I went back to the shop today with my friend, Dave Sims. As on our previous visit, everyone was very helpful and friendly and both of us received special help with various items that interested us. It... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I headed up from Portsmouth to collect a kit from Rubix Drums. They had the kit ready for when I arrived. Very friendly staff who showed me round the store and let me try some snare drums in the studi... Se mer
Roy was extremely helpful, knowledgeable and friendly - and he's a great Cajon player to boot! He took the time to talk me through the intricacies of choosing a Cajon, and helped me select a tambourin... Se mer
An excellent drum shop. Always happy to to help and answer questions. Great service. Always a pleasure to deal with 👍🏻
Företagsinformation
Skrivet av företaget
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
Kontaktuppgifter
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, Storbritannien
- rubixdrums.com
4,9
Utmärkt
566 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Full professionalism
Full professionalism. Quick and trouble-free transaction. Item consistent with the description.
6 november 2024
Roy was really helpful when I needed…
Roy was really helpful when I needed specific items, and posted them to me quickly as I needed them for a gig. Really friendly and helpful staff. I would highly recommend using Rubix drums for anything you need drum wise.
5 november 2024
cymbal sizzler rivets
The 2 item i bought at the liverpool drum show - the cymbal sizzler rivets, basically collapsed after one use. the 2nd one the same..
29 september 2024
Svar från Rubix Drums
Dear Gary,
Thank you for reaching out, and I’m genuinely sorry to hear about your experience. We take great pride in the quality and reliability of our products, so it’s disappointing to hear that yours did not meet the standard we strive to maintain. We’ve sold over 100 units without any similar issues, which makes your experience particularly concerning, and I can understand how frustrating and inconvenient this must be for you.
I also understand that when something you trusted to work falls short, it can feel like a letdown. That said, it’s a bit disheartening to see the one-star review on Trustpilot before we had the opportunity to address the problem. Reviews like these have a significant impact on our business, and we are always eager to resolve any issues to ensure our customers are satisfied.
After reviewing you order records, I also noticed that we have only ONE sizzler listed under your name, rather than TWO as you mentioned.
Please know that we are committed to making this right. We stand by our products and our service, and we want every customer to feel valued and supported. Your satisfaction is very important to us, and we are more than willing to work with you to find a solution.
Thank you again for bringing this to our attention, and I look forward to assisting you further.
Warm regards,
good service
good service! I would have given 5 stars except for an initial confusion over shipping cost
14 oktober 2024
Personal and helpful service
Roy and his team were very helpful in guiding us as to the best choice for a first drum set for our son.
We cross checked pricing against other similar sets online which was very similar but for the personal advice and service we received, Rubix was definitely the right choice.
Kristian Kendall
7 oktober 2024
Today was my first visit to this shop
Today was my first visit to this shop, and what a lovely experience that was. I was really impressed with the professional service, the team are friendly and passionate about drums.
The stock of both new and second hand gear is amazing, what’s not to like !
Will definitely come back.
14 oktober 2024
Omdöme utan inbjudan
What a great Company
What a great Company. Super helpful team, excellent coffee and real enthusiasts. Highly recommend.
5 oktober 2024
Great drum store that offers something different
Great drum shop that stocks products you can't always find elsewhere in the UK - such as INDe Drum Lab hardware, for example. Their customer service is great and orders are always despatched promptly.
2 oktober 2024
Met the team at the UK drumshow
Met the team at the UK drumshow, instantly falling in love with some of the unique products on offer. They had plenty of knowledge and were more than happy to indulge my curiosity, and on top of that they allowed me to reserve an item I couldn’t afford at the time, providing me with the flexibility to obtain something I wanted without putting me under financial pressure. A very ‘old school’ approach that was hugely appreciated. I will be returning as a customer as often as possible.
30 september 2024
Knowledge goes a long way…
Nice, friendly and most importantly knowledgeable drummists. Would definitely recommend.
29 september 2024
Roy is a great knowledgeable guy
Roy is a great knowledgeable guy! He helped me make my son's 21st birthday present extra special!!! I'll definitely be back!!
21 september 2024
Fast email response
Fast email response, quick shipping, good package, drum knowledge
9 september 2024
Fantastic service
Fantastic service, attentive and accommodating to the specific requests I required.
10 september 2024
Great welcome…
Great welcome and introduction from the owner and his staff. Enjoyed trying out some of the kits. Great selection of everything in their warehouse.
7 september 2024
Detta är Trustpilot
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