I went back to the shop today with my friend, Dave Sims. As on our previous visit, everyone was very helpful and friendly and both of us received special help with various items that interested us. It... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I headed up from Portsmouth to collect a kit from Rubix Drums. They had the kit ready for when I arrived. Very friendly staff who showed me round the store and let me try some snare drums in the studi... Se mer
Roy was extremely helpful, knowledgeable and friendly - and he's a great Cajon player to boot! He took the time to talk me through the intricacies of choosing a Cajon, and helped me select a tambourin... Se mer
An excellent drum shop. Always happy to to help and answer questions. Great service. Always a pleasure to deal with 👍🏻
Företagsinformation
Skrivet av företaget
Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas
Kontaktuppgifter
Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, Storbritannien
- rubixdrums.com
4,9
Utmärkt
566 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service
I was kept in the loop through every stage of the order and given all the information I need about the drums. Rubix also organised the delivery promptly, I can’t thank Roy and Bence enough.
4 september 2024
Very good service.
Although listed the item was not in stock. Got a timely call from Rubix apologising and explaining the situation. Much appreciated.
4 september 2024
Good product dispatched quickly
Good product dispatched quickly.
(Previous order was out of stock despite being listed on website whicj was frustrating but they were in touch about this promptly)
Would definitely order online, or visit the store, in future.
4 september 2024
Rubix drums are the most trustworthy…
Rubix drums are the most trustworthy and efficient comnapny in the uk. Best drums and mpst honest people out there!
2 september 2024
Great shop with great people and top quality gear
Great knowledgeable people who have the necessary patience and spend the time to truly understand their client's musical needs and are therefore able to offer great advice, together with top quality gear, which is often only stocked by them in the UK. Their main concern is that the customer goes away happy rather than having sold them something, which is a mark of great customer service. Highly recommended!
31 augusti 2024
Great freindly company to deal with
Great freindly company to deal with, Roy went above and beyond to get me set up with a kit on a budget.
Can't recomend them enough.
15 augusti 2024
Fantastic array of everything drums and…
Fantastic array of everything drums and drum related.....Great place with a really good choice of modern and vintage drums.
6 augusti 2024
Omdöme utan inbjudan
Fantastic drum shop
Every time I visit Rubix it feels good to be there. I really enjoy my visits there and all the things they have in-store are just fantastic drum gear. Can't wait for my next visit. Great staff there too.
17 augusti 2024
Amazing service and quality
Amazing service and quality. Needed some screws for my kit and the guys went over and above to help me.
So happy to find this place!!
8 augusti 2024
Well everything about the transaction…
Well everything about the transaction was flawless, but best of all the actual product itself(A leather bass drumbeater) sounded great!
15 augusti 2024
The best drum shop in the UK by far !
9 augusti 2024
Knowledgeable and helpful.
27 juli 2024
Helpful and friendly
They were helpful, friendly, pointing out to any recommendations for me. An overall good experience.
27 juli 2024
Fantastic shop
Fantastic shop! So much amazing and interesting gear, very well stocked and in touch with what drummers need for any genre. Also a workshop in the back for refurbs, repairs etc and for creating their own products which is really cool. Will be visiting regularly...
1 augusti 2024
Tovar mi neprišiel
2 augusti 2024
Svar från Rubix Drums
Dear Tony,
I'm Bence, the director, and we are baffled by your message. Your order was placed on Friday, 2nd August, and today is only the 5th of August, which means it has only been 1 working day. The item has been dispatched today from our warehouse, which was closed over the weekend. The item has to travel from the UK to Slovakia, which understandably takes some time.
We find it completely unreasonable and unfair to leave a 1-star review without reaching out to us first, especially after only 1 working day since the purchase. We would appreciate the opportunity to address any concerns before such ratings are given.
Best regards,
Bence
TRANSLATE:
Milý Tony,
Som Bence, riaditeľ a sme zmätení z vašej správy. Vaša objednávka bola odoslaná v piatok 2. augusta a dnes je len 5. augusta, čo znamená, že uplynul iba 1 pracovný deň. Tovar bol dnes odoslaný z nášho skladu, ktorý bol cez víkend zatvorený. Tovar musí cestovať z Veľkej Británie na Slovensko, čo pochopiteľne nejaký čas trvá.
Považujeme za úplne nerozumné a nespravodlivé zanechať 1-hviezdičkovú recenziu bez toho, aby ste nás najprv kontaktovali, najmä po 1 pracovnom dni od nákupu. Ocenili by sme príležitosť vyriešiť akékoľvek obavy pred udelením takýchto hodnotení.
S Pozdravom,
Bence
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