RonsElectronics Omdömen 

I have placed an order on 7th of sept. Express shipping between 8 and 12 sept was stated.

Have received nothing, have e-mailed numerous times with initially an automated response received stating they will het back to me within 24 -48 hrs- no response from ronselectronics in any timeframe and now need a refund asap to purchase elseware but getting no communications from company. This is a present and needs to be on a plane in 3 days!

Horrible experience that will now cost me £200 to ship even If i buy elseware once refunded!!!

Order itself was fine, but they did not provide an invoice and having requested one via their help form on the website and via email, I have not heard anything since. Even though their support email system said they would respond within 24hrs, it has been well over 8 days ago.

They don't have a phone number to contact so cannot follow up with anything other than email or the web form, both of which just come back with an automated response that they will come to you within 24hrs.

We recently made a purchase of a printer using RonsElectronics and have received the worst of customers experience ever.

When the printer arrived we found out it wasn’t up to our standard as it was very slow when scanning.

Therefore, we made an request to refund the printer, there was a link on their website for a form to fill for the refund, but I have received no reply or whatsoever after weeks of waiting.

We also tried to contact them via given email but the email was rejected. The mobile number provided for the courier service is also an unregistered number.

This all made us think the Company is trying their best to avoid customers returning the products even though there are faults or didn’t meet expectation.

We strongly advise people not to use this website to purchase anything on the website, otherwise do not expect you can reach to the company if you have any concerns

My brother birthday is next week and i wanted to surprise him with a new gaming mouse so i was searching the web to buy one and i found Ronseletronics ,Having decent prices and many selections has helped me decide which is the best mouse to get.
thanks Ronselectronics

Ordered a few items and seemed ok initially, all arrived in a timely fashion. I decided I didn’t need one of the items and emailed them to arrange a return, they responded quickly with a label.

That was a month ago and I have received no refund or contact since. I’ve emailed them around 20 times with no response and they have no other means of contact, it feels like shouting into the abyss. They now have the product back and my money, tantamount to theft.

Based on my personal experience, if you are on a tight budget and thinking of purchasing some bargain PC hardware, definitely AVOID ronselectronics.co.uk

My order was placed on the 28th July 2022 (Core i3 12100f CPU/Gigabyte Gaming X DDR4 Motherboard) and I was expecting delivery on the 1st of August 2022. The status in my online account showed as "unfulfilled", no dispatch emails came, and by a week later nothing had arrived in the post?

The only way to contact them is via a zendesk email system. Four days after I sent a message, I got a reply from somebody called Liam, who couldn't understand why my order didn't ship and he would get back to me. Another four days later I hadn't heard anything back from Liam, so I sent another email asking him to cancel my order, as I had been waiting for over two weeks and wanted to get my new PC built. I ordered the same identical parts from another unknown low-cost vendor which thankfully arrived promptly.

Liam stated my refund was being processed on the 16th of August 2022, but 39 working days later I've had no refund and no further replies from this vendor. My bank's chargeback/fraud team are currently working on returning my funds.

[edit: 27th Sept 2022] 62 regular days (or 43 business days) after my initial failed order, the bank finally returned my funds!

The fact that I had to involve my bank to get a refund speaks volumes.

Its cheaper than other stores and with free shipping i would recommend this store for everyone who wants to buy high end products for a decent price also the support is very helpful and has IT knowledge for helping you decide which is the best product for you.

I ordered a camera over a week ago now, it has still not arrived which I can accept isn't overly a long wait. However I have no dispatch information, no one replies to any emails and after reading these recent reviews I'm not convinced the order is going to arrive at all. Delivery said "express." Not good customer service at all.

I ordered an InstaX mini 11 and I’m more than happy with the time frame my product was sent out and the quality, will order again sometime soon!

Bought a camera cheapest price on the net quick delivery and perfect item , would buy from again

Wrong colour camera send and have to push the button really hard for shutter to open, doesn’t seem like a new product

Placed an order and payment was taken on 16 Aug Since payment has been taken no good have been received and no contact has been achieved despite daily emails and chat!
Please do not disregard this review and read all the other true reviews. This company only challenge reviews in order to continue taking peoples money.
I cannot believe the 5 star reviews are actually True, we have had to validate this review with evidence - have they been checked?

First of all, the items I ordered - all hardware for a new PC build - arrived a few days later than they should have. But the real issue was when I completed the build and it failed to post to the monitor. I reached out to a number of parties, including the manufacturers of the motherboard and RAM, as well as Ron's Electronics. Everyone was very helpful except for Ron's Electronics, who completely failed to respond to any of the three emails I sent to them. Ultimately, I managed to get the new PC working, but this is no thanks to Ron's Electronics. Their prices are very good, but their customer service is not.

Very reliable seller, product as expected, speedy delivery. Highly recommended.

Product hasn’t arrived over a week past expected delivery. Absolutely no tracking info and no reply from customer service and no refund so far. Absolutely rubbish do not use this website.

quick easy service

very quick delivery on an i9 12900k. brand new sealed, works perfectly. at the time of purchase it was about £85 cheaper than amazon as well as everyone else. will always check them out again to see how their prices compared when i next need something.

Update:
My original rating still stands for that order. However I've since attempted to buy a gpu from them that seemed to be in stock. The problem was they couldn't accept payment from the same card I had used before. So I had to shop else where.

THIS COMPANY HAS KEPT MY MONEY WITHOUT SHIPPING MY ORDER!!! In June I ordered a new NVIDIA 3080 GPU to replace a 2080TI with a failing coolant pump. The timing wasn't the greatest as the price crashes were only starting, but I needed the replacement. Rons sent me the wrong GPU, not only did they send a 10GB version instead of the 12GB I ordered, but it was a completely different brand. Communication with customer service started out good, with regular updates. However, they would not send the replacement GPU until receiving the original... this meant a 3-4 week delay because of a planned holiday. After we returned, I shipped back the original GPU... but the post office returned it to sender. I had to ship it again and I notified customer service. This is where it started to go bad... I received no updates from customer service, despite 4 attempts during the ENTIRE MONTH OF AUGUST. I have now paid 800 for a GPU (which incidentally is now worth about 200-300 less than the day I bought it)... not to mention the fact that it's not in my possession nor have I ever used it! I could not even tell you where it is right now... I guess I just gave Ron an interest free loan?!?? I have tried emails, website contact forms, and now TrustPilot... everything short of picking up the phone and am getting NO UPDATES.

I had seen some bad reviews and was really worried I had been scammed but actually received the processor I had ordered for an excellent price. The delivery tracking was pretty poor but it arrived fairly quickly in yards of bubble wrap!

Best price and free delivery!