I ordered international tracked delivery but no tracking code was provided. I tried to contact them several times without reply until several days passed. They committed to provide the tracking cod... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a junior club shirt mystery box on 23rd April and still not received it and no communication as to why there is a delay. Despite emails and messages on Tik Tok to them asking where it is we ha... Se mer
From my first box I have been impressed with every item I have received! I originally signed up thinking “I’ll try one and see what it’s like” with full intention of cancelling, but I have not looked... Se mer
First purchase and very pleased. Well packaged with no unnecessary plastic. Lovely items (2x boot bags). Great price. I had an email to let me know they were waiting on more stock and my parcel w... Se mer
Företagsinformation
Skrivet av företaget
Rugby Box is the one stop shop for Rugby players. Your Passion. Delivered.
Kontaktuppgifter
Unit 1, The Old Joinery, Maldon Road, CO2 0LT, Colchester, Storbritannien
- info@rugbybox.co.uk
- rugbybox.co.uk
3,5
Medel
256 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Below average
10 november 2021
Omdöme utan inbjudan
Svar från Rugby Box
Hi Jim,
Sorry to hear that you were not happy with the service.
Do you have any more specific feedback? We are always looking for ways to improve and are constantly making changes to the products we feature.
Feel free to contact me directly at scott@rugbybox.co.uk.
Thanks
Scott
Purchasing process was easy and…
Purchasing process was easy and delivery very quick. I haven’t opened the package yet as it is a Christmas present for my partner.
My reason for giving 4* is although the packaging is great and seems very study and secure, it has the logo all over the box and even the contents on the shipping label.
Sadly, my partner accepted the delivery on my behalf and now knows what the gift is.
Maybe it might be worth making it more discreet or offering this as an option especially around this time of year?
9 november 2021
Omdöme utan inbjudan
Svar från Rugby Box
Thanks a lot for your feedback. Really good point! We are going to look into what potential options we have. Of course we like to get our branding out there and are proud of our packaging (we even have Box in our name!) but in the lead up to Christmas it is important to keep the surprise for the big day.
Thanks again for your support and I hope your partner is happy with the gift when they finally get to 'unbox'
Cheers
Scott
Was not what I ordered very disappointed
1 november 2021
Svar från Rugby Box
Hi David,
Thanks for the feedback and sorry for the inconvenience.
We do offer free returns and refunds on all orders and will happily try and source alternative products where an item does not meet expectations.
If you have any further feedback or need any support please feel free to reach out to me directly at scott@rugbybox.co.uk.
Thanks
Scott
Svar från Rugby Box
Thanks Thomas.
We try to ensure the fastest delivery possible. Not always easy in the recent climate but we know how important it is to have fast delivery.
Order was cancelled with no explanation
13 oktober 2021
Svar från Rugby Box
Hi Colin,
Thanks for your feedback and sorry for the inconvenience.
I see that we had a stock issue with your order. I apologise that this was not communicated clearly at the time.
Could you send me an email as I would like to send you something out as an alternative. My address is scott@rugbybox.co.uk.
Thanks
Scott
Found what I wanted quickly easy good…
Found what I wanted quickly easy good price and rapid delivery great product
30 september 2021
Great box love the idea
6 juni 2021
Great content!
Great content, well worth the price and fast delivery! Thanks Georgia for packing my box!
30 maj 2021
Omdöme utan inbjudan
Absolutely love it
Absolutely love it .
My son is 15 and he plays for two teams .He loved all of his first box and has used it all since he recieved it .
We can’t wait for box two !
We have recommended this to all the lads on his teams .
He recieved the tshirt as well which is great for training . Rugby is life 🏉🏉
14 maj 2021
Svar från Rugby Box
Thanks Marc!
Rugby is indeed for life!!
Really impressed with our first box
Just received our first rugby box and are really impressed with the products contained. Super fast delivery and well worth the price. Highly recommended for any rugby players out there
13 maj 2021
Wish I Started months ago
Wanted to order one these boxes a few months back and forgot to order one!
So thought it was time to treat myself.
Loved the protein bars never had those ones before.
The tshirts is good quality and perfect for wearing to training!
The Rhino rucksack is perfect for taking to training plenty room for all your training needs.
Just gutted I never started ages ago!
Look forward to the next boxes
28 april 2021
Svar från Rugby Box
Thanks Jonathan!
Quilty stash
Saw them as an ad on Facebook originally which I'm always a little pessimistic of. The first box turned up and I couldn't believe the quality and amount of stash I got for my money.
Think I've had 4 boxes now and no plan to stop anytime soon. Each box is a great surprise with what I get and everything is of great quality.
23 april 2021
Svar från Rugby Box
Cheers Chris! I appreciate the support.
Thanks,
Scott
Fantastic service
Fantastic service. Ordered two solo training balls and received them within a few days (after ordering at the weekend). On inflation it became apparent that one had a hole. After a single email, a replacement was dispatched within 24 hours and arrived the next day. The replacement was in perfect condition and the communication was excellent throughout. Would definitely recommend and will use in the future.
12 april 2021
Omdöme utan inbjudan
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