Ordered far east currency (IDR, SGD, MYR) on Tuesday for pick-up Friday but was ready on Wednesday (1 day after ordering). The note denomination was good, no large notes which can cause problem when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order online with better rates than just turning up instore. Also benefit from favourable Nectar rates. Like being able to collect inshore and receiving a text to confirm funds ready for colle... Se mer
I have used Sainsburys Travel money exchange for many years. Always reliable, good exchange rate for purchasing euros, and super quick service. Staff are also very friendly and efficient. Maybe let cu... Se mer
Företaget har svarat
Ordered on line to pick up next day. Email confirming straight away, and then another email stating ready to collect. Very quick service, lady at counter very friendly and organised. Have used Sain... Se mer
Företagsinformation
Om Sainsbury's Travel money
Skrivet av företaget
Planning a trip? We’re here to help you get great value holiday money, quickly and easily.
At Sainsbury’s Travel money, you can buy from over 50 foreign currencies online or at one of our 220+ instore bureaux. You’ll enjoy competitive exchange rates, 0% commission, and convenient ways to get your currency — including Click & Collect, secure home delivery, or our easy to use travel money card.
If you're a Nectar member, you’ll get even better rates through Nectar Prices, helping you stretch your budget a little further.
In July 2025, Sainsbury’s Bank announced the sale of its travel money business to Fexco Group, a global leader in foreign exchange, marking the start of a new long term strategic partnership. Don’t worry – Services continue under the Sainsbury’s brand, and from day one, you’ll still get the same reliable, easy and trusted service you expect from Sainsbury’s Travel money, instore and online now backed by Fexco’s FX expertise, innovation and scale.
Wherever you're going, we’re here to help you start your trip with confidence.
✈️💷Kontaktuppgifter
15 Galena Road, W6 0LT, London, Storbritannien
- 0330 022 4577
- customerservices@sainsburystravelmoney.co.uk
- sainsburystravelmoney.co.uk
4,6
Utmärkt
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple to order
Simple to order. The rate i got was better than the advertised rate today when I collected my money. Money was all ready to collect - text received to notify me.
5 september 2026
Svar från Sainsbury's Travel money
Hi,
We're delighted to hear that ordering was simple, you received a better rate than advertised, and your money was ready for collection promptly with a notification. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
It is always easy to order travel money…
It is always easy to order travel money from Sainsbury’s
5 september 2026
Svar från Sainsbury's Travel money
Hi Tina,
We're delighted to hear that you consistently find it easy to order travel money from us. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Great Service by the young lady,really…
Great Service by the young lady,really helpful.
6 september 2026
Svar från Sainsbury's Travel money
Hi Anthony,
We're delighted to hear you had such a positive experience and found our colleague really helpful. Thank you for your kind feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi Nicholas,
We're delighted to hear you had a good all round experience with us. Thank you for your positive feedback; we truly appreciate it.
Thank you,
Sainsbury's Travel money Customer team
Ordered on line text when ready to…
Ordered on line text when ready to collect friendly staff
28 augusti 2026
Svar från Sainsbury's Travel money
Hi Cindy,
We're delighted to hear that your online order was ready for collection and that you found our colleagues friendly. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi Roy,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Excellent service
Excellent service, ordered on line, and picked on the agreed date.
Which was prompted by email.
2 september 2026
Svar från Sainsbury's Travel money
Hi Alan,
We're delighted to hear that your online order and collection experience was excellent and that you received timely email notifications. Thank you for your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
I have used Sainsburys Travel money…
I have used Sainsburys Travel money exchange for many years. Always reliable, good exchange rate for purchasing euros, and super quick service. Staff are also very friendly and efficient. Maybe let customers know that you're now charging 25p for an envelope to put the money in. So they know to bring their own envelope with them.
6 september 2026
Svar från Sainsbury's Travel money
Hi Anne,
Thank you for your wonderful feedback. We're delighted to hear that you've consistently had reliable service, competitive exchange rates, and quick, friendly service from our colleagues over the years. We truly appreciate your loyalty.
We also appreciate you bringing up the charge for the envelope. The 25p charge is a nationwide scheme to reduce our paper usage, the 25p covers the cost of the wallet and 40% of it goes to Just One Tree which is a registered Community Interest Company (Reg. 12067406).
We will certainly take your suggestion into consideration to better inform customers about this.
Thank you,
Sainsbury's Travel money Customer team
Very efficient service
Very efficient service. Money ordered on Sunday evening and ready to collect on Monday morning. Excellent.
Contrasted with a dreadful experience earlier at a major high street bank where I was kept waiting for 20 minutes as the only cashier was tied up with another customer.
6 september 2026
Svar från Sainsbury's Travel money
Hi John,
We're so pleased to hear about your very efficient service and that your money was ready for collection so quickly. It's wonderful to know we could provide such a positive experience for you.
Thank you,
Sainsbury's Travel money Customer team
Ordered Online and collected in store
Used the online buying service, selected my pick up date. Went picked the money up, pleasant assistant.
Quick fast and easy service.
6 september 2026
Svar från Sainsbury's Travel money
Hi Belinda,
We're delighted to hear that you found our online buying service quick, fast, and easy, and that our assistant was pleasant during your pick up.
Thank you,
Sainsbury's Travel money Customer team
Simple to order online
Simple to order online , good rate of exchange and easy to pick up at my local store
26 augusti 2026
Svar från Sainsbury's Travel money
Hi Mrs Ward,
We're delighted to hear that you found our online ordering process simple, received a good exchange rate, and that picking up at your local store was easy. We appreciate your positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Good rate, quick service
6 september 2026
Svar från Sainsbury's Travel money
Hi Mr Parry,
We're delighted to hear you experienced a good rate and quick service. We appreciate your positive feedback and hope to assist you again in the future.
Thank you,
Sainsbury's Travel money Customer team
Travel money
Easy to order travel money and pick up in store. Friendly store staff and great rate if you have nectar card.
6 september 2026
Svar från Sainsbury's Travel money
Hi,
We're delighted to hear that ordering your travel money was easy and that you had a positive experience with our friendly colleagues. We're also pleased that you found our Nectar card exchange rate to be great.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi Paul,
We are delighted to hear you found our service to be quick, easy, and efficient. We appreciate your positive feedback and thank you for taking the time to share your experience with us.
Thank you,
Sainsbury's Travel money Customer team
Money was available very quickly
Money was available very quickly
The staff seemed really fed up
6 september 2026
Svar från Sainsbury's Travel money
Hi,
Thank you for your review. We're pleased to hear your order was available for collection quickly. We're sorry that the service you received didn't feel as friendly as it should have, and we appreciate you bringing this to our attention. We'll share your feedback with the relevant team, as providing a welcoming and helpful experience is important to us.
Thank you,
Sainsbury's Travel money Customer team
Ordered currency online and next day…
Ordered currency online and next day collected.
Very good service.
6 september 2026
Svar från Sainsbury's Travel money
Hi,
We're delighted to hear that you found our online currency ordering service efficient and that your collection was quick. We appreciate your very positive feedback.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi Jo,
Thanks for your review – we’re pleased to hear your positive experience. We hope to help you again next time you need your travel money.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi John,
We are pleased to hear that your online booking and collection experience was efficient and convenient. We appreciate your feedback.
Thank you,
Sainsbury's Travel money Customer team
Svar från Sainsbury's Travel money
Hi Lesley,
We're delighted to hear that your money arrived early and that you had a positive experience with our colleague. Thank you for your kind words.
Thank you,
Sainsbury's Travel money Customer team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.