Rotate North Omdömen 

447
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I reached out to support multiple times with a question when my item was held up in customs for a tariff. I never ended up receiving my watch. Shame on you. Never got a single response.

Betygsatt 5 av 5 stjärnor

My daughter is rowing the Atlantic as part of an all women crew after much research we chose the Atlantic Dive Watch with Orange NATO strap for her journey. We ordered online, no fuss, watch arrived n... Se mer

Betygsatt 4 av 5 stjärnor

The watch is quite lovely and made with quality materials. That being said, a few details could be improved: The "automatic" and "1000ft - 300m" markings are far too small, making them almost unre... Se mer

Betygsatt 1 av 5 stjärnor

Extremely disappointing. Ordered & paid for piece mid June, not received as of 11/07. Can't get through to either phone number listed and the company has failed to reply to emails, Instagram contact... Se mer

Företagsinformation

  1. Klockbutik
  2. Online-marknadsplats

Skrivet av företaget

Rotate North is more than a watch company. We searched the earth for great performance products - beautifully designed and built to last - with exceptional environmental credentials. With not a lot to show for our efforts, we made a commitment… to create a range of design-led essentials that we couldn’t find elsewhere. At Rotate North, we will always make the highest quality utility products, imbued with minimal aesthetics and crafted from the most sustainable materials and processes possible.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

447 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 30 % av sina negativa omdömen

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2,9

Alla omdömen

(447)

17 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

The support is horrible

The support is horrible! Called them 4 times to sent me a return label but nothing. They tell always the same story but nothing happens. quality is also very very low..

2 februari 2025
Logotyp för Rotate North

Svar från Rotate North

Georgios,

We have no record of you contacting our customer support centre, or requesting a returns label. We do not offer free returns - our website makes this clear.

We also completely disagree with your comment about the quality of our watches being low - read some the reviews on this site and you'll see that's simply not true.

If you have a genuine concern, please email us and we'll investigate and respond.

Regards,
Tom
Head of Customer Support
Rotate North

Betygsatt 5 av 5 stjärnor

Rotate North - great watches

Rotate North is an excellent watch company. I have two of their watches and both are brilliant. I recently bought the Tempest Quartz and delivered very quickly is great shape.

2 februari 2025
Betygsatt 5 av 5 stjärnor

Lovely watch

The watch arrived within the timescales described. Feels very nice on the wrist. No need to contact teh company, but the 60% discount made this watch outstanding valued.

18 januari 2025
Betygsatt 5 av 5 stjärnor

Detailed Review

Watch is well made very strong case great bezel action I put it on my timegrapher and it was +8 sec per day which for an NH35 movement is very good, it has Great amplitude over 300 and 0.5 beat error very respectable. Also the rubber nato which I have several is the best nato in the business it is made in italy. I only have one suggestion that would make the watch better the crystal needs AR coating. All in all can't beat it for the money. Design is also cool.

14 januari 2025
Betygsatt 3 av 5 stjärnor

I eagerly await the delivery of the…

I eagerly await the delivery of the watch I ordered January 20, 2025. Despite being informed that it was dispatched on January 22, 2025, I have yet to receive the item. I have confirmed with DHL that they have not yet received the package to ship. Notably, Rotate North boasts a 1-2 day delivery guarantee.

26 januari 2025
Omdöme utan inbjudan
Logotyp för Rotate North

Svar från Rotate North

Hey Connor,
We've sent you an email separately to explain that your shipment has been delayed slightly due to a bad storm passing through here last week. Sorry about that.
It's packed and ready to go, and will be shipped to you via DHL tomorrow (Monday 27th).
Best regards,
Support @ Rotate North

Betygsatt 5 av 5 stjärnor

Rotate North Arctic represents superb value.

Just taken delivery of my Rotate North Arctic watch. I collect Dive watches from "boutique" (small volume specialist,) manufacturers, and have watches ranging from £120 to £3000. The Rotate North Arctic, with its 500m depth rating, heavy construction, and excellent fit and finish, is a match for any of them. The SII NH35 may be a mass-produced movement, unlike my Swiss watches, but it's a good one - and at this price point represents top quality, rather than some of the more suspect Chinese movements. The rubber strap supplied is good quality too, and excellent for diving - but I think it wears nicely on my favourite "shark mesh" bracelet, too!
All-in-all, the Rotate North Arctic is a great watch - and represents superb value.

21 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Rotated

Got the watch on time, would not stay wound. Repeatedly stopped, wrote rotate north within 24 hours of receipt about the issue, crickets (no response). Said to myself they must be busy with the sale, tried back…nothing. Eventually heard back after a review here and they offered to make it right.

2 januari 2025
Logotyp för Rotate North

Svar från Rotate North

Hey Nick,
Sorry to hear you've had an issue with your watch so soon after arrival. We've been slammed with our sale the last week or so and are behind on emails - so apologies about the time it's taken us to get back to you.
Your watch is covered by a 2-year warranty, so we've sent you an email separately to explain your options (repair, replace or refund).
Best regards,
Customer Support @ Rotate North

Betygsatt 2 av 5 stjärnor

**Disappointed with the Rotate North Tempest Watch**

I had high hopes for the Rotate North Tempest Watch, but unfortunately, it fell short in several areas. Firstly, the retail price is quite steep for what you get. The lume is minimal and weak, making it difficult to read the time in low-light conditions. Additionally, the materials used are of average quality. The aluminum bezel, instead of a more durable ceramic one, and the mere lume pip are disappointing choices. The bezel also does not line up with the hour markers. It's off by a click or so. Lastly, the movement had a beat error above 0.5, which is unacceptable for a watch at this price point. I bought it during the Black Friday sale, so it cost less, but there are AliExpress watches that are similar in style and better in terms of quality and materials. Overall, I expected much more for the cost.

31 december 2024
Logotyp för Rotate North

Svar från Rotate North

Hi Ken,
Thanks for the feedback, albeit disappointing. We've had loads of positive feedback about the Tempest (both automatic and quartz models) over the years, but I guess everyone is different.
The Seiko NH35a (the heart beat of your watch) is a pretty robust movement and well regarded industry wide. The materials we use for the price point we operate at are far from average. If there's a fault in the bezel alignment, we'd be happy to take a look at that and either repair or replace it in line with our 2-year warranty.
I guess what I'm saying is that if you can find a watch like ours on AliExpress for what you paid for it (a significant discount to RRP), then I guess you should definitely buy one and tell all your friends.
Best regards,
Customer Support @ Rotate North

Betygsatt 5 av 5 stjärnor

Beautiful and well built watch

I bought the Arctic 500m Dive Watch on the company's website. I order it on a Saturday and the watch was delivered to the USA on the Wednesday morning. The watch is very well made, solid and looks really nice. I like how it wears and the strap is comfortable. I am very pleased with the purchase and recommend this watch.

15 januari 2025
Omdöme utan inbjudan

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