Salontotal.com Omdömen 

74
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lieferung hat tadellos geklappt...innerhalb einer Woche zugestellt...hatte zuerst bedenken nach den Bewertungen...aber bekomme mein Produkt sonst nirgends...daher .... Bin überglücklich...und die Pre... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Ordered items on 17th finally said dispatched on 20th but DPD status shows parcel not received….they do not appear to be responding to emails. However the responses were in my junk mail and my order a... Se mer

Betygsatt 1 av 5 stjärnor

Eu fiz 2 vezes encomendas. Sempre tive problema com envio da encomenda. Primeira vez a encomenda foi enviada após 1 mês de pagamento e só depois varias comunicações com site. É experiencia pessima. A... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Ordered a shampoo, delivered within a week (to Ireland) No problems at all with this website. I had been a bit worried after reading other reviews, but I would order from here again. They ship from Th... Se mer

Företagsinformation

  1. Butik med hårprodukter

Skrivet av företaget

Professional hair, skin & beauty products ✓ Ordered before 9pm, shipped today ✓ Fair prices


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(74)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service.

Great service..

I ordered some shampoo for my mother last week. No issues. Order and paid online and fast delivery to Ireland 🇮🇪

THANK YOU.

5 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Before buying I was reading the reviews and got a bit afraid to buy but I had an excellent experience! Would highly recommend it

12 maj 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I still haven;t receive my order.

I still haven't receive the package.Live tracking shows that yesterday left your country.I had asked for an express delivery paying the additional cost but you informed me that you don;t do this.I believe that I won't have the packe not even the next week.This is what you can do to improve your eshop.

14 mars 2025
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review!

We're sorry to hear that the delivery did not meet your expectations. We do our best to ship orders as quickly as possible. However, we do not offer express delivery, as stated on our website. Unfortunately, delays with the courier can sometimes occur, which may result in your package arriving later than expected.

If you have any questions about this, please don’t hesitate to contact us. We’d be happy to look into it for you and see if there’s anything we can do. You can reach us at service@salontotal.com.

Best regards,
Team Salontotal

Betygsatt 1 av 5 stjärnor

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!

Sent out faulty clippers in September I have returned the clippers by recorded delivery. Salontotal have had the clippers over 7 weeks no new clippers sent out and no refund. Terrible company will have to go to trading standards to get my money back.
Please use a reputable wholesaler's like Sallys as you will be covered if item is faulty ect…

8 december 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review!

We’re sorry to hear that you are not satisfied with our service. Returns from co.uk first go to an intermediary depot before being sent back to us in the Netherlands. Unfortunately, this may cause delays before we receive your clipper. Once we have it, we will address the warranty claim with the supplier as quickly as possible.

Please contact our customer service team so we can inspect the condition of the clipper. Send us an email at service@salontotal.co.uk, and we’ll assist you further.

Kind regards,
Team Salontotal

Betygsatt 5 av 5 stjärnor

The website is absolutely customer…

The website is absolutely customer friendly. I found every information what I wanted. This shop was the only one, where I could buy my four products in same place.
Wide range of products with beautiful photos. The customer service was quick and helpful. DPD was a little slow, but is was signed on the order form.

29 oktober 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Recommended

The Wahn trimmer I purchased was considerably cheaper than the lowest price available in Ireland. The service and communications were good.
UPS were a bit slow delivering, and as usual just tossed the parcel over my gate.

16 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lieferung hat tadellos…

Lieferung hat tadellos geklappt...innerhalb einer Woche zugestellt...hatte zuerst bedenken nach den Bewertungen...aber bekomme mein Produkt sonst nirgends...daher ....
Bin überglücklich...und die Preise....top...kann ich nur weiter empfehlen

9 september 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review! It's great to read that you are satisfied, enjoy your products. If there is anything we can do to help you with your next order, please let us know.
Kind regards, Team Salontotal.

Betygsatt 1 av 5 stjärnor

My box was left open in my address and…

My box was left open in my address and one product was empty,I’m very disappointed

29 juli 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Hi Angelica,

Could you please contact our customer service? We would like to have a look at this situation and try to find a suitable solution for this.

Phone: +31 (0) 88 4554565
E-mail: customerservice@salontotal.com
Whatsapp: +31 (0) 615293880

Hopefully we can help you!

Team Salontopper

Betygsatt 1 av 5 stjärnor

THEY DON'T REFUND YOUR MONEY

I canceled an order on June 17 due to lack of availability of some items. I requested a refund of my money by email and today, June 26, I still have not received it. Finally I have requested a refund of my money via Paypal since it is impossible directly with them. They politely answer that they are going to refund it but they do not refund it. I consider this a scam. I will not buy anything from this store again nor will I recommend anyone to do so. And if you still want to risk buying in their store, try paying through Paypal. That way maybe you will have a chance to get your money back if something goes wrong.

17 juni 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review!
How annoying to hear that you are not satisfied.
If we cancel an order, we will always refund it to you within 7 working days. If this has not happened yet, please contact our customer service so we can check what went wrong.
Would you like to contact our customer service team again so that we can resolve it for you?

Kind regards,
Team Salontotal.

Betygsatt 1 av 5 stjärnor

Please avoid this website

Please avoid this website, they dont care about nothing , i still think its a scam im already waiting 4th week for package that should be next day, one week ago i said i want my money back and they said they agree, but 2days I've get information they will send my package again... still haven't received. Tragedy

1 juni 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review, I am sorry to hear that you are not satisfied with our service. I think we misunderstood each other, would you please contact customer service so we can look for a suitable solution.

Kind regards, Team Salontotal.

Betygsatt 2 av 5 stjärnor

The delivery was promised in 2-3 days

The delivery was promised in 2-3 days, however a week has passed, and I havent received my order yet...

15 maj 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review!

Please feel free to contact our customer service team for this and we will be happy to look into it with you. And we can look for a suitable solution together.

Best regards, Team Salontotal.

Betygsatt 1 av 5 stjärnor

Took a month to get our order

Took a month to get our order. Customer service is a joke. They sent a disclaimer claim form that threatens prosecution if you enter “false information”. Basically implying that you might be a thief while they hold your money and don’t deliver the goods.

24 januari 2024
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Hi Gavin,

Thanks for your review! We apologize for this experience.

Would you like to contact our customer service? Then we will gladly look for a suitable solution together.

Betygsatt 5 av 5 stjärnor

Very good site

Very good site, fast delivery, I had a problem with my order was resolved through wats app very quickly with no hassle would order from them again

4 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just as it says on the website

Very satisfied with the service, everything went really smoothly. Paid my order on the 6th of December 2023. Next day I got the shipping confirmation email. Today (12th of December) the courier just delivered my parcel. Delivery was from NL to CZ. Pretty good going considering the time of the year. So thank you very much.

12 december 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The box is not around

The box is not around. Can you find out from the courier where its located or has it been located.

7 oktober 2023
Omdöme utan inbjudan
Logotyp för Salontotal.com

Svar från Salontotal.com

Thank you for your review! Please feel free to contact our customer service team for this, here we will be happy to resolve it for you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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