Ruck&Recon Omdömen 49

TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fit well but wish there was something in-between the knuckle pad n the back or front face of knuckle it being hollow allows rubber or plastic pad to crush in or interior edges to dig into knuckles. So... Se mer

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Betygsatt 4 av 5 stjärnor

I am an ironworker by trade so I am outside year round so when it got cold in Jan I find the gloves don't keep my hands warm when temps are in the 20's. Gloves do above average with heat from a fire b... Se mer

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Betygsatt 3 av 5 stjärnor

I live upstate in NY, and the average winter temperature in January and February is 25°F. These gloves do not handle this weather, even though they are advertised as fully capable of doing so. I'm try... Se mer

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Betygsatt 1 av 5 stjärnor

1 month later I still haven't gotten my gloves. I got an email from them 1 week after making the order and they said "looks like your recon gear has reached its destination. And now we want to hear... Se mer

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Företagsinformation

Skrivet av företaget

Ruck&Recon offers high-quality tactical gear that’s built to perform — durable, reliable, and accessible. Designed for everyday use and demanding environments alike, our products blend professional-grade materials with practical design so everyone can gear up with confidence.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

49 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Betygsatt 5 av 5 stjärnor

Fit well but wish there was something…

Fit well but wish there was something in-between the knuckle pad n the back or front face of knuckle it being hollow allows rubber or plastic pad to crush in or interior edges to dig into knuckles. Something to absorb impacts.!!

11 april 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Brian,

Thank you for taking the time to leave a review and for the 5-star rating! We’re glad to hear the gloves fit well and appreciate you sharing such detailed feedback about the knuckle padding. Your insight on impact absorption is very helpful and something we’ll definitely pass along to our product team for consideration.

We truly value your input and are grateful for your support.

Regards,
Ruck & Reckon

Betygsatt 3 av 5 stjärnor

The gloves took a wrong turn with the…

The gloves took a wrong turn with the shipping dept. But when I did finally receive them , the wait was well worth it! In addition I was reimbursed 15% on my order! I would rate 5 stars for gloves
and customer service support.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi John,

Thank you for taking the time to share your experience. We’re sorry for the initial shipping mix-up, but we’re really glad to hear that the gloves were worth the wait and that our support team was able to assist you along the way. It means a lot to us that you recognized both the product and the service.

We truly appreciate your patience and your feedback. It helps us continue improving.

Regards,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

I just got my gloves today and they…

I just got my gloves today and they came just the way they were advertised.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Brad,

Thank you for taking the time to leave a review and for the 5-star rating! We’re glad to hear your gloves arrived just as advertised and that you’re happy with your purchase. That’s exactly the experience we aim to deliver.

We truly appreciate your support and hope you enjoy using your gloves!

Best,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

Great gloves, I'm very happy with my purchase

Very easy to use the website and place my order. Shipping was pretty quick. The gloves are very comfortable and fit great! Fit is true to size.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Alex,

Thank you so much for taking the time to leave such a great review and for the 5-star rating! We’re thrilled to hear that you found the website easy to use, the shipping quick, and most importantly that the gloves are comfortable and fit true to size. That’s exactly the experience we aim to provide.

We truly appreciate your support and hope you continue enjoying your gloves!

Best,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

Already left review.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Norman,

Thank you for taking the time to leave a review and for the 5-star rating! We truly appreciate your support and are grateful that you chose to share your feedback. It means a lot to our team and helps others learn about our products as well.

Regards,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

great stuff thanks

6 mars 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Ralph,

Thank you for taking the time to leave a review and for the 5-star rating! We’re glad to hear you’re happy with the gloves and truly appreciate your kind feedback. Your support means a lot to us, and we hope you continue enjoying your gear.

Best,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

These are the best gloves I ever put my…

These are the best gloves I ever put my hands on.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi King,

Thank you for taking the time to leave a review and for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience. Your feedback means a lot to us, and we’re grateful you chose our gloves.

Best,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

Disappointing Quality and Lack of Accountability

I purchased these gloves for my husband for Christmas based on the website’s claims that they “protect against impact, abrasions, and harsh conditions,” including harsh weather. In January, he decided the weather was finally good enough to take his motorcycle out, and given the advertised protection, his hands should have been fine. Unfortunately, the gloves did not perform as described.

I reached out to the company to explain what happened and also noted that the second pair of gloves we purchased hadn’t even been opened yet.

Their response was:
“I want to sincerely apologize that the quality of the gloves was not satisfactory. Unfortunately, as the order is outside of the 30-day return window, we are unable to proceed with any further actions.”

I replied that I’m a business owner myself, and there is always something that can be done for an unhappy customer. Their follow-up response was:
“I completely understand why you’re frustrated, and I’m truly sorry this situation has been disappointing. We genuinely appreciate you explaining the condition of the gloves and offering to provide photos. As much as we would like to make an exception, our return policy allows refunds within 30 days of delivery. Unfortunately, once that window has passed, our system does not permit us to process a refund… We simply have to follow the policy consistently for all orders.”

At this point, I’m unsure whether the reviews on their website are legitimate. Based on our experience, the gloves are simply not worth the price. I’m not someone who complains easily, but given the quality of the product and the company’s unwillingness to stand behind their claims, I felt it was important to speak up.

23 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi There,

Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that the gloves did not perform as you expected and that you’ve felt disappointed with the outcome. We understand how frustrating that must be, especially after purchasing them as a Christmas gift and trusting the product descriptions provided.

Our gloves are designed to offer protection against impact and abrasions during general tactical and handling use, but they are not insulated winter motorcycle gloves. That said, we never want a customer to feel unheard or unsupported. While our 30-day return policy is in place to ensure fairness and consistency, we genuinely regret that this experience left you feeling that we did not stand behind our product.

We would welcome the opportunity to review your situation again and see if there’s anything further we can do. Please feel free to contact us directly:

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Customer trust is extremely important to us, and we appreciate you bringing this to our attention.

Sincerely,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

Good

Good, tough product. Timely delivery.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi The car,

Thank you for taking the time to leave a review and for the 5-star rating! We’re glad to hear you’re happy with the quality of the gloves and that your delivery arrived on time. Providing tough, reliable products with dependable shipping is exactly what we aim for.

We truly appreciate your support and your feedback.

Best,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

The delivery was great.

The delivery was great.. Right on time, the measurement based on the glove size chart was right on.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Daryl,

Thank you for taking the time to leave a review and for the 5-star rating! We’re glad to hear your delivery arrived right on time and that the sizing chart helped you get the perfect fit. Providing accurate sizing and reliable shipping is important to us, so your feedback truly means a lot.

We appreciate your support and hope you continue enjoying your gloves.

All the best,
Ruck & Reckon

Betygsatt 4 av 5 stjärnor

I am an ironworker by trade

I am an ironworker by trade so I am outside year round so when it got cold in Jan I find the gloves don't keep my hands warm when temps are in the 20's. Gloves do above average with heat from a fire but falls short on low temp. Still testing cut resistance soon as we begin installing the wall and roof sheets. At present I will say they have held up better than most gloves under same time frame and would still purchase another pair based on performance.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Daniel,

Thank you for taking the time to leave such a detailed review and for the 4-star rating. We truly appreciate hearing from someone who puts our gloves to work in real-world conditions year-round. We understand that extremely low temperatures in the 20’s can be challenging, especially since these gloves aren’t heavily insulated. We’re glad to hear they perform well around heat and that they’ve held up better than most gloves over the same timeframe.

Your feedback on warmth and durability is incredibly valuable, and we’re grateful you’d consider purchasing another pair based on their performance. Stay safe out there, and thanks again for your support.

Regards,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

Great product.gloves

Great product.

10 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Neal,

Thank you for taking the time to leave a review and for the 5-star rating! We’re so glad to hear you think the gloves are a great product. Your support and feedback truly mean a lot to us, and we’re happy they’re working well for you.

Best,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

The product advertised as fire…

The product advertised as fire resistant and bullet proof. The actual items is neither and sized smaller than other gloves.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Terry,

Thank you for taking the time to share your feedback. We’re sorry to hear that the gloves didn’t meet your expectations. We want to clarify that our gloves are designed for durability and protection during everyday tactical and handling tasks, but they are not intended to be fire-resistant or bulletproof. We also understand that sizing can feel different compared to other brands, and we truly appreciate you pointing that out.

Please reach out to our support team so we can review your order and help address your concerns or find the best solution for you.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Warm regards,
Ruck & Reckon

Betygsatt 5 av 5 stjärnor

I had a good experience

I must say I have read many reviews and didnt quite have the same experience. I didn't have a weird issue with the tracking number and customer service was prompt and gave me a link that always seemed to get me tracking info. When I ordered the gloves I read the sizing chart and due to other experiences I choose the next size up. I wasnt disappointed bc I feel i have an odd size hand and errored on the side of being a little big. The gloves arrived and they were a perfect fit. I didnt see that they had a high heat rating nor did I see that They were Kevlar. I dont think they would keep my hands warm extremely well below 25-30 degrees however they aren't really insulated. That being said they were warm and and comfortably tight or snug as one may say. They seem well built and I believe they are probably cut resistant. I primarily was looking for Gloves to take to the gun range and to do some random things handling some lumber and such. The knuckles seem very protective and id have no issues hitting them on a hard service.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Gary,

Thank you so much for taking the time to leave such a detailed review and for the 5-star rating. We really appreciate you sharing your experience and the thoughtful notes about sizing, fit, and real-world use. It’s great to hear the sizing chart helped, the tracking process went smoothly, and that the gloves arrived fitting just right. We’re glad they’re providing the comfort, protection, and durability you were looking for at the range and for everyday tasks.

Your feedback truly means a lot and helps other customers make confident choices. Thanks again for your support!

Ruck & Reckon

Betygsatt 1 av 5 stjärnor

I have not received the gloves yet

4 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi William,

Thank you for taking the time to leave a review. We’re sorry to hear that you haven’t received your gloves yet. We understand how frustrating that can be, and this isn’t the experience we want for our customers. Please reach out to our customer support team with your order details so we can check the status right away and help resolve this as quickly as possible.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention.

Regards,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

Never received anything.

Never received anything.

3 februari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Ruben,

Thank you for taking the time to leave a review. We’re very sorry to hear that you haven’t received your order.This is not the experience we want for our customers. Please contact our customer support team with your order details so we can look into this right away and work quickly to resolve it for you.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention.

Regards,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

follow up: finally got gloves about 3 wks after this review posted

1 month later I still haven't gotten my gloves. I got an email from them 1 week after making the order and they said "looks like your recon gear has reached its destination. And now we want to hear your field report." Emailed them and asked to have a tracking number because it hasn't arrived and haven't heard back from them. I will call my credit card company and file a fraudulent sale claim.

4/1/26 gloves actually came about 3 weeks after this review and seem great. haven't tried to see if they are knife proof yet.

22 december 2025
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi John,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your gloves haven’t arrived and that you didn’t receive a response after reaching out. We completely understand how frustrating that must be, especially after a month of waiting. This is not the experience we want for our customers, and we sincerely apologize for the confusion around the delivery email as well.

Please contact us directly so we can investigate your order right away and make this right as quickly as possible. You can reach us at (844) 974-2450 or support@ruckandrecon.com
. We’re here to help and would truly appreciate the opportunity to resolve this for you.

Sincerely,
Ruck & Reckon

Betygsatt 4 av 5 stjärnor

Input after first use.....

all good up to this point. the gloves have not yet arrived.
the OD green gloves arrived yesterday...very sturdy, fit is perfect for my hand, very comfortable. I was able to use my phone with the gloves on . I tried a .knuckle banging' task- tightening a bolt under my workbench with a small socket - the gloves did not interfere with the procedure and my protected my knuckles. At this stage I am impressed.... I will keep you folks posted as I put them through more places.

24 januari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Zuretti,

Thank you for taking the time to leave a review and for the 4-star rating. We’re glad to hear everything has been good so far, though we understand the wait for your gloves can be frustrating. Your order may still be in transit, but we’re happy to check on the status and provide an update to ensure it reaches you as soon as possible.

Thank you for your patience and support.

Best,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

I haven't received my gloves yet ?

25 januari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Joe,

Thank you for taking the time to leave a review. We’re sorry to hear that you haven’t received your gloves yet. This isn’t the experience we want for our customers. Please reach out to us with your order details so we can look into this right away and help resolve it as quickly as possible.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention.

Sincerely,
Ruck & Reckon

Betygsatt 1 av 5 stjärnor

I NEVER GOT ANYTHING..

I NEVER GOT ANYTHING... I THOUGHT I ORDERED THESE BUT MAYBE I GOOFED.... FROM SOME OF THE REVIEWS HERE MAYBE I WAS "BETTER OFF"...

24 januari 2026
Omdöme utan inbjudan
Logotyp för Ruck&Recon

Svar från Ruck&Recon

Hi Graham,

Thank you for taking the time to leave a review. We’re sorry to hear about the confusion with your order and that you didn’t receive your items. We understand how frustrating that can be, and this isn’t the experience we want anyone to have with Ruck & Reckon. If you’re unsure about the order or still need assistance, please feel free to contact us so we can look into it and help clarify or resolve the issue right away.

Phone: (844) 974-2450
Email: support@ruckandrecon.com

Thank you for bringing this to our attention.

Sincerely,
Ruck & Reckon

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