Belkin Omdömen 

I bought one of these two weeks ago. Applied it and it failed. After contacting support via email and YouTube and providing proof of purchase twice, I receive no replacement. This morning I receive another enrol asking for proof of purchase again.

I have since received a refund from Apple and will never touch another Belkin product after this. The customer service is horrendous and their product is terrible.

I’ve since bought and applied a different brand and it’s perfect.

Has to be one of the worst customer services that I’ve ever received in my life to know that you pay money for the screen screen protector that you cannot even order is continuously out of stock is mind blowing to me .

You cannot request anything because the chat feature doesn’t work so why offer it if it doesn’t work I’ve been waiting for a screen privacy screen protector for weeks to then call for them to tell me that I will be waiting weeks. I would definitely not recommend to anybody it a hassle is meant to be easy. It’s not easy. Everything is a big fath

Warning - Don't buy into lifetime phone screen replacement - it does not exist!!!

I bought via an Apple Store the iPhone screen protector replacement service. I have tried to request a replacement direct online with the company (as that is what have to do) and by phone. They don't reply and can't contact them directly as they don't answer.

There is no easy way to contact Belkin, they don't answer their phone and an email reply stated they are out of stock and will be in touch which is very doubtful.

Extremely poor service.

Paid £35 for a screen protector with life time guarantee only had it 3 months and totally broke all over tried to replace it using Belkin website couldn’t even find my phone model so have been to apple shop in eldon sq Newcastle today to make a complaint about the product and asked for a refund which they refused I mentioned about the terrible reviews about the screen cover their response was that they have never had anyone complain at all, I told them I couldn’t log in to belkin website so shop assistant did do it for me I have a iPhone 15 pro max phone but cover replacement comes under an iPhone 14 ( how am I supposed to know that ) got new one ordered only to find £10 shipping costs which was not explained at all when I bought the screen cover in first place. This product isn’t worth the money or the hassle and like everyone else I’m shocked that apple sell it I def would not recommend anyone to buy a screen protector from this company

I purchased the Belkin screen protector from the Apple Store on 29 December 2024 for £34.95. At the time of purchase, I was advised that the product came with a warranty.

Today, 21 September 2026, I contacted Belkin because the screen protector is lifting from the edges. Your customer service advisor confirmed that I am eligible for a replacement under the warranty.

I was therefore surprised to be told that I must pay £9.99 for shipping.

I have checked Belkin's current warranty information, which states that lifting or bubbling that develops over time within the warranty period can be covered as a manufacturing defect, and that approved warranty claims qualify for a free replacement including free shipping.

Please could you confirm whether my replacement is being processed as a genuine warranty claim or as a wear-and-tear replacement? If this is a warranty claim, please explain why I am being charged £9.99 for shipping when Belkin's published terms state that shipping is free for warranty claims.

I would also appreciate clarification as to why a £9.99 shipping charge is being applied to a small screen protector when the product itself is being replaced under warranty.

As I purchased the product for £34.95 from the Apple Store based on the understanding that it was covered by a warranty, I would be grateful if you could arrange the replacement without the £9.99 charge.

I can’t review them on their website because the link doesn’t work. Apple told me to go through them to have a free warranty few years ago it was working fine. Now you need to pay regardless and can’t contact them and Apple don’t put it!

I bought a Belkin BoostCharge Pro power bank whilst on holiday in The Netherlands, and after only two months it completely failed to charge. I wrote to Belkin customer support, and they kept requesting photos showing the product damage (how do you show something not charging?) and of the serial number (which was not printed on the device as evidenced by repeated photos). They eventually just stopped replying to me, so I guess I'm out £49. I had thought Belkin was a trustworthy brand, but apparently that's no longer the case.

Belkin’s “lifetime replacement” service has been a very disappointing experience. I have already replaced my screen protector four times without paying a delivery fee, but I am now being asked to pay £10 for delivery. This charge was not clearly explained when I purchased the product, so I feel misled by the promise of a “free” replacement.

Trying to contact Belkin has also been extremely frustrating. I cannot access the live chat, and I waited almost an hour for telephone support without anyone answering.

Belkin should clearly explain all costs associated with its lifetime replacement service instead of introducing unexpected charges. I hope they resolve this issue fairly, but based on my experience, I would not recommend buying Belkin products.

I paid for a screen protector warranty a year ago through apple. I now need a replacement and they say I am not eligible for one? Tried to get in touch and live chat is unresponsive. Scam. Shame on apple for promoting this rubbish

Oh no. This doesn’t bode well reading the reviews. I came on here hoping I was an anomaly. I bought a Belkin screen protector through the Apple Store with my new iPhone. The QR code link didn’t work so I called the support line for a replacement screen. I was on the phone 52 minutes in total, waiting and then speaking with a Belkin colleague. They were helpful and considerate which I appreciated (hence 2 stars and not one). They couldn’t resolve my query and promised to email me back. Still haven’t received an email follow up, after chasing 3-times. I’m disappointed that Apple has partnered with such a poor provider and shocked at just how poor Belkin are. Definitely wouldn’t ever purchase from them again but looking at all the poor reviews and no response from them I’m not sure they care.

Worst customer service I’ve experienced.
Such as shame as the products have always been great quality.
If you buy, go through Argos, Amazon etc. Never directly through the company. I cannot believe the appalling system they have in place for refunded items.
I waited all day to speak to an advisor on the chat to register a return which in this day and age I’ve never come across before. Sent it off and had not message to say the refund is being processed. Everytime I emailed customer service the same response is received asking for postage tracking, even when I got a response from a person stating the refund is being processed (takes up
To 30 days) each time I ask where is it I get asked for tracking and no one reads the email thread. Apparently it’s now been escalated to refunds department despite saying refund processed over 30 days ago and item was returned in June!
No item, no refund, no common sense and just outrightly disrespectful.
Never again.
Still waiting on refund to PayPal credit.

I can’t believe I bought this product - the company is so awful and not once have I been able to get through to their customer service in the past six months, they stopped abiding by their own warranty and started charging £10 for shipping of the screen protectors if you want one! I ordered one and paid the money and turns out it was the wrong product, and then I tried to use their replacement service or whatever and it’s got the wrong product on it so I can’t use their service and I can’t use their live chat or get them on the phone so basically I can’t do anything with them - scam company please avoid!

One of the biggest scammer companies going. They know what they’re doing to consumers.

Shocking quality for the price you pay. The screen guard crumbled at any little bump. I’ve had better quality from Amazon for £10. No support through customer service when I eventually got hold of them and was told a free replacement will be sent - which never was. Avoid!

The first and last time when I bought THIS WARRANTY.
First of all, I purchased the protection plan in the Apple Store. I was told that the screen protector replacement was completely free, and I paid £35 for the plan.

When the time finally came to replace the screen protector, that’s when all the problems started.

I went to the Apple Store and was told that everything had to be done through the website. Fine. While the screen protector itself is supposedly “free”, delivery costs is almost £10. This was never clearly explained when I purchased the plan. The main priority seemed to be selling the protection plan.

Then, when I received the replacement screen protector and went back to the Apple Store, I was told: “No, this isn’t the type we install. You have to install it yourself.”

Seriously? I paid £35 for the protection plan, then another £10 for delivery, and now I’m expected to replace the screen protector myself?

If I had known this from the beginning, I would never have purchased the plan. You can buy 2 protection screens from Amazon or wherever. The whole process is extremely misleading and certainly not what I was led to believe when I paid for it. Very disappointing experience.

Kids airport are realy bad and they hurt my 10 year old ears

I paid over and above for the Belkin screen protector in the Apple store, as I was told if I registered the warranty with them I could get it replaced in store for free as many times as required.

Go online to request my replacement - screen protector is free, but £9.99 delivery fee, with no option for in store pick up.

Total scam.

The worst website and customer support on planet Earth.

Had to wait 50 min on hold to get support for replacement of screen under warranty.

Even though I told them I need a machine-applied screen, they still sent me a self-applying one.

Got sent a wrong one, which Apple refused to change, obviously.

Sent them an email - no answer

Called them - the line is broken

Tried to press live chat or chatbot links - not working.

Belkin, I truly hope that you fix your issues becuase its impossible.

Product support truly suck - non existant.

Bought 5 iPhone17 Pros for my family and given the very high cost I also bought Apple-supplied Belkin screen protectors as the previous version of this product appeared to be a good idea. However within weeks 4 of the 5 had cracked ... admittedly one was dropped but the other three were well looked after.
No problem I thought ... they come with a warranty. Alas, the warranty MANDATES you pay £9.99 per device for the replacement screen. What a ripoff as the protectors themselves are very poor quality hence the reason I need them replaced,.

So, attempted to contact Belkin support ... in reality there is NO support. Black-hole calls (gave up waiting, twice, after 30 mins) and the Chat doesnt launch anything ... farce !!

My ear buds failed and within 1 day of submitting a warranty issue a new pair was in the post. Given 4 as product failed but customer service was excellent for only a £20 product.