Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Se mer

Betygsatt 5 av 5 stjärnor

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Se mer

Betygsatt 5 av 5 stjärnor

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Se mer

Betygsatt 2 av 5 stjärnor

I bought a Titan gumshield and a Safejawz gumshield for my 11 year old son who struggled with his Opro and favoured an unsatisfactory gumshield bought from Amazon. He found that the Titan fitted very... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med träningskläder

Informationen kommer från olika externa källor

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Kontaktuppgifter

  • West Coppice Road 2, WS8, Brownhills, Storbritannien

  • safejawz.com

4,6

Utmärkt

TrustScore 4.5 av 5

224 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Buy a real mouthguard, not this

The mouthguard was ruined as soon as it was put in the washer. They're not melt resistant. Buy a different product. Also, it doesn't absorb impact all that well.

6 januari 2023
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

I'm sorry to hear you had that experience with your SAFEJAWZ Mouthguard. Our mouthguards need to soften in hot water to create a good fit, they are also remouldable if you didn't get a great fit first time. Failing that, we have a Perfect Fit Guarantee so if you get in touch we can just replace it for you, no biggie.

Not sure what makes you believe it doesn't absorb impact all that well, I can assure you that with more than 500,000 units sold, we're yet to have any complaints of teeth damage.

Best regards, Ewan - Co-founder @ SAFEJAWZ

Betygsatt 1 av 5 stjärnor

I can’t get it to fit my mouth despite…

I can’t get it to fit my mouth despite putting in boiling water no big deal it is what it is 🙏🙏🫶🫶

5 januari 2023
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

I'm sorry to hear this. Please note that our mouthguards are remouldable, so you can tr again. But also, we offer a Perfect Fit Guarantee, so if you don't get a good fit, we'll replace it for you, no dramas :)

Best regards, Ewan - Co-founder @ Safejawz

Betygsatt 1 av 5 stjärnor

Why do advertise custom made…

Why do advertise custom made Mouthguards and you actually do not manufacture custom made Mouthguards?

23 mars 2023
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

Hi Andy, I'm sorry for your disappointment. We stopped our custom-fit mouthguard service last summer and as far as I'm aware we are not actively promoting this service. If you have seen it advertised somewhere I apologise, could you please send more information to ops@safejawz.com so we can remove if necessary. Best, Ewan Jones - Co-Founder @ SAFEJAWZ

Betygsatt 5 av 5 stjärnor

Lasts well, intimidates your opponent

I have had a safejawz mouth guard for 4 years. It was easy to mould and fit really well. I bought two for my kids for their martial arts class. The delivery time was good for coming across the globe and other kids are intimidated by their pointy teeth. The 6 year old did bite through the first layer of the guard when we were moulding it. Luckily the second layer held and the guard is still usable.

1 december 2022
Betygsatt 1 av 5 stjärnor

Never order from here slow customer service

Made an accidental order emailed them in the same 10min took 3 days to respond then I emailed them another two times they still haven’t resolved the issue I wanted to return my product £20 may not be a lot to some people but in a cost of living crisis it is for me also feels like they are ignoring me on purpose

10 februari 2023
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

Hi Rayan, I'm very sorry to hear you're unhappy with how your issue has been dealt with. I have looked into your case and can see that by the time you emailed to let us know of your order error, the order had already been dispatched. You emailed on Friday and my team replied on Monday, the next working day, to advise that as we had dispatched the order you would need to refuse the delivery or send it back to us for us to refund. We explained how this would work and have not heard back so I am unsure why you feel ignored? Please do let us know if the parcel has been returned as as soon as it is received we will be able to issue a refund. Best, Ewan - Co-founder @ SAFEJAWZ

Betygsatt 1 av 5 stjärnor

Would give 0 stars if possible

Would give 0 stars if possible. Order not supplied and when chased have just been ignored. Avoid- waste of money, awful service.

11 februari 2023
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

Hi Sophie, I'm sorry to see this. I have checked our system and see your order was despatched promptly and don't see any emails or social media messages from you. Could you please contact hello@safejawz.com so we can resolve any issues and locate your order if it has not been received. Thanks, Ewan - co-founder @ SAFEJAWZ

Betygsatt 5 av 5 stjärnor

First class

Excellent service. Package was lost by Royal Mail. Kindly sorted out by Sfaejawz immediately.

2 juli 2022
Betygsatt 5 av 5 stjärnor

Great product. Great service!!

Ordered a custom made gum shield from safejawz. Very straight forward to use the impression kit and the option to choose your own design was really cool. My gum shield arrived very quickly after I sent the kit off and was kept up to date with the details of my order. Great quality product! Would highly recommend them to anyone.

3 augusti 2022
Betygsatt 5 av 5 stjärnor

Excellent service and product

Ordered before reading reviews and was left quite worried after the mixed reviews but my personal service was excellent. Ordered the nitro anti gag gum shield. Got a confirmation email straight after the order. Day after got a delivery email saying it was out. Received my gum shield 2 days after ordering. Easy to mould and fits perfect. Gagged for about 3-5 minutes after re shaping so thought I’d be done over there but after this 5 minute period I haven’t since.

Good product, would recommend this company!

23 juli 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Mouth guard perfect fit all good with…

Mouth guard perfect fit all good with it, just had issue with 1st mould, they made it with wrong print on it, they asked me to pay original price for 2nd one, i said no and waited for my mouth guard, they sent 2nd mould kit so i made it and sent it back to them, so i got my mouth guard in around 40 days from start (1st). Like i said good quality product just little mistakes by there end.

5 juli 2022
Betygsatt 4 av 5 stjärnor

Very good product

Had initial problems with the gumshield but the team resolved this quickly. Be aware that delivery can be longer that what's stated. Overall very happy with the gumshield and final fit.

3 maj 2022

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