Saal Digital UK Omdömen 

1 078
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fabulously easy and inspiring software; assembling the album was an absolute breeze. Delivery was quicker than advertised. The quality of the finished product is absolutely outstanding! The pages ar... Se mer

Betygsatt 5 av 5 stjärnor

I love the quality of the products and the ease of ordering them. As a commercial photographer, I have to make sure the reproduction of my images is of the highest standard and it is. The top qualit... Se mer

Betygsatt 4 av 5 stjärnor

The quality of the book was first rate as was the preferring and delivery. My only frustration was the time and attempts it took me to get my first picture book right! Lots of trial and error on my p... Se mer

Betygsatt 5 av 5 stjärnor

Have used their Photo Poster prints a few times now, the thickness of the paper is great and love the matt finish. Am experimenting with calibrating my monitor with what comes back, the prints tend to... Se mer

Företagsinformation

  1. Fotolabb
  2. Fotoutskrift
  3. Fotografi

Skrivet av företaget

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(1 078)

445 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good quality and value for money

The photobook quality and value for money is very good.
However, we found the process quite difficult and not intuitive.
The system we used arranged and edited the photos for us and we found it quite hard to re-edit the photos as we'd have liked them.
We did find that the photos weren't quite as we wanted in the photobook we received, which is a shame.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thanks so much for your feedback! We're glad you're happy with the quality and value of your photobook. We're sorry to hear the editing process wasn't as intuitive as it should be. We'd love to help make things right and learn more about your experience. Would you mind replying to the Trustpilot review request we sent you? It really helps us improve and allows us to follow up with you directly.

Betygsatt 5 av 5 stjärnor

A good company to deal with but a few reservations about product quality.

The whole process from instigating the design through to product delivery was excellent. The design tools are very impressive and user friendly. Communications from the company was very good for letting the customer know where the items were up to and when they might expect to receive them. The production of the items and quality of the materials used is as good as I have seen for this type of product. The only reason for the 4 stars instead of 5 is that the actual quality of the printing (sharpness of the image and its colour-matching) is not quite to the level I have had from similar products (at a similar price) from other companies. Naturally, this is a very important element of a photobook. Nevertheless, I am generally pleased with this company.

Update (03/02) - I have to say that Saal Digital have gone 'above and beyond' in their response to my review. It's a shame more companies can't treat their customers like Saal do. We have found a resolution which I am more than happy with; and they provided more technical information than I expected. For this reason, I have updated my review from 4 to 5 stars. Customer support and responding 'personally' to their issues is everything. Well done Saal!

22 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you so much for your detailed feedback and kind words about our design tools, communication, and product quality - we really appreciate it! 😊
We're sorry to hear the print sharpness and color matching didn't quite meet your expectations. We'd love to look into this for you and see how we can help. Could you please reply to the Trustpilot review request we sent? That way, we can access your order details and investigate what happened with the printing quality.
We're committed to getting this right for you!

Betygsatt 4 av 5 stjärnor

Great printing of professional book

I did like the idea overall product. The lay flat printing, the colour reproduction and the paper quality was excellent.
You lose one star because you claim that your staff will retouch any obvious mistakes. There were two mistakes I made and they were very obvious. A red eye in the brides photo. The second one was a obvious flower motif in the middle of a photo that I missed completely to delete as I was in a hurry. But I liked the absolute speed of your delivery for 2 products I purchased. A professional line photo book and a smaller photo book. Thanks

21 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your feedback! We're thrilled you loved the lay flat printing, color reproduction, paper quality, and fast delivery! 😊
Just to clarify - our staff doesn't retouch photos or have access to customer images. We offer an automatic image enhancement option that can adjust colors or sharpness, but it can't detect every little detail, unfortunately. Could you please reply to our Trustpilot review request so we can discuss this further and ensure everything is clear?

Betygsatt 5 av 5 stjärnor

I cried when i opened my book

I cried when i opened my book. The quality was absolutely amazing and it looked and felt so professionally made. Cant wait to start getting another one together. Thank you.

21 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product

I’ve received the photobook I created for my baby boy’s first-year journey, and I am honestly in love with it. The quality of the hard cover and the inside pages is absolutely beautiful.
I would totally recommend it to anyone who wants a truly valuable photobook to preserve precious moments and capture special occasions with loved ones. The app is very easy to use, you simply log in and follow the steps to choose backgrounds, add artwork or clipart, and play around with the layout if you feel inspired to create it yourself. Alternatively, you can use the 1-minute photobook option, where the system automatically selects the photos and creates a lovely result in just one minute. Such a wonderful way to keep meaningful memories forever

1 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The photo book ordered looks good but…

The photo book ordered looks good but some of the photos looked cut out on the page and some photos were squeezed in the middle of a flat album.

20 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thanks so much for your feedback! We're glad you like the overall look of your photo book! 😊 However, we're sorry to hear about the cropping and squeezing issues with some photos. We'd love to take a closer look at this for you. Could you please reply to our Trustpilot request? That way we can review the specific pages and help make things right!

Betygsatt 2 av 5 stjärnor

Overall great but some distorted images

The photo book looks great overall and arrived in good time. A few of the faces were significantly distorted though, even though the rest of the photo was fine. It looks as though a retouching software has gone wrong perhaps. I'm not able to use it as a gift though, as planned.

22 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

We're sorry the result wasn't as expected! We'd love to look into this and find a solution. Could you please reply to our Trustpilot request with more details so we can help resolve this?
Thank you for your understanding!

Betygsatt 5 av 5 stjärnor

Top marks for quality

Top priority for me was quality, and Saal Digital got 5 stars for this.
Photo book options and speed of delivery where very impressive.
I won't hesitate to use them again.

8 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow!

Great designs. Intuitive approach. Ability to personalise. Fast, efficient. Great service.

21 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The photo-book is very high quality

The photo-book is very high quality. The paper is good and the colours are accurate. The delivery time was exceptional delivering within 2 days. However if you choose the metal cover make sure your picture isn't overexposed as only metal will show there. I highly recommend buying a photo book from saal digital as it creates memories that can't be replaced. Aswell as this the customer service is extremely good as the first picture had a little mark on it but it got handled very fast.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing photobook quality

Amazing photobook quality. Fast delivery. Staff answered all my questions. I enjoyed using their design software to create my photobook.

2 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Blurry photos

I’ve ordered two books in the past and they were amazing, I can’t say anything bad about them but this occasion most of the photos were okay but there were 8 photos that are blurry and when I made the book the quality was very good on the pictures so I don’t understand how this happened

15 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you for your feedback and loyalty! We're sorry to hear about the blurry photos in your recent book. Could you please reply to our Trustpilot request so we can follow up and look into this for you? We appreciate it! 😊

Betygsatt 3 av 5 stjärnor

Great quality photo book but be sure to pick the right specification

I've just received a new photo book and it is stunning.

However, my new photo book was to replace one where I wasn't happy with the image quality. Saal was kind enough to give me a voucher to replace it. I prepared the new one, using photos of a higher resolution. I noticed that the price was double that of the first book but thought that the first had been on special offer. I'd promised to get my daughter a wedding photo book with hi-res images, so paid the extra, on placing the order. It transpired that I'd inadvertently selected a higher all round quality book, in error. This was the same evening that I had placed the order. Unfortunately, Saal told me that I would have to proceed, or cancel and then start the order again. This was because it's an automated process. I had spent 5 or 6 hours preparing this new book, so didn't want to start again, so just went ahead.

Somehow, I had managed to select the wrong specification for this new book. It is exactly the same dimensions, with the same number of pages as the first book. The only difference is that each page is thicker.
This happened because, on the first book, the system warnings didn't show that the resolution of some images was too low. It would have been great if the layout of the first book had been saved, for me to edit with the hi-res photos, but it wasn't.

I made the error of selecting this much more expensive book because there are so many options to choose from. I thought I'd selected the top quality one the first time, but clearly hadn't.

The people at Saal have been really helpful, kind and supportive. But on this occasion, THE COMPUTER SAID NO. Having said all that, my daughter loves it. That's what counts.

I replied to Saal's response, as requested but have not heard back from them yet

12 januari 2026
Omdöme utan inbjudan
Logotyp för Saal Digital UK

Svar från Saal Digital UK

Thank you so much for taking the time to share your detailed feedback! We're thrilled to hear that your daughter loves the book - that's what truly matters! 😊

We appreciate your kind words about our team and we're sorry for the confusion with the specifications.

Would you mind replying to our Trustpilot request so we can follow up with you directly? We'd love to stay in touch and ensure you have the best experience possible going forward. Thank you for your patience and understanding!

Betygsatt 5 av 5 stjärnor

Blown away

Blown away, I thought it would turn out rubbish as I have never done this before! Im amazed st the quality. And everyone who has seen it is amazed as well.

Thank you you have made memories last past a life time

14 januari 2026
Omdöme utan inbjudan

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