saltyshreds.com.au Omdömen 

71
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

It’s a shame that the sizing isn’t consistent across the different styles at Salty Shreds. The more relaxed-fit overalls are far superior to the straight-fit style. I can understand why the straig... Se mer

Betygsatt 5 av 5 stjärnor

Salty Shreds has amazing designs, styles and fabrics for all the family. I can buy products that suit us all-from Grandma, to my adult kids, to the grandkids. My buying online experience was easy. My... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently bought some cords and a jumper from Salty Shreds, and I absolutely love them! The quality and fit are perfect — super comfy and stylish. Ash and her family were amazing to deal with. Their... Se mer

Betygsatt 5 av 5 stjärnor

I love everything I have ever purchased from this store, the sizing is accurate, the quality is amazing , the colours are divine. The postage can take some time, but that's made very clear on the... Se mer

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Företagsinformation

  1. Badklädesbutik
  2. också i
  3. Barnkläder
  4. Damklädesbutik
  5. Klädbutik
  6. Strandkläder
  7. Underklädesbutik

Skrivet av företaget

"Australia's #1 Surf , skate , lifestyle brand providing Balance boards, Clothing, swimwear & accessories, for Babies + Kids + Adults . Family owned and operated , designed by surfers for surfers. Salty shreds was founded in 2018, by a first time surfing Mum of a 6 month old girl, who struggled to find any baby clothing that suited her surf skate lifestyle. Fast forward, 5 years, 2 more births, resulting in now 3 little surfer girls & baby #4 on the way, Salty Shreds is now a worldwide , well known label for the whole family, known for it's high quality, unique slogans & rad designs , inspired by surf , skate culture. Our slogan is simple - Not just a brand, but a lifestyle."


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(71)

49 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 2 av 5 stjärnor

It’s a shame that the sizing isn’t…

It’s a shame that the sizing isn’t consistent across the different styles at Salty Shreds. The more relaxed-fit overalls are far superior to the straight-fit style. I can understand why the straight-fit overalls are on sale, as I suspect there may have been a significant number of returns due to the fit.

Salty Shreds needs to be more transparent about its sizing and ensure its manufacturer is more diligent with sizing consistency and pattern making. Unfortunately, I won’t be purchasing from this supplier again, which is disappointing because I really like the baggy-style overalls they produce.

Buyer beware: If you’re considering their slimmer-fitting garments, you may be disappointed. I’d also recommend avoiding sale items that don’t offer refunds, as you risk being stuck with something that doesn’t fit as expected.

12 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Good luck getting anyone on a phone…

Good luck getting anyone on a phone call if you need to talk about an order. I ordered from this company, the order never came. They refused to call me to discuss a way forward. Enjoy Huntah, hes a real treat.

14 juni 2026
Omdöme utan inbjudan
Logotyp för saltyshreds.com.au

Svar från saltyshreds.com.au

Hi Kendra,

We’re disappointed to see this review, particularly as it leaves out a significant amount of the correspondence and resolution that took place.

Before your parcel was returned to us, you contacted our team regarding the delivery and we responded with tracking information and instructions for contacting USPS directly. At that time, you specifically advised us that, being in the USA, you would rather communicate by email than by phone. We continued corresponding with you by email and resent the tracking information when requested.

The parcel was subsequently returned to our warehouse as unclaimed by the carrier. Once it arrived back with us, we contacted you again and discussed the available options, including having the order resent.

Later in the correspondence you asked to speak by phone. We explained that, as an online business, we did not have customer phone facilities and kept order-related communication in writing so there was a clear record for both parties. We nevertheless continued communicating extensively with you by email and working towards a resolution.

You ultimately requested a refund, acknowledged that the applicable shipping costs could be deducted, and the refund was subsequently processed.

We completely understand that the delivery experience was frustrating. However, we don’t believe it is accurate to suggest that your order simply “never came” and that we refused to work with you when our team responded repeatedly before and after the parcel was returned, provided tracking assistance, offered redelivery, continued corresponding with you, and ultimately refunded the order at your request.

We wish you all the best.

Salty Shreds Crew

Betygsatt 1 av 5 stjärnor

Very disappointing !!

Very disappointing !!! We accidentally ordered two of the exact same item so they issued us a store credit which had to be used within 30 days. (30 days is ridiculous)

Within those 30 days, they have a sale but they disable voucher codes during sales, meaning we couldn’t use our own hard-earned money that was already sitting as store credit. When I contacted them, they said they could put the price back up for us so we could use the voucher.

It’s honestly ridiculous. It feels like their business has obviously grown too much and they simply don’t care about their customers anymore!!!!

We won’t be shopping with them again.

8 september 2026
Omdöme utan inbjudan
Logotyp för saltyshreds.com.au

Svar från saltyshreds.com.au

Hi Jessica,

We’re sorry you’re unhappy with the outcome, however we do want to clarify the circumstances for anyone reading.

After you contacted us, you advised us what you wanted to purchase. Our team then created a draft order for those items and sent it through to you, and that draft order was subsequently confirmed.

The reason the items needed to be returned to full price was because store credits cannot be combined with major sale or clearance pricing under our returns terms. We appreciate that you weren’t happy with this policy, however our team did work with you directly to provide a way for the credit to be used.

Your store credit has not been forfeited, and we remain happy to assist you directly if you still wish to use it.

We completely understand that our policy won’t suit everyone, but we do want the circumstances represented accurately.

Salty Shreds Crew

Betygsatt 2 av 5 stjärnor

I am Adina Wilson


I am Adina Wilson. I am a guest who visits Omni properties often. After checking out on Sunday the 16th, we decided to have breakfast and peruse The Shops at the Omni. While waiting for Chico’s to open, I entered the Salty Threads.

There were two women who greeted me kindly when I entered. One was younger, one was older. I looked around, there were a few pieces that caught my eye, they were all 100% polyester. Polyester irritates my skin. Deciding there was nothing I wanted in the store, we ready to leave.

During this time the older woman comes over and asked how things were. I told her there are some cute pieces in the store, but nothing that I loved. She said yeah it is a very expensive store. I smiled and agreed that sure it was. Keep in mind I did not see anything over $500 in this store, but okay. She said yeah you just really have to love it for some people to spend the money. I just kind of smiled because, what am I supposed to respond to that with? She iterates that it is a really expensive store for some people. I said what do you mean? She said well I think you know what I mean. I said nothing else and began to leave.

As we are leaving, she points to the shopping bag we had from The Bottle liquor store, and said yeah there are some really affordable options over there. I had just purchased a locally bottled liquor as collecting local spirits from different trips is something I enjoy. I stepped out and called the Omni and asked to be transferred to someone to file a complaint about the store. I was put on a transfer line, no one picked up. I arrived in person to the select member desk to file a formal complaint against this woman. I admit that because I did not catch her name, I referred to her at the pretentious old b**ch who was currently working at the Salty Threads, and I stand by that.

While speaking with Mrs. Charity, she placed me on the phone with this woman. Her apology was winded but essentially she told me, I’m sorry you took it that way. I told her that while I appreciate the apology, I do not appreciate the tone of “I took it that way” because what she said was clear. Then, I told her that attitude is pretentious and outdated and she needed to be considerate of the people she is serving.

Mrs. Charity was very empathetic and kind. She was helpful and made me feel heard. The woman working in the Salty Threads has no business dealing with the public. She forgets her place is to help the people who enter the store, not to pass her own unwarranted judgment on their monetary value. I promise if she was so casually rude to me, she has done this many times to different people. You’re hearing this because I am not afraid to be vocal about what is unacceptable.

I’ll tell you as someone who loves shopping and considers that apart of the experience, I will never touch a piece of clothing from an Omni property again. This was a sour end to a trip spent enjoying the amenities and visiting family who has residence on the property. Shout out to Samara the waitress for being fantastic at what she does. The woman in Salty Threads could learn something.

16 augusti 2026
Omdöme utan inbjudan
Logotyp för saltyshreds.com.au

Svar från saltyshreds.com.au

Hi Caroline, this is not our business . You are located in a completely different country. We do not have any physical stores and are online retail only.
Please check your details and kindly remove this false review.

Betygsatt 1 av 5 stjärnor

Their product looks really nice

Their product looks really nice, but I had a very bad experience receiving a faulty item (looking worn) and neglect from the customer service provided afterwards, with many back-and-forth messages asking for the status of my exchange/return request. Their customer service has been disappointing, and I am still waiting for any feedback more than two weeks after making contact: a delay in issuing the AUS Post label, a delay to confirm the delivered, and still waiting for any updates.

14 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

SS SKATE CREW VINTAGE BAGGY PINK DUNGAREESThe product was exactly as pictured and…

The product was exactly as pictured and described, right down to the soft feel and exact shade of pink. Points on that alone! The fit is comfy and flattering. Straps were overly long , but better than too short, right. Excellent quality. It was a pre-order and shipping delays added, but still worth the wait. I'm really happy and would definitely order again.

11 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Some really cute clothes but refunds will catch you!

Some really cute clothes! Have purchased before and was happy. Unfortunately on the second occasion, was not happy! Their 14 day refund policy will catch you! Not a fair turn around time at all! Especially if you are purchasing a present and you aren’t sure of size or fit! On top of this- when we purchased it, it was 2 weeks LATE and so by the time we received we could exchange for a different size!

2 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a few discount items

I ordered a few discount items, super stoked with the goods.. everything is to size. The materials are lovely,wash great also.. love supporting businesses like this super cool girl family. Stay salty 🧜‍♀️🧜‍♀️🧜‍♀️🧜‍♀️

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love!

Took a while to arrive to Bris, which I expected as it was sale items. I love everything I got honestly. I probably should have gone down a size in the tees as they are pretty oversized, but they are comfy and look and feel well made. The prints are cute as, Great quality. I absolutely LOVE the blue cord shorts. I haven't worn the other shorts yet but I think they will be perfect. I'll definitely order again.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

In love

In love with the items i purchased for my daughter (4 y/o)
Quality and style is amazing, she was also so very happy with every single item. I got the biggest hug haha.

Contact with Ash from Salty Shreds was perfect, she was also very kind and sweet. I will for sure order again!

11 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed …

Purchased item from this company and have to say I was disappointed with the whole experience. The original item I purchased did not fit so I returned it hoping for a refund, I got a credit instead and chose a few items that I was looking forward to receiving. One of the items was supposedly a size xxl but only fit my daughter who is a s-m. The sizing is clearly not ‘size inclusive’ or sized correctly. Be aware when purchasing to thoroughly check measurements and make sure you order the correct sizes. That’s on me obviously. Also the quality of the singlet and tshirt is not great. Not soft like a tshirt. I would not recommend purchasing from them.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love every purchase i've got from…

Love every purchase i've got from Salty Shreds .
Clothes look fantastic on my grandchildren and are very good quality.
Loved the surfy look when I was younger, still love it 🥰
Customer service is fantastic,

11 april 2026
Omdöme utan inbjudan

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