Self tan nozzle was faulty, sent them a video and a replacement was sent out and received within a couple of days. I have used dawsey tanning for a few years and love it. Would definitely use again cu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am a loyal customer and tend to buy 2-3 bottles at a time which last me well. The product itself is fab but the customer service and return policy is terrible. I still had a brand new bottle from my... Se mer
I had a problem with the spray self tan nozzle . Messaged them the same day and they were very prompt on replying to me . Sent evidence and replacement it’s on its way . Charley and Jodie thank you fo... Se mer
I ordered at 2.30 on Saturday and it arrived this morning Monday. Absolutely incredible delivery time, other online retailers could learn a thing or 2! Yes delivery is almost €7 but I would pay it eve... Se mer
Företaget har svarat
Företagsinformation
Om Rose & Caramel
Skrivet av företaget
At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.
We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.
Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.
You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.
We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.
Kontaktuppgifter
Unit 52 Halliwell Business Park, Rossini Street, BL1 8DL, Bolton, Storbritannien
- customercare@roseandcaramel.co.uk
- roseandcaramel.co.uk
3,9
Bra
448 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The best tan remover
The best tan remover, takes tan off so quickly without being too harsh on the skin. Wouldn’t go anywhere else.
22 januari 2024
Omdöme utan inbjudan
Amazing product, amazing customer service. 5 STARS ALL ROUND
Amazing customer service. First time using this product and I LOVE IT. Couldn’t recommend this company more.
22 januari 2024
Omdöme utan inbjudan
My holy grail product!
This is a product that EVERYONE needs in their tanning routine. It really is that amazing! I have tried so many removers over the years and none have ever worked but this tan remover is a game changer. Literally does what it says, removes your tan in 60 seconds and my skin always feels so soft after, it never irritates my sensitive skin!
22 januari 2024
Omdöme utan inbjudan
Wow absolute game changer!
Wow this product is a game changer! Gets rid of every last bit of tan & super quick too. I couldn’t do my fake tan routine without it.
21 januari 2024
Omdöme utan inbjudan
Finally a tan remover that works!
Tried lots of tan removers and after trying this would definitely never switch to anything else. Works like magic and so quick and easy to get old tan off, nobody likes spending ages trying to scrub old tan off but this literally works in a minute. Made my tanning routine so much easier and smells so good too.
21 januari 2024
Omdöme utan inbjudan
The best & quickest tan remover EVER
Absolutely swear by this remover!! I was influenced by TikTok, and I can honestly say my tanning routine has never been this good!! honestly just melts away my old fake tan instantly. I struggle with sensitive skin but this remover leaves it feeling soft and I don’t experience any irritation.
21 januari 2024
Omdöme utan inbjudan
Best product evurrrrrrr!!!
18 januari 2024
Omdöme utan inbjudan
I don’t know where I would be now…
I don’t know where I would be now without this product!! Honestly the best remover it works so effortlessly and it is true when it says 60 seconds. Not only does it work a dream it smells amazing and leaves your skin so soft. Highly recommend!!!
19 januari 2024
Omdöme utan inbjudan
The best tan remover
The best tan remover! Could not be without it now! I use it once a week to scrub all my tan off! Preps the skin ready to tan again! Super quick, easy and satisfying!
19 januari 2024
Omdöme utan inbjudan
The ULTIMATE best product
I literally cannot describe how wonderful this Tan Remover is.
Smells lovely, skin feels so silky and removes so quick.
This is literally the best Product to have if you’re faking it…. ⭐️ Superb 👌🏽
19 januari 2024
Omdöme utan inbjudan
Rose and Caramel Tan Remover
Bought the tan remover on the recommendation of a friend and I am obsessed! The perfect first step in your fake tan routine, makes your skin so soft and my tan came out perfectly. 10000% recommend!
19 januari 2024
Omdöme utan inbjudan
Purity Excel is a game changer
Purity Excel is a game changer, it removed my tan within 60 seconds with ease! No more hard scrubbing 🙌🏻
19 januari 2024
Omdöme utan inbjudan
THE BEST TAN REMOVER EVER
WOW! The best fake tan remover i have ever ever used! It literally melts off your tan instantly. I would recommend to anyone! It’s like magic🤩
19 januari 2024
Omdöme utan inbjudan
Amazing tan remover
Amazing tan remover, works really well. Really quick and easy to use. The best around ⭐️⭐️⭐️⭐️⭐️
6 januari 2024
Omdöme utan inbjudan
BEST PRODUCT EVER!!!
This is possibly one of the best products I have EVER EVER used. Of course anyone would be sceptical of a tan remover that states takes ‘60 seconds to remover’ however I am honestly gobsmacked it literally does exactly as it says!!! I’ve never had anything take off my stubborn tan before. This is honestly a life savour of a product and I’m obsessed! The smell is lush which makes it 10 times better. As someone that suffers with sensitive skin I’ve had absolutely no issues whatsoever and it’s so kind & gentle to use on my skin.
Love love love! I 100% recommend!
1 januari 2024
Omdöme utan inbjudan
Tanning Remover 😍
I am in love with this tan remover, it makes removing tan and putting new tan on so much easier. didnt believe the videos until i tried it myself and now wouldnt have my tanning routine without it !!
19 januari 2024
Omdöme utan inbjudan
I am so pleased with this scrub… My…
I am so pleased with this scrub… My skin feels amazing so fresh… Ready for another tan …. ❤️❤️❤️💕
19 januari 2024
Omdöme utan inbjudan
The BEST tan remover!
The BEST tan remover!
Absolutely amazing product, been using it for years. So gentle on my skin and gets every bit of tan off.
18 januari 2024
Omdöme utan inbjudan
Best product out there
Best product out there. When I have used other tan removers it has left my skin feeling dry but since using rose and caramel my skin has felt silky smooth. Would definitely recommend.
19 januari 2024
Omdöme utan inbjudan
By far the best tan remover i’ve…
By far the best tan remover i’ve used!!! Forever a loyal customer because of this product, removes me tan so easily and so quick… no more red raw skin!!
19 januari 2024
Omdöme utan inbjudan
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