RWB Auctions Omdömen 

First time in an Auction House. Thank you, all the staff, for your patience, efficiency and knowledge, especially Gareth and Gordon who took me through the whole process. Thank you.
Now looking out more 'treasures' so I can visit them again!

A very welcome addition to the local auction scene. I regularly buy mixed lots for collection and research and find the online auction very useful. Always a friendly welcome when I call in to collect my won lots.

Welcoming staff and patently a lot of expertise. Goods were assessed readily and displayed online well. Good experience overall.

Friendly experienced enthusiastic staff.

This is my second time I used RWB auctions good Job done just as the first time would recommend

I was successful in biding for an item online. The process was very easy and straightforward. On collection I found the staff very helpful and friendly and I was able to collect without any delay. Fees are competitive and there's a cosy looking café on site but sadly I didn't have time to use it.

My experience confirmed my previous high opinion of this auction house. Once again trouble free on-line bidding but this time picked up items from their premises where I received an excellent and friendly service.

All round great experience!
Very professional and knowledgeable staff, very user friendly system from valuation through auction through payment.
Strongly recommend..

Had a fantastic day at thé RWB Auction where they kindly sold some of my mother’s furniture.
The process from start to finish was 1st class and the staff were amazing.
1 00 recommend this company and I will def be back.

Shaun

A heartfelt thank you to AWB Auction — especially Gordon!
We recently entrusted AWB Auction with the sale of a large and varied collection, and I can’t speak highly enough of the care and professionalism shown throughout. Gordon went above and beyond, patiently sorting through countless boxes of bits and pieces — a mammoth task that he handled with grace and diligence. His attention to detail and genuine commitment made a world of difference.
As a seller, the terms were refreshingly fair: just 10% commission and no VAT — a rare and welcome surprise in today’s market. It made the whole process feel not only manageable but respectful of the emotional weight behind parting with treasured items.
Thank you again to the AWB team for your support, transparency, and kindness. Highly recommended.
K. Blackmore and Family

We recently visited RWB Auctions in Royal Wootton Bassett to have some jewellery and other items valued, and we couldn’t have been more impressed.
Gordon, the auctioneer and valuer, provided exceptional service, friendly, knowledgeable, and generous with his time. He carefully examined each item, gave clear, realistic estimates, and explained everything, including their 10% + VAT commission. There was absolutely no pressure to sell, just honest and reassuring advice.
He also put us completely at ease, even when we worried some items might have little value, saying he’d rather check properly for us to be sure. His calm, approachable manner made the whole experience relaxed and enjoyable, and we even had a bit of friendly banter along the way!
We went with friends who had furniture, crockery, and model trains, and although we arrived as quite a group, everyone was dealt with efficiently and cheerfully. The whole team were welcoming, professional, and easy to talk to.
There’s also free parking at the back, which is really handy when carrying items in (you just need to register your number plate inside).
We’d highly recommend RWB Auctions and their free walk-in valuation service on Mondays and Tuesdays. A relaxed, friendly, and thoroughly professional experience from start to finish.

First visit to RWB Auctions, a very nice place. Staff advised the whole process.
Enjoyed the whole experience from receiving the online catalogue, to online auction, and sale was successful too
Thank you

My first time buying from RWB auctions and was very impressed with the office staff .
When I went to collect my goods although they were busy, I was immediately dealt with,
staff very pleasant and helpful would highly recommend them first class service

First time of dealing with RWB Auctions, and they couldn't have been more helpful with my enquiry prior to the auction, and with the subsequent shipping. I was successful with my bid, and they shipped it to me carefully packaged, arriving by DHL within a couple of days. RWB Auctions instantly went into my list of 'fav' auctions.

Excellent service all round.
Delivery was extremely quick, very reasonably priced and the item well packaged.
Knowing this, I’ll certainly be sure to check out their future auctions.

Very smooth transaction and lots delivered in a timely manner. Would recommend this Auction House and will hopefully do more business with them in the future.

This was my first auction with RWB. The whole experience was perfect, in particular the postage and packing. For a small auction house they turned around my item very quickly and I received it within 3 days if the auction. Some of the larger auction houses could do well to follow their example. Good experience from start to finish

Helpful staff enabled me to view item on morning of sale, and the on-site parking was very helpful. All-in-all, as good an experience as should be expected from a professional auction-house.

All good except for the complicated way to make payment for lots bought online. I am sure there is a less complicated way to settle up for purchases. I was impressed by the office staff and surroundings when I collected my lots. Far more impressive set up than another North Wiltshire auction house that gets far too much coverage on the BBC.

Refund received today of £98:70, for wrongful charges on my purchase, thank you for this & glad to know you have made changes so this does not re-ocurr, this mistake caused me a lot of grief, & unessary hardship.

Gareth, thank you for your reply & explaining unfortunately no part refund has reached my account used, as explained by Kelly Orhland.???

Decided to make a purchase after receiving a flyer from a sister company.
First time using auction of which I was helped a little.
Informed RWB I would require postage & knew investment gold was vat free explained this to RWB, to be slapped with a customs charge of €112.97.
Daylight robbery, had little choice but to pay. They take no responsibility what so ever, as I know anpost will blame the sender.
Will never use again.