I received a very quick response to my enquiry & a quote almost straight away, based on a list of old furniture items I needed collecting from my elderly mother’s bungalow. I then supplied photos &... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The booking process was easy to complete online. The website was informative and straightforward to use. I’m not used to arranging to collect rubbish as it means assessing what you have to ensure you... Se mer
Terrible service with very terrible prices!!! They quote you a reasonable rate at first to tempt you to use their service!! Once you’re hooked, hold on to your money tightly or it will be gone ve... Se mer
Företaget har svarat
I made a very last minute booking to remove rubbish from our office; it was very heavy and they managed to do everything quickly and professionally. They were truly helpful and flexible. Iliya arrange... Se mer
Företagsinformation
Skrivet av företaget
RUBBISH COLLECTORS LTD is a waste broker and waste carrier with license number CBDU297615. We provide a rubbish clearance service in Greater London
Kontaktuppgifter
Unit 3 Highpoint Business Village, TN24 8DH, Ashford, Storbritannien
- 08009875988
- hello@legendremovals.co.uk
- rubbish-collectors.co.uk
4,2
Bra
357 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I got in touch with rubbish collectors…
I got in touch with rubbish collectors as I needed some furniture clearing ASAP. The service was amazing. Carl called me shortly after I had requested a quote and explained the service and what the process would be. Customer service was absolutely amazing. I would highly recommend Rubbish Collectors Ltd and would not hesitate to use them again in the future.
18 april 2024
Omdöme utan inbjudan
Svar från Rubbish Collectors Ltd
Well now, let us just say, we’re mighty grateful for your kind words and your trust in our service. It sounds like Carl and the team really stepped up to the plate, delivering exactly the kind of professionalism and efficiency we strive for every day.
You needed furniture cleared ASAP, and we’re glad we could meet the moment with speed, clarity, and a commitment to getting the job done right. That’s what we’re all about—service you can count on when it matters most.
Your recommendation is not just appreciated—it’s a beacon that reminds us why we do what we do. And knowing you’d choose us again? Well, that’s as good as a standing ovation.
Thank you, and rest assured, Rubbish Collectors Ltd will always be ready to serve you whenever the need arises.
With gratitude and commitment,
The Rubbish Collectors Ltd Team
I've used the company twice
I've used the company twice now and have found them to be very reliable. Communications were good and the guys who made the collection were very friendly and efficient.
19 mars 2024
Omdöme utan inbjudan
Great service
Great service. Very professional. Every thing happened to plan. I would recommend to others
23 mars 2024
Omdöme utan inbjudan
Do not use this service
Do not use this service! They quoted me £225 for house clearance which was a couple of bags of builders waste and on arrival charged me £50 extra as they needed to ‘pay for the dump’. Meaning that I paid £275 for a minor clearance. Terrible rude customer service.
9 december 2023
Omdöme utan inbjudan
Friendly and prompt
Friendly and prompt. Would give 5 stars but they are very pricey. Although they were great I’d probably wouldn’t use agin based on how expensive they are in comparison to other companies I have used.
24 oktober 2023
Omdöme utan inbjudan
Excellent and efficient service
I was very satisfied and impressed with the service I received from Rubbish Collectors Ltd, and also the very reasonable cost.
The two workmen who called provided a polite, speedy and efficient service.
I would certainly use this company again
26 oktober 2023
Omdöme utan inbjudan
The two guys that came to pick up the…
The two guys that came to pick up the items. They were friendly, hardworking and very professional. I have used this company many times and will continue to do so.
24 augusti 2023
Omdöme utan inbjudan
Great service!!
Great service and used twice during the period of our house move! Will use again and highly recommend
16 augusti 2023
Omdöme utan inbjudan
Charged me double original quote!
Booked for garden waste collection. Given quote for removal, then they came and tried to get me to pay double! Scam, DO NOT BOOK!
28 juli 2023
Omdöme utan inbjudan
AVOID SCAMMERS
AVOID SCAMMERS - Was quoted £225, ended up paying £445. Had no confirmation email they was turning up, although i was told i would receive one. Complete con. Book elsewhere.
15 juli 2023
Omdöme utan inbjudan
Great service
very responsive when inquiring. The team arrived within 4 hours of booking. Cleared everything and more. Cleaned up after they finished. Strongly recommended.
28 juni 2023
Omdöme utan inbjudan
BIG SCAM
BIG SCAM
Do not use them
You will end up paying double for what you were quoted. Kept chasing to get me booked and paid even in the evening.
After They cllected half of the rubbish, they asked for alot more money to collect the rest without a shame.
Would give 0 star if I could.
Avoid them.
Feel free to ask me any question
My review is honest.
3 juli 2023
Omdöme utan inbjudan
Svar från Rubbish Collectors Ltd
Dear Thi Vu,
We hope this message finds you well. We recently came across your online review regarding the rubbish clearance service we provided, and we would like to extend our sincerest apologies for any inconvenience caused. We understand your concerns and would like to address the situation.
When our crew arrived at your location, it became apparent that the volume of rubbish to be collected was significantly higher than what was originally quoted for and anticipated. We encountered approximately 50% more waste than initially estimated, which required additional resources, including extra trip, time, and disposal fees, to complete the collection.
We value your satisfaction and want to assure you that we are committed to delivering exceptional service. We apologize once again for any inconvenience caused and hope that you will give us an opportunity to make things right. We are available to discuss this matter further and find a mutually agreeable solution.
Please feel free to reach out to us directly, so that we can address any concerns you may have. Your feedback is important to us, and we appreciate your willingness to work with us to resolve this situation.
Thank you for your understanding and for bringing this matter to our attention. We look forward to the possibility of rectifying this situation and regaining your trust.
Yours sincerely,
Rubbish Collectors team
I just wanted to say a big thank you!
I just wanted to say a big thank you to you and the team for getting my waste collected and emptied so quickly.
The service was absolutely amazing, and I am very grateful that you managed to come in less that 6 hours of me booking the service.
20 juni 2023
Omdöme utan inbjudan
Good service from booking to the…
Good service from booking to the collection of the rubbish. The two men where very polite. I would recommend to others
6 juni 2023
Omdöme utan inbjudan
Fantastic service
Fantastic service. Arrived at the correct time and cleared all the rubbish quickly and efficiently. Would highly recommend
22 maj 2023
Omdöme utan inbjudan
Disappointing that they under-quote
Great communication and service but regardless of me providing photos, they underestimated the amount so quoted £775 but actual cost was £1240 (and they won’t leave until you pay!!)
19 april 2023
Omdöme utan inbjudan
highly recommended
I just had a small scale house clearance with this company and I was very impressed with their service: Same day pick up, prompt communication, efficient, professional and friendly staff. Highly recommended.
4 april 2023
Omdöme utan inbjudan
The clearance of garden rubbish…
The clearance of garden rubbish completed in a speedy, professional and friendly manner
31 mars 2023
Omdöme utan inbjudan
Restored faith in workers with pride
Amazing company. Efficient, kept to promised time even though I requested a tight deadline. Professional, polite and smiliey staff! Will definitely use again and absolutely 100% recommend them.
28 mars 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.