RonsElectronics Omdömen 

Ordered a mini instant Fuji camera cheaper than rivals and arrived as Starr. Excellent service.

Prompt delivery and most competitve price

Fast delivery, great price

Had some reservations after reading reviews but was pleasantly surprised. Although the delivery tracking was non existant the item arrived within a few working days of my order at a cheaper price than any other retailer I checked.

It seems this company poses as a third party enterprise, taking orders for other retailers as my package arrived from SCAN with a SCAN receipt, I have a feeling this is why the delivery info is lacking.

Ordered items, received an email stating that the order is on the way and then nothing, no tracking information has been provided. The delivery estimate window has passed, I've emailed the company three times and haven't had a response. They claim to respond to emails within 24-48hrs but this doesn't seem to be true.

Now I need to contact my bank and trading standards.

Buy elsewhere, the extra money is worth it, you'll save a lot of hassle.

Sceptical at first because of lowest prices around, put my mind at easy 2days later when my new genuine sealed CPU arrived well packed.

Ron's electronics is now my go to pc parts supplier.

Thanks for the great service and see you soon Ron and the team. A**

Absolutely shambolic customer service.. I had placed an order on the Saturday and it didn't get processed till the following Tuesday. I then get an email saying it has been despatched and to "Track my parcel" to which the link just sent me to my order details on the website where there was no way to track anything so I emailed looking for tracking details (tracking no. And courier) and no one replied to me at all till the delivery was being attempted by DPD and they actually sent me a text before I got a reply from the company.. Then later that day I get rang by the DPD driver as they haven't even put an address on the posting!! Just my name, town and postcode! You were the cheapest provider for this monitor for a bloody reason.. avoid this company!

The worst service I have ever received purchasing online.
No dispatch message, no tracking, no communication at all - just took my money and the item never arrived.
Five emails sent, only received a reply to the first which said my item would be delivered by DPD on 25th August. It wasn't, and no reply to my other messages asking (politely) where the item was.
It's now over two weeks late and still no reply from ronselectronics and no idea if the item has even been dispatched. For expensive computing items this is a very shoddy service, and I'm surprised they get away with it. The same item I bought is now cheaper on Amazon, and I wish I'd waited and bought from them instead for the reliability and peace of mind. It has been such a stressful experience dealing with ronselectronics, I really can not recommend them to anyone wanting a safe, stress-free purchase. As for the cheap prices and bargains, well they aren't such a bargain if our purchases never arrive! As others have said, 'if it seems too good to be true, it probably is'. Requested a cancellation and taking it up with my bank for a refund.
EDITED TO ADD - *Twice* Ronselectronics has tried to get my review taken down. Check out Ron's history of getting negative reviews removed from Trust Pilot - they are very good at it.
RonsElectronics flagged 54 of their negative reviews a total of 54 times.
31 Negative reviews removed from Trust Pilot.
Anyone who doesn't resond when messaged that "RonsElectronics needs more info" has their negative review taken down by Trust Pilot.
BEWARE!

Not the fastest to reply to messages but I received the product and it is very well packaged and was on the correct delivery date.

Ordered a processor and memory from this company and they sent both out via Amazon delivery. Amazon are insisting on a one time code to enable delivery but I’ve never received this. Tracking provided by Ron’s hasn’t been updated to even show it’s out for delivery and I’ve had no reply from Ron’s customer service. Amazon have now tried to deliver twice, so if I don’t have the code tomorrow delivery will automatically get sent back 🤬

UPDATE 04/0102022
So Ron’s Electronics have now asked for more information about this review through Trust Pilot but still haven’t bothered to reply to my email of Friday 02/09/2022 about the delivery issue. Are they more concerned about their reputation than providing good customer service?

Found the whole on line experience very smooth. Considering my order was placed prior to a Bank Holiday the delivery was speedy and the 8TB HD I purchased was competitively priced.I would definately seek out RonsElectrics for future purchases!

I was looking for a new HDD and i found RonsElectronics selling good brands of HDD for a good price. I ordered two 8TB HDD and they arrived after 4 days ,I Benchmarked them on my computer and the performance is good for a HDD,everything is working well the health for the drives are 100% .
Thanks

STEER WELL CLEAR!!!

Placed an order for x2 40" monitors, which were showing in stock on their website. Used credit card, money was taken. Received email 4 days later saying the order is on the way. No goods received after another 4 days, emailed them to chase. Got an auto response from Zendesk but nothing further after another 3 days so emailed again asking for the order to be cancelled and a refund be issued. Stated that I would be taking it up with card provider if I didn't get a response with 24 hours. Got an email from Liam the next day saying he would look into it and get back to me shortly. Heard nothing more after 7 days so emailed them yet again asking for a refund and threatened to report them to trading standards as well as starting a charge back with credit card provider. Received a refund notification email 2 days later which has now showed up on my credit card.

After reading similar Trustpilot reviews it appears mine is a familiar story. My advice would be to steer well clear!!

Very smooth good price & shipping within
2 days. A1

Delivered on time and expectations

I bought several parts for my computer, the prices are good and the shipping is very fast. It is a 100% trustworthy store.

Purchased a WD 4TB my passport external hard drive on the 18/08/2022, item arrived on the 20/08/2022 via Amazon, Ronselectronics sent me a customer return item, the original seal on box was broken and sellotaped , the hard drive was in bubble wrap, the transparent case which was to protect the hard drive was shattered and the hard drive has a dent and crack on the bottom corner.

Emailed the above matter with photo evidences and a new hard drive was sent out and received on the 25/08/2022 BUT received a 2TB instead of 4TB.

Emailed photo proof to Ronselectronics to NO reply. This company DO NOT have a business telephone line nor have a customer service email just a sales address?

VERY DISAPPOINTED CUSTOMER and out of pocket !!!!!

Excellent custermer service also very good on pricing comparable to other electrical or main stream shopping websites would definitely use again