Road Buddy Omdömen 

Terrible service. I paid for someone to come and tow my car at a specific time and gave 7 hours notice. They agreed to this time slot and took a 60 pounds deposit payment.

Noone turned up to tow my car, I therefore contacted the company and they refused to help me. They said they would look into things and never got back to me. They did not provide me with the drivers number and therefore I was left waiting with my car.

I was supposed to be taking my car to an appointment at webuyanycar but had to cancel the appointment.

An hour and a half later the driver messaged me to say he would be 45 minutes late. I messaged to say the appointment time had been missed now and it was too late.

The company are refusing to pay me back to my deposit even though I did not actually receive a service. The driver had actually informed the service to tell me he would be very very late due to certain circumstances but they did not pass this on.

They have been hard to communicate with and I feel robbed. I advise people to never ever book through this company as they do not care for their customers and have taken my money without delivering or helping in anyway.

An absolute shame.

Called road buddy after sustaining a puncture en route to London Was quoted £480 to replace the tyre on my X6 which is expensive but it was imperative that I reached London that day. I specifically requested a mid range tyre and repeated that I did not want a budget option. The person on the phone confirmed that a mid range tyre would be fitted but in fact it was a budget one which I am not happy with and have been hugely overcharged as a result. Have messaged and emailed but had no response.
Edit: I have since had responses but you claim the extortionate amount was due to my late night call out (it was 10am) An Accelera tyre is a budget tyre with a price tag to match. A rival company quoted me less for a mid range Continental but unfortunately due to my urgent situation I had already paid you thinking you would supply a good quality tyre as requested for £480!

Car wont start in Plumstead. Searched Google and Road Buddy came up. Contacted RB at 18:20 and was advised that an operative will be with me within 15 - 20 minutes. I would have been ok if they turn up at 1900 but to my surprise, 13 minutes later, theor operative showed up.

Very simple process, super efficient and saved the day!

Amazing service Saved the day
Stress free
Blow out on M6
Lady was so helpful to get info from me and a repair van to me in 1hour
On a Friday at 5pm

Couldn’t believe it
Really top class
Thank you

Paul

Quick friendly service!
Tore my tire whilst I was at work and they got me back on the road in a hour. I would definitely recommend them.

Transparent about ETA and cost, was waiting roadside for an urgent replacement tyre and they arrived in about 30 minutes, on a Thursday morning rush hour time. Efficient and not too costly!

We were in a difficult situation,the guys got back to me within the hour with a very reasonable quote,
And we're extremely friendly and helpful, would use them again if needed

Needed a jump start after battery went dead. The service was really quick and easy!

Very helpful , quick and efficient. The process was very smooth and I was able to get home safely thanks to them. Discovered I had a flat battery after completing an exam which stressed me out especially during A-level season. Within 25 minutes it was sorted. Thank you :).

Easy to communicate about setting up a road side fix. Clear comms from the mechanic about his progress to get to me. Decent time of arrival- about 45 mins once I’d sent my location. Mechanic had a great attitude, speedy, didnt try to upsell services, just got on with a professional job. Would use again (Hope I don’t have to).

Car battery was flat when I returned home from holiday, I reported it to RAC at 0430 in the morning, was told there would be a 5-8 hour wait. So I went on line found road road buddy, rang them answered some questions, paid deposit, 25minutes later had a phone call telling me he was 5mins away. Car was running 15 mins later. Cannot thank them enough. A1 response time, it’s not like I was in the middle of nowhere, I was in Birmingham airport multi-storey, I will be cancelling my RAC breakdown

From the initial call to Jasmine right through the the arrival and fitting by Hassam - the team at Road Buddy were quick, efficient and provided a very friendly and personable service.
Their pricing was competitive and their communication was exemplary.
Cannot reccomend them enough!

I contacted them about a dead battery in my car. They were very quick in responding and called someone out, who arrived within an hour. The process was really quick and efficient and my car was bar on the road in literally less than 5 minutes. The person who helped me, who I think was called Izat, was super helpful and went out of his way to help me extra. I'm very thankful and will definitely recommend this service!

Hazem arrived promptly to replace my flat battery. He was polite and efficient, recommending I started the car three times to make sure everything was okay. Hazem showed a keen interest in his work, which I find commendable. From the first phone call the Road Buddy team showed a very high standard of professionalism.

Called about a recovery home after a puncture and lock nut seized, very helpful and professional service

Good job, very professional

Called on behalf of my father as his english isn’t the best.

Team was straight forward and welcoming over the phone. Called around 3:30AM and they were still able to support.

ETA was 40 arrived on time and was very reassuring to my father when arrived. Tire fitting was smooth and quick and he was able to drive back on the roads again.

Hopefully, I don’t have to use them again, but if we did we would. 100% recommend .

helpful and on time. Very happy with the service they provide.