Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These are our go to choice for mouth guards for our boys for rugby. We’ve tried numerous brands and have come back to these ones for good. One of our boys has difficulty with coordination and finds th... Se mer

Betygsatt 5 av 5 stjärnor

Our bought a couple of mouth guards in the Black Friday sale. I had an issue with a discount code but customer service were excellent. They sorted the issue and even refunded what I’d overpaid. The... Se mer

Betygsatt 5 av 5 stjärnor

By far the best gumshield I've ever used. Moulds easily and feels so... compact. It's hard to describe, but as a rugby player you need to be able to communicate on the pitch and with this mouthguard... Se mer

Betygsatt 2 av 5 stjärnor

I bought a Titan gumshield and a Safejawz gumshield for my 11 year old son who struggled with his Opro and favoured an unsatisfactory gumshield bought from Amazon. He found that the Titan fitted very... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med träningskläder

Informationen kommer från olika externa källor

SAFEJAWZ mouthguards have revolutionised sports dental protection. We sell boil and bite guards and designed hand-made dentist custom-fit guards.


Kontaktuppgifter

  • West Coppice Road 2, WS8, Brownhills, Storbritannien

  • safejawz.com

4,6

Utmärkt

TrustScore 4.5 av 5

224 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolutely the worst customer service…

Absolutely the worst customer service ever.. Timing on website shows items are shipped 2-3days after order, and eta for delivery is 10 days... Based on this is ordered for a rugby tournament. It has been 7 days ano 0 update on the order, it still shows been picked. Contacted customer service and all you get back is " we will escalate" i tried to cancel multiple times, and get no feedback... DONT TRUST THIS COMPANY, buy a reputable brand i stead..

2 september 2025
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

Hi Jacques,

Really sorry you've had a bad experience. I've looked into the conversation and agree it fell short. There was an error with the order tracking system which didn't help and then you were left waiting too long for an answer.

This morning I've used this example to prompt some updated training for the team and, whilst we locate your order I have requested that we refund your order regardless, and you can keep it when it arrives.

I'm sorry your experience fell short this time. I can assure you we are as reputable as they come and hopefully you will trust us again in the future.

Best, Ewan - CEO/ Co-Founder

Betygsatt 1 av 5 stjärnor

Absolutely appalled by this fraudulent product

Absolutely appalled by this fraudulent company they say its remodel tech yet is only able to do that 3 to 4 times now it has collapsed on its self and can no longer fit in my mouth so my advice is to send me a new one.if it can't be remodelled a certain amount of times say that instead of lying to us and tell the truth you have wasted 20 pounds

23 juni 2025
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

Hi Finlay, Sorry you didn't have a good experience with the product. Have you reached out to us? I can't see anything from you. If you just asked for another we would have sent one, that's why we offer our perfect guarantee. Sometimes things go wrong, no need to stress or waste your money, we'll always replace :) Best, Ewan - Co-Founder

Betygsatt 3 av 5 stjärnor

Wouldn't fit

I liked the design, however I went to fit the guard multiple times and my gums started bleeding and it did not even fit my teeth, it would slip out often and I had to hold it with my teeth to keep it secure, however it was good quality and the design was good.

2 april 2024
Betygsatt 1 av 5 stjärnor

Waste of money

Followed the instructions but after 15 seconds in hot water it started to melt. Stuck to the side of the bowl and had to prise it out with a spoon. Completely warped beyond use before we could even try and fit it.

Waste of money. Not happy.

5 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rugby mouthguards

Heather was great. Picked up very quickly on my error on an online order. Quickly and efficiently made adjustment for my error. Very clear information. Listened to my special request re delivery. Arrived earlier than expected and products are perfect for what I expected. Brilliant company, brilliant service. Thank you

17 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Ordering was easy and straightforward, and delivery was fast. I had previously had an issue with my previous order and this was dealt with professionally and very quickly too!

1 februari 2023
Betygsatt 2 av 5 stjärnor

Bought at dentist for my 13 year old…

Bought at dentist for my 13 year old son to protect his braces
Couldn't mould it properly on 1st attempt so put them in hot water for 2nd attempt and it went so out of shape that he couldn't do anything with them
With the price we paid for this I wouldn't recommend this product to any young children to use as you only get one attempt and if you don't succeed you throw it in the bin

6 maj 2023
Omdöme utan inbjudan
Logotyp för SAFEJAWZ

Svar från SAFEJAWZ

I'm very sorry to hear you had trouble fitting our Ortho Series. Our products are all remouldable, but if you do struggle to get a good fit after multiple attempts we have a perfect fit guarantee so you don't need to worry about losing out. Please get in touch for more details.

Thanks, Ewan - Co-Founder @ SAFEJAWZ

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer