I reached out to support multiple times with a question when my item was held up in customs for a tariff. I never ended up receiving my watch. Shame on you. Never got a single response.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Update: Received the watch on 07/08. Nice piece, looks great on the orange strap. Extremely disappointing. Ordered & paid for piece mid June, not received as of 11/07. Can't get through to either... Se mer
My daughter is rowing the Atlantic as part of an all women crew after much research we chose the Atlantic Dive Watch with Orange NATO strap for her journey. We ordered online, no fuss, watch arrived n... Se mer
The watch is quite lovely and made with quality materials. That being said, a few details could be improved: The "automatic" and "1000ft - 300m" markings are far too small, making them almost unre... Se mer
Företagsinformation
Skrivet av företaget
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
Kontaktuppgifter
Belfast, Storbritannien
- help@rotatenorth.com
- rotatenorth.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 26 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great watch.
The watch is excellent quality (Arctic). Solid and comfortable. Well constructed. I love the natural rubber strap. Chunky as I like it.
It was sent quickly from Northern Ireland to England.
This is a good spec watch. It was also not expensive for a watch of this specification and being water resistant to 500m.
Easy to use website with plenty of email updates and free DHL delivery.
Recommended watch and brand. Have a look!
Great quality and aesthetic
A perfect starter for new watch enthusiasts wanting their first dive watch. Great quality and aesthetic.
My daughter is rowing the Atlantic as…
My daughter is rowing the Atlantic as part of an all women crew after much research we chose the Atlantic Dive Watch with Orange NATO strap for her journey. We ordered online, no fuss, watch arrived next day, looks incredible! Will update performance after the row.
Good communication and love the watch
Good communication and love the watch. Fast shipping also! Good company with great watches!!
excellent support
After my query was attended by Stephen, Co founder and head of support, I must say that I am absolutely pleasantly surprised in the excellent way my query was handled. I can recommend this company for it's beautiful watches, which look and feel great. And for they way you as a customer are taken seriously. I wish Stephen and his staff all the best.

Svar från Rotate North
Wrong band sent with watch
Watch is great, but the wrong band was sent. I ordered yellow and received black. Let's see how good the customer service is now

Svar från Rotate North
Sent me the wrong watch for a different…
Sent me the wrong watch for a different customer

Svar från Rotate North
Great products, great service.
Great products, amazing quality. There was a delivery issue & it was resolved like lightening. This is my second watch from ROTATE NORTH (different model) as I was so impressed by the first. Couldnt be happier.
100% impressed.
Fantastic watch. Great value. Thoroughly recommended.
Initially ordered a Turbulence watch. Great discounted price and looks great.
Unfortunately the watch arrived broken and I realised I needed the Arctic dive watch which is a much sturdier watch.
I returned the watch and after several emails finally had a reply( There was some staff illness and the company apologised).
The postage was refunded in full and as a gesture of good faith the company sent a Arctic to replace it at no further cost.
I already have an Arctic- which is EXCELLENT- but my partner 'borrowed' mine for an expedition and refused to hand it back to me!! It has been submerged in mud. Dropped. Knocked and has survived some quite extreme situations.
I now have the Arctic with the blue strap. I LOVE THESE WATCHES. They are tough as old boots. Keep great time and look brilliant. Yes they are very chunky-especially on a smaller wrist- but I like that look.
These are a TOP quality watch.
IMO they are better than many other 'Dive' style watches that cost considerably more. Plus they are a UK based company an as such deserve our support in these tough trading times.
Great watch, experience could be better
First things first: the watch is lovely. Really beautiful, exactly what I wanted. Great value, highly recommended.
That said, there was a mix up when ordering and it took almost two weeks to receive it. When it finally got here, I was surprised to notice there was no manual or any papers other than a printed invoice.
Not getting the discount to complete
No problem with the watch and the delivery. However I was entitled to a 10% discount to complete the transaction, which the System never allowed me to apply (because I made my mind up the day after, I guess). Not a major issue but I would not have minded getting it.
Great band and great watch!!!
Really pleased with the whole…site, price, and final watch!
Really pleased with the whole experience. Bought the Arctic on the Orange Band. Love it!
I ordered the Atlantic Dive watch which…
I ordered the Atlantic Dive watch which was delivered in less than a week to the USA. The watch is excellent quality and very handsome . The price point makes this watch and excellent value. I am so impressed with the watch, I am contemplating ordering another one.
Good quality replacement strap but…
Good quality replacement strap but expensive for what it is
Delighted with purchase
Delighted with purchase. Own far more expensive watches but this is just as good. Will definitely purchase again.
I am incredibly happy with my watch
I am incredibly happy with my watch.
I work as a wildlife cameraman,
filming in some incredibly harsh environments, ranging from tropical rainforests to the Arctic. As a result I require a solid watch I can depend on.
As I need something hard wearing and reliable for my work, I ordered the Arctic model. It feels solid and robust. It is slightly on the heavy side but that is fine, I’d rather have something solid and durable.
I ordered online on a Tuesday and the watch was with me the following day. Happy days!
Great quality and feel for the price
Great quality and feel for the price. if you want a great outdoor casual automatic watch, I cannot recommend Rotate North enough. I have already sent the link to a few of my buddies. this was a great cost effective addition to my tudor and omega.
Arctic
Rotate North’s customer service is unmatched and amazing. I am very impressed by the quality of the Arctic watch. I am more than happy with my purchase. Shipping to the US was lightning fast.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







