I reached out to support multiple times with a question when my item was held up in customs for a tariff. I never ended up receiving my watch. Shame on you. Never got a single response.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My daughter is rowing the Atlantic as part of an all women crew after much research we chose the Atlantic Dive Watch with Orange NATO strap for her journey. We ordered online, no fuss, watch arrived n... Se mer
The watch is quite lovely and made with quality materials. That being said, a few details could be improved: The "automatic" and "1000ft - 300m" markings are far too small, making them almost unre... Se mer
Extremely disappointing. Ordered & paid for piece mid June, not received as of 11/07. Can't get through to either phone number listed and the company has failed to reply to emails, Instagram contact... Se mer
Företagsinformation
Skrivet av företaget
Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.
Kontaktuppgifter
Belfast, Storbritannien
- help@rotatenorth.com
- rotatenorth.com
2,9
Medel
447 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 26 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Watch is nice but the watch can be improved.
Watch is nice. But the watch band is appealing but has an odor that is overpowering and lingers on your wrist.
22 januari 2024
A dive watch that I love
The purchase process was simple and fast.
The delivery was on time.
The watch (Actic Dive Watch) is as described and expected. It seems very well manufactured.
Hey Rotate North, keep making such nice watches!!
3 januari 2024
TOP QUALITY
The watch is top quality. I have no idea why I haven't come across this brand sooner. Very high spec for a great value. It looks and feels like it should be double or triple the price.
The strap is extremely good and has a lovely vanilla odour.
Highly recommend this brand...absolutely love it.
2 januari 2024
The watch is good, the service is not so good
The watch is good, the service is not so good. They sent me a watch with different strap to what I ordered, When I sent them a request about it, never got any answer.
They claim they can provide follow-up service, I wonder if it really so.
3.5 stars then
28 november 2023
A quick and reliable delivery on a high…
A quick and reliable delivery on a high quality watch. We were really happy with the experience
10 december 2023
Great watch and good Service.
3 december 2023
Watch arrived with problems
Unfortunately, I bought the watch, received everything correctly and the watch is beautiful. However, the product lasted a few hours and stopped working.
I've just informed you by e-mail that I'm sending it back with the maximum care and I'm sure the problem will be solved.
26 november 2023
Svar från Rotate North
Hi Carlos,
Sorry to hear you're having a problem with the watch so soon after receiving it.
We've sent you a separate email with details of how to return it for a repair or replacement.
Best regards,
Customer Support @ Rotate North
Fast and efficient!
25 november 2023
I love the watch -- the Atlantic
I love the watch -- the Atlantic! It makes me smile when I see it on my wrist. It has worked flawlessly the week that I have had it, and I am excited for it to be my everyday watch for the indefinite future. I am particularly excited with it's robust qualities since I often engage in various outdoor activities and adventures that can be harsh on gear. The luminosity has been excellent--very easy to read at night, which I appreciate since I often find myself in low light settings. The delivery was flawless as well, arriving exactly when it said it would. So far I have been very pleased with the product and the overall experience. I would highly recommend!
24 november 2023
I wanted to add to an earlier comment…
I wanted to add to an earlier comment (first impressions) that in the ten days that I've had the Tempest it has hardly lost/gained any time! I don't know if this is the norm, I don't know if it will change over the next few weeks or months but so far each time I compare the time on the dial it is spot on with my iPhone. Very impressive! I hope the very best for this company, it's a very competitive market but with quality like this it won't be long before they make a name for themselves that surpasses other micro brands.
22 november 2023
Great watches
Great watches. Never had had such a good quality watch for so long still looking as new. Now I upgraded it with a new band (bracelet). I bought a color matching my race paddleboard. Happy ... All purchases at Rotate North worked fine, quick and clear!
I don't say this too often, but I recommend Rotate North! Looking forward for another Rotate Nort watch ...
20 november 2023
Great service and superb watches and…
Great service and superb watches and watch band I have bought two watches and two watch bands . Solid watches high quality.
30 oktober 2023
my rotate north uno strap was never in…the water or outdoor hevy use but broke after 2 years!
my rotate north uno strap was never in the water.....just lasted 2 years, this is already very sad...no warranty from your side.
so after a dissapointed time i took myself together and gave your company a second chance...ordered a new strap. the strap came in shiny cheap metal loo with a logo what is inidentifical....! i pay too much with the border extra for switzerland....the package was not really possible to open properly and ther e came out a lot of dust....then i cut with a sicor and cutte a piece of the strap!!!!
5 september 2023
Svar från Rotate North
Hi Cornelius,
Sorry to hear you had an issue with the strap. We offer a 2 year mechanical warranty on all watches, but as straps are more subject to wear and tear, or accidental damage, we are unable to offer the same.
The envelope you received your replacement strap in is made from recycled paper, so if you cut into the padding, the paper dust will come out, as has happened in your case.
On your point about cutting a piece of the the strap while opening it, sorry to hear that - please send an email to help@rotatenorth.com and, as a gesture of goodwill, we'll send you a discount code for a replacement.
Best regards,
Customer Support @ Rotate North
Very happy with quality of product and…
Very happy with quality of product and company communication. Purchased my watch through the website with a first time customer discount. After a nudge to customer services it was securely despatched and arrived the following week.
13 oktober 2023
Great quality watch
I am very happy with my Rotate North Atlantic I bought in October 2020. However, I must say that the NATO Watch Strap gets broken too easily taking into account its good quality and quite high price. So I have already replaced it twice since then.
13 oktober 2023
Detta är Trustpilot
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