I did not receive my order. But the customer service after the fact was prompt, courteous and professional. I cancelled the order so no rating of the product, but service was restorative. Failure of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very happy with my purchases from rideUK, best price i could find by some way and my sunglasses arrived in 24hrs, will be shopping there again.
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Se mer
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Se mer
4,6
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DVO coil spring
Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day.
Thought it was the wrong spring length after a few emails back and forth managed to get it fitted.
Absolutely brilliant company will certainly be using them again.
Quick postage and even quicker with emails and queries can't fault this company what so ever it was a pleasure doing business.
10 april 2025
Omdöme utan inbjudan
I had a positive experience with Ruk…
I had a positive experience with Ruk Bikes. They offered great service, fast delivery, and helpful customer support. Although delivery was slightly slower than expected on one occasion, they promptly resolved issues and provided the right parts when needed. Competitive prices and reliable service make them a trustworthy choice. Would recommend!
18 mars 2025
Omdöme utan inbjudan
Excellent experience from start to…
Excellent experience from start to finish. The live chat option was really good to get advice, especially if you are a newbie to cycling. Would highly recommend.
26 mars 2025
Thay had what I needed!
I had a part number for an item that had dropped off my bike but I was't sure if I could find a supplier. I found Ruk Bikes on Google and they had the part I was looking for. What a relief.
26 februari 2025
Quality products, amazing prices and fantastic customer support +++
I thought this was going to be a 1 star review as my item didn’t arrive when I expected it to and I honestly thought I’d lost my money because it was too cheap to begin with, anyway I emailed them a couple of days after tracking information was sent to me and nothing arriving, I got a response within an hour and a replacement arrived the next day.
Fully recommend these guys not just for incredible value but also fantastic customer support. I wouldn’t hesitate in ordering again. 5* ++++
14 mars 2025
Omdöme utan inbjudan
Genuinely thought this company was just…
Genuinely thought this company was just a middle man, even if so they replied to me near instantly with real time stock info. It was a real person that even mentioned ordering sooner would have it packed and out same day. It arrived next day just like they said and was in all packaging as it should be. Don’t expect anything els! Decent.
25 februari 2025
Even though it was a Sunday
Even though it was a Sunday, I was notified with the live responses. And I bought a group set. Unbelievable price. It arrived without any problems in a secure packaging. It was an excellent experience, thank you very much.
18 februari 2025
Omdöme utan inbjudan
Ruk Bikes did its job.
The website navigation was straightforward and I found the product I was looking for easily. Ordering and delivery went smoothly. I’m not particularly enthused by the product itself- a ‘D Lock’ holder - however it is manufactured by an entirely separate company and Ruk Bikes are not in anyway responsible for the holder’s shortcomings.
2 januari 2025
Svar från Ruk Bikes
Hi Nigel, sorry to hear this, what's the order number? Drop an email to support@ruk-bikes.com and they'll sort it out!
Great price & fast delivery
Great price & fast delivery. I actually ordered the wrong colour & they changed it for me. Top people to deal with!
6 december 2024
Amazing communication
Amazing communication . Fast and efficient very helpful will be using again
29 november 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.