Have never used this site before but I’m definitely impressed, ordered two rugs and didn’t know whether I would receive it on time or how they would turn out but honestly I’m surprised. Got two kitche... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered wrong size by mistake. Despite a rectangular image on the website the rug was round. Wouldn't arrange to take it back even though I was happy to pay postage. Ive never experienced not being a... Se mer
Företaget har svarat
The rug finally arrived in great condition and looks perfect in our lounge. Gemma worked hard to resolve the initial delivery debacle and for that I am grateful. Good opportunity to review communic... Se mer
Företaget har svarat
The rug I ordered turned out to have been discontinued by the manufacturer. Gemma from Rug Traders both apologised and managed to source another, also discontinued, rug from the same series from one o... Se mer
Företagsinformation
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Visit Rug Traders today for excellent value for money deals. From traditional persian rugs to modern contemporary designs. Buy online today!
Kontaktuppgifter
Cliffe Avenue, BD17 6PD, Baildon, Storbritannien
- rugtraders.co.uk
2,9
Medel
452 omdömen
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Svar från Rug Traders
Thank you Mrs Ingamells for your review.
Quick email confirmation that the rug I…
Quick email confirmation that the rug I wanted was in stock and had been put aside. Then delivered very quickly. Excellent service.
19 december 2020
Svar från Rug Traders
Thank you for your feedback, we are glad you received excellent service.
ABSOLUTELY THE BEST SERVICE EVER!!!
ABSOLUTELY THE BEST SERVICE EVER!!!
QUICK DELIVERY AND GOOD VALUE - FOR VERY SMART RUGS
16 december 2020
Svar från Rug Traders
Thank you Mary for your lovely feedback.
Speedy delivery 👍
Very easy ordering process and the delivery was received very quickly. Will definitely be purchasing more of a similar product in the near future.
15 december 2020
Svar från Rug Traders
Thank you for your feedback, we hope to see you again soon.
Svar från Rug Traders
Thank you Charlotte for your positive review.
Nice doormat and original design
Nice doormat and original design. Delivery is expensive however and I would not have purchased had I not recieved a discount on the Mat itself. Delivery was quick.
12 december 2020
Really pleased with our new mat
Really pleased with our new mat , excellent quality and great value for money. Fast delivery and great communication. Many thanks
10 december 2020
I have brought several rugs from Rug…
I have brought several rugs from Rug Traders very happy with Rugs and the service I have received from them. Keeping me informed about delivery .
9 december 2020
Excellent value for money and customer service.
Unfortunately, my first order was misplaced by the carrier, this was no fault of Rug Trader's and Gemma very quickly resolved this and arranged for replacement rugs to be despatched for next day delivery, they did indeed arrive as promised.
5 december 2020
Courier bit of a pain...saying wernt in…
Courier bit of a pain...saying wernt in when was.. but got it sorted..and so worth it great value and beautiful Rug ..so soft and beautiful design
4 december 2020
Great service
Great service, received quickly and was packaged superbly.
I am very happy with the quality of the rug.
4 december 2020
Bought a flat weave polypropylene…
Bought a flat weave polypropylene Egyptian rug for the kitchen. Ordered on Saturday, arrived Monday. Well packaged, unrolled and flattened out easily. Feels substantial. Just what we were looking for. Excellent quality and service. Thanks
3 december 2020
Omdöme utan inbjudan
Kitchen rug
Was looking for a kitchen rug and found this one discounted. Very pleased with purchase. Good quality, perfect fit and great to hoover. Would highly recommend.
2 december 2020
Great quality great price fast delivery!
2 december 2020
customer service is brilliant
customer service is brilliant, this company really cares for there customers & fantastic prices
2 december 2020
THIS IS THE FIRST TIME I HAVE USED RUG…
THIS IS THE FIRST TIME I HAVE USED RUG TRADERS AND I AM VERY IMPRESSED WITH THEIR SERVICE. I BOUGHT MY RUG FROM THEM AFTER COMPARING THEIR PRICES WITH OTHER COMPANIES SELLING THE SAME ITEM. RUG TRADERS WERE CHEAPER THAN THEIR COMPETITORS. MY RUG WAS DELIVERED QUICKLY AND EFFICIENTLY. I WOULD DEFINITELY RECOMMEND THIS COMPANY.
1 december 2020
No show
I have no choice but to give rug traders one star as the rug was not delivered . A 2 day delivery turned into 9 days at which point I cancelled my order as I was no further forward . The delivery company appear to be complete cowboys.
Edit.. the delivery company did not leave a card, i was in all day so they were dishonest as well as useless by claiming that they did.
29 november 2020
Svar från Rug Traders
Thank you Adam for your feedback. We do apologise about your experience with the courier. We did maintain communication with yourself and our courier company, as to why the rug was delayed, after you had brought it to our attention that the rug had not arrived. The courier's first attempt was within the 2 day delivery schedule, as the order was processed on time. The second delivery was delayed due to the redelivery not being booked in by yourself, which we did on your behalf, due to the courier card not being left for you to be able to do this. We also fed this information of the card not being left back to the courier company. A refund was issued immediately, without hesitation, when the rug wasn't with you on the second attempt. We would like to think that the service from Rug traders in this situation, was the best we could have done, with the circumstances. Our apologies again.
Absolutely beautiful rug
Absolutely beautiful rug. Looks perfect in my new room, exactly what I wanted and at a good price compared to other websites. Great service. Kept updated on progress of order. Very pleased.
27 november 2020
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