It’s really important that the packages are on sent on same day delivery . It took 2days for DPD to finally deliver the meat . The Ice packs had completely defrosted . The packaging was soggy , the... Se mer
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Det här tycker kunderna
Saffron Alley has been our go-to provider for getting premium halal meat. The quality of their steaks, especially their wagyu, is to die for I also want to highlight that we faced a slight issue wi... Se mer
Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic gri... Se mer
Ordered for the first time! Beautiful corn fed chicken and chicken breast in time for Eid. Great service, safely and hygienically packaged, fresh and great Communication throughout the ordering and d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our ethos is built upon providing ethically reared meats for you and your family. Our vast range of both traditional and modern butchery cuts is constantly growing helping you keep meal times special. All our foods are hormone and anti-biotic free. Free delivery over £40; farm fresh straight to your doorstep.
Kontaktuppgifter
Reading, Storbritannien
- info@saffronalley.com
- saffronalley.com
4,6
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great all round
Delivery was on time in a chilled box. Meat was in packages that you can freeze all labelled which is great.
Tatsewise,nice and tender we have had chicken thighs and mince so far with other meat in the freezer to try. I have ordered twice,yes its dearer but you are paying for the quality and no hormones for me is a major one especially my children. Will be repurchasing I would say order in bulk to save on delivery charges.
14 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear SG,
Thank you for your detailed and thoughtful review. We're pleased to hear that your delivery arrived on time, the packaging was convenient, and the meat quality met your expectations. We truly appreciate your trust in choosing better-quality food for your family.
Kind regards,
Team Saffron Alley🧡
Best meat I’ve had
I used to get my halal meat from a local butcher but after trying saffron alley the meat looks and tastes better… it’s slightly more expensive on some meats just £2 extra per kilo so it is worth it.
2 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Vikki,
Thank you for your amazing feedback. We're so glad to hear that you found our meat better in both taste and appearance, and that you feel the quality makes it worthwhile. Your support means a lot to us.
Warm regards,
Team Saffron Alley🧡
Prompt delivery
Prompt delivery, happy with items sent. I haven’t cooked it yet, planning to make a big batch of broth, the marrow bones look nice and fresh. I will edit my review soon as I make it, as this is the first time I’ve ordered from them. And the fact that they give you a choice, you can request certain bones, that’s a nice option to have.I didn’t realise that till I checked out. But I’m happy with what they’ve sent me. Thank you.
I will be definitely ordering from them again since the delivery was so smooth. And long as the quality doesn’t go down.
8 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Jay,
Thank you for your thoughtful review. We're pleased to hear that your delivery experience was smooth and that you were happy with the freshness and options available at checkout. We hope you enjoy making your broth and look forward to serving you again.
Kind regards,
Team Saffron Alley🧡
Delicious Organic Meat with Reliable, Excellent Service
The food is genuinely delicious, and the service has always been excellent. Deliveries are reliable - I’m told when to expect my order and it always arrives on time. If I ever have a question, I get a quick reply by email. The range of meats and other products is also great. I’ve been ordering from Saffron Alley for over a year now, and I honestly wouldn’t want to go back to non-organic meat.
17 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Isa,
Thank you for your continued support over the past year and for such a wonderful review. We're delighted to hear that you've consistently enjoyed the quality of our products, reliable deliveries, and responsive service. Your loyalty means a great deal to us.
Warm regards,
Team Saffron Alley🧡
Good first time experience
The meat was packed and sealed really well. Good quality of meat, I will definitely come back again to buy meat from saffron alley.
15 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Sheikebah,
Thank you for your review. We're pleased to hear that your first experience with us was a positive one and that you were happy with the packaging and quality of the meat. We look forward to welcoming you back soon.
Kind regards,
Team Saffron Alley🧡
Delicious, healthy and good value for money
Meat was high quality . Very tasty burgers quick and easy to cook . Better and healthy alternative to eating out on a busy week day. I have ordered twice and would be ordering again.
16 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Customer,
Thank you for your lovely review. We're so glad to hear that you enjoyed the quality and taste of the burgers and found them to be a convenient and healthier option. It's wonderful to know you've already ordered more than once.
Warm regards,
Team Saffron Alley🧡
Great Customer Service
I have ordered from Saffron Alley a few times now and both the meat and the service have always been great. Today I received a discount code by email but somehow did not manage to attach it properly and was charged the full price. I called Saffron Alley customer service and was immediately issued a refund for the amount of the offer. The customer service person was friendly, professional and dedicated and I will be placing many more orders in the future. Thank you!
17 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Anna,
Thank you for your kind feedback. We're very pleased to hear that our customer service team was able to quickly resolve the discount code issue for you. Your appreciation of the friendly and professional support means a lot to us.
Kind regards,
Team Saffron Alley🧡
Svar från Saffron Alley
Dear Stelyana,
Thank you for your review. We're delighted to hear that you were happy with the quality of the meat. We truly appreciate your support.
Warm regards,
Team Saffron Alley🧡
Svar från Saffron Alley
Dear Farok,
Thank you for your lovely feedback. We're so pleased to know you were happy with the quality. Your support is greatly appreciated.
Kind regards,
Team Saffron Alley🧡
This company is great!
This company is great. Great adverts, great meat and perfect delivery.
10 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Ms Sue Shahmiri,
Thank you for your wonderful review. We're so pleased to hear that you enjoyed the adverts, the quality of our meat, and the delivery experience. Your kind words truly mean a lot to our team.
Warm regards,
Team Saffron Alley🧡
Fantastic Halal Butchers.
Excellent quality meat. Fair prices. Fast delivery. Responsive customer service. I’m a repeat customer, and won’t be going anywhere else.
1 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Bilal,
Thank you for your fantastic review. We're delighted to hear that you're happy with the quality, pricing, delivery, and customer service. Having you as a loyal repeat customer truly means the world to us.
Kind regards,
Team Saffron Alley🧡
Excellent easy ordering and fantastic…
Excellent easy ordering and fantastic product. Extremely delicious.
17 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Deborah,
Thank you for your lovely review. We're so pleased to hear that you found ordering easy and that you enjoyed the product. Your kind words mean a great deal to us.
Warm regards,
Team Saffron Alley🧡
Doesn’t seem fresh meat.
17 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Shuhan,
We’re sorry to hear that your order did not meet expectations.
We would like to look into this for you and help resolve the issue as quickly as possible.
Please kindly email us with your order ID and the email address used to place the order so that we can investigate this further.
You can contact us at info@saffronalley.com, and our team will be happy to assist.
Kind regards,
Team Saffron Alley
Great meat service
Have ordered twice from Saffron Alley now and have been very pleased with the service. Easy to order and the cuts to the meat were clean. Prices were reasonable. Delivered promptly. Will be ordering from you again.
20 mars 2026
Omdöme utan inbjudan
Delivered on time in good packaging…Great Food!
Delivered on time in good packaging with ice packs you can even use again. The food I ordered was delicious, very tender with loads of flavour and there was no waste! Burgers my family all said in unison, the best we’ve ever had!! Thank you.
26 mars 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear John,
Thank you so much for your wonderful review! We are absolutely delighted to hear that your order arrived on time and that the food hit the mark. The burgers being a family favourite is the best compliment we could ask for!
We hope to keep delivering that same quality every single time, and we look forward to welcoming you back soon.
Kind Regards,
Team Saffron Alley🧡
Family bundle, rump steaks
Great selection of meat really high quality
Steaks were great and very tender when cooked!
8 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Joshua,
Thank you for your kind review! We are so pleased to hear that you enjoyed the family bundle and that the rump steaks were high quality and tender when cooked.
We take great pride in our meat selection and it is always wonderful to receive such positive feedback. We look forward to your next order!
Kind Regards,
Team Saffron Alley🧡
Ordered for the first time
Ordered for the first time! Beautiful corn fed chicken and chicken breast in time for Eid. Great service, safely and hygienically packaged, fresh and great
Communication throughout the ordering and despatch process . Meat was incredible and satisfied a most fussy Moroccan wife who complains the chicken in the UK is not as good as Morocco! This time it was! Will be back for Steaks and Brasilia now that they are all halal and can eat with confidence!! Aiming for a Tomahawk steak on pay day !! Can recommend 100%
24 mars 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Steve,
Thank you so much for this wonderful review and for choosing Saffron Alley for your first order! We are thrilled to hear that the corn fed chicken arrived in time for Eid and that the quality impressed even the most discerning of critics!
We are so glad we could earn your confidence and we look forward to seeing you back for those steaks and the Tomahawk. We hope to keep delivering that same standard every time.
Kind Regards,
Team Saffron Alley🧡
Great deli and steaks
I order regularly from SA they have the finest deli meats which are absolutely delicious - will order more especially as there seems to have been a massive restock! The steaks are fantastic value for money considering the quality of the steaks sold. Will continue to order more!
16 mars 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Mo,
Thank you so much for your continued loyalty and for this brilliant review! We are thrilled to hear that you enjoy our deli meats and steaks, and we are glad the restock has caught your eye.
Your kind words mean a great deal to us and we look forward to keeping you well stocked with all your favourites!
Kind Regards,
Team Saffron Alley🧡
Great meat and great company
I've ordered meat a few times from Saffron Alley and it has always been high quality and delicious. Ordering is easy and delivery service is great. Customer service is excellent and my questions have always been answered quickly. Highly recommend Saffron Alley
2 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Shabina,
Thank you so much for your kind words and your continued support! We are delighted to hear that the quality and service have consistently met your expectations, and that our customer service team has been responsive to your queries.
Your recommendation means the world to us. We look forward to serving you again!
Kind Regards,
Team Saffron Alley🧡
Delicious beef sausages
I have ordered the duck and beef sausages. It was delivered in time and duck was clean and packed appropriately. The sausages were delicious. Everything was delivered on time.
2 april 2026
Omdöme utan inbjudan
Svar från Saffron Alley
Dear Ola,
Thank you for your lovely review! We are so pleased to hear that your duck and beef sausages were delicious and that everything arrived on time and well packaged.
We look forward to serving you again and hope you enjoy many more great meals from Saffron Alley!
Kind Regards,
Team Saffron Alley🧡
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