Road Buddy Omdömen 

490
•
TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Got a battery replacement for a work van. Mobile fitter arrived promptly and got the job done quickly. Fine for personal repairs. However, they were unable to provide a VAT invoice and "couldn't find"... Se mer

Betygsatt 1 av 5 stjärnor

I still haven't received my money. You scammers! I'm going to file a police report against you shortly. After everything you've put me through, may God make you experience the same sDon't believe thes... Se mer

Betygsatt 5 av 5 stjärnor

Notre voiture est tombée en panne au début de notre weekend en Angleterre. Heureusement, l'hôtel nous a donné le contact de Road Buddy. Ils sont intervenus très rapidement et ont aidé à démarrer no... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From start to finish our experience with Road Buddy was very positive. Hazem arrived, assessed and made the repair to our transit van tyre quickly. He was very friendly, polite and professional.... Se mer

Företagsinformation

  1. Däckverkstad
  2. också i
  3. Bärgningstjänster

Skrivet av företaget

Road Buddy is a company dedicated to delivering high-quality and professional service at the best rates possible to both private and commercial clients. The Road Buddy team has always provided 24-hour service for breakdown recovery, but we have since branched out to other services such as mobile tyres, car locksmith, and fuel drainage (for more information see the Our Services page). Our glowing 5-star reviews on Google prove the excellence of our services, expertise of our staff and rapid response times. Our company is fully licensed and insured. Our fully-licensed status ensures that your vehicle will be treated with the best care, so you can rest assured in the service being provided.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

490 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(490)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great to deal with

I got caught with a puncture 10am Saturday morning and I needed an urgent tyre replacement by 1pm…no one locally could help me. Road Buddy were great to deal with, got me a quote and a delivery time within minutes…everything happened to plan and I was on the road by 1pm. Great job and a reasonable price given the urgent need.

26 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 5 av 5 stjärnor

Massive help!

I can’t recommend RoadBuddy enough! I got flat tyre in middle of London and I didn’t know what to do…despite some of the reviews I saw I decided to give it a chance and call them. They were very polite, kept me informed and the guy who came to replace the tyre didn’t even take 5 minutes to do it! It did take more than half hour but considering we were in centre of London I can’t complain! Hopefully I won’t need to use them again but if I have to, I won’t hesitate.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much Klaudia we are glad to help. Yes due to traffic in central London the ETA can change and thank you for the understanding.

Betygsatt 5 av 5 stjärnor

Great Service

Easy booking, fitter arrived promptly and sorted everything in less than 30min.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 5 av 5 stjärnor

Safe, reliable, very efficient.

They were quick and efficient, and I was on the road again within two hours. Will refer friends & family.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much we are glad to help

Betygsatt 1 av 5 stjärnor

The service I received from this…

The service I received from this company was horrendous, got horrible messages calling me 'cheap people who just take money from the government here'. I put a complaint in to road buddy about this at the time & they have just ignored it. I still have the text messages as proof of what he said to me, wish I could attach a picture to prove it.
Update to road buddy Comment:
Wow the lies just keep on coming don't they from this company. If u have proof of this dashcam footage then you won't mind uploading it & sending it to me as it's completely false. Me & the man at the roadside had no issues whatsoever. It was the man in the office that was sending abusive & racist comments. You reckon that man was sacked for having other similar issues with other customers also & begged me to take this review down so it doesn't affect your business but you completely ignored everything that I presented to you. My bank statements can prove that I paid you as I paid by card for all of it. I hope this review does ruin your business as you clearly have a lack of respect for your customers & people need to know exactly what you are like. If your claims are true then you don't mind a solicitor contacting you for defamation of character because I can prove in the messages that I wasn't rude even when he was being racist & your so called dashcam footage can prove your lieing about that also as I know a million percent that that did not happen. Plus I had emailed you & called you numerous times to sort this out which I can also prove from my call log & sent emails to which I had no reply from you at all. Black mail is hilarious, I said you can refund some money back from all the rude & nasty behaviour from your staff in compensation as you was begging this review to get removed so you won't lose any more money. You will lose a lot more money from this review being here then refunding me some money in compensation. Plus I didn't agree a price with the fitter, that was agreed with the person in the office who was sending racially abusing messages, so seems you have no idea what you are talking about. Plus I didn't call either for a receipt, it was in the messages with the racist.
Edit = 2/9/25 turns out hamza wasn't sacked from the company like they told me on the phone for his racist remarks as he's just confirmed in what's app that he still works fur the company from the same number he msged from before.

12 mars 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Dear Jodie Jones. After speaking to the the fitter, we agreed to fit a brand new budget tyre for you for £260. You paid a deposit of £60 and the remaining amount was £200 to pay. When we checked our stock we did not have a budget tyre so we supplied you with a midrange tyre for the same price as a budget tyre. After fitting the tyre for you, you refused to pay the remaining £200 and wanted to pay £150 instead of £200. You drove off almost hitting our fitter ( we have the dashcam footage of the incident ). Later on you called us again and requested a receipt, our staff asked you to pay the remaining amount of £50 so we can issue a receipt but you were rude to our staff and our fitter who helped you on the roadside. You had no right to drive off and not paying the £200. Because you were rude to the staff he had to react to your comments. Our staff are fully trained and professional in their work and treat all the customers with respect and are helpful and keeps a very good manor with all out clients. This incident happened on 12 of March and after 4 months you decided to blackmail us and thinking that you will get 50% refund, that is crazy

Betygsatt 5 av 5 stjärnor

Recommand!!!

I had a puncture in one of my tyres and was stuck on the side of the road, not sure what to do. I called Road Buddy, and they were absolutely amazing from the moment they picked up the phone. They arrived quickly, assessed the issue right away, and had my tyre repaired in no time.

The technician was professional, friendly, and clearly experienced. What really impressed me was how calm and efficient they made the whole process — no stress, no hassle.
Road Buddy turned a frustrating situation into a smooth experience. Great service, fair pricing, and fast response. I highly recommend them to anyone in need of roadside tyre help. Total lifesavers!

15 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much for your kind review and rating. We are glad to help

Betygsatt 5 av 5 stjärnor

Had to drive home from work with a flat…

Had to drive home from work with a flat tyre as it would not inflate ,when i got home the tyre was completely shot,Found RoadBuddy(Chesterfield) on google , gave the number a call and asked for a quote.
The booking process was easy and the gentleman i spoke to was very polite and helpful , within 1 hour as promised the tyre fitter turned up at my home and replaced 2 tyres as requested. He too was polite and very helpful (Thank you Edmir) I carnt praise these guys enough for the high quality service they gave me and all at a reasonable price as far as call out services go . Road Buddy (Chesterfield ) thank you once again

16 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much for your kind review and generous rating. We are glad to help

Betygsatt 5 av 5 stjärnor

Friendly and quick service

Notre voiture est tombée en panne au début de notre weekend en Angleterre. Heureusement, l'hôtel nous a donné le contact de Road Buddy. Ils sont intervenus très rapidement et ont aidé à démarrer notre véhicule. Notre weekend a été sauvé ! Rapide, amicale et pro, on conseille vivement !

Our car broke down at the beginning of our weekend in England. Luckily, the hotel gave us the Road Buddy contact. The mechanic came very quickly and helped us jump-start our vehicle. Our weekend was saved! Fast, friendly, and professional, we highly recommend them !

12 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help you. I hope you have enjoyed your holiday in UK.

Betygsatt 5 av 5 stjärnor

Change tire

Very helpful Everything was done very much to make someone arrive and change the tire in the car because my 3 -year -old daughter was with me and it was very hot despite my holidays and bad location I was given help I recommend it with all my heart

12 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

We are glad to help.

Betygsatt 5 av 5 stjärnor

Great service

Great service, friendly team, come out really quickly

6 juli 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much for you generous rating. We are glad to help

Betygsatt 5 av 5 stjärnor

To jump-start service was great experience 👍

To jump-start service was great for the following reasons: I didn’t have to wait too long for someone to answer my call. Once I paid the half deposit I waited less than 50 mins for the mechanics arrival..he was courteous, polite and gave me useful advice about tge state of my battery!!

24 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 5 av 5 stjärnor

Absolutely fantastic service

Absolutely fantastic service , great communication.

I would recommend this company and have already passed on their details to others , absolutely 10/10 service , communication , Amar the engineer was so efficient actually turned up in 15 minutes, was nice to the family and got the tyre replaced and had us back on the road in less then 30 minutes .

21 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 5 av 5 stjärnor

Great Service

Jake was brilliant on the phone. He got us a driver within minutes and we were home very soon afterwards. And very pleased with the brilliant price too. Very good company. Thanks John

18 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much for. We are glad to help

Betygsatt 5 av 5 stjärnor

Sunday morning and this company rescued…

Sunday morning and this company rescued my friend after a blow out on the way to a hospital appointment. Communication was great from start to finish.

15 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 5 av 5 stjärnor

The best experience I’ve had with a…

The best experience I’ve had with a company. I don’t ever leave reviews however I had to as they definitely deserve it. Communication was excellent from the get go. The fitter contacted me before arriving to confirm the battery and ETA, he was fast and friendly got the job done within no time. The price I would say compared to other businesses was extremely reasonable for a stress free fix. Thank you very much

16 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Thank you very much. We are glad to help

Betygsatt 1 av 5 stjärnor

AVOID AVOID AVOID

Do not use this company!
I got a flat tyre on Saturday and contacted Roadbuddy to change my tyre. A '20 minutes away' fitter arrived three hours later and didn't have the right equipment to change the tyre. They abandoned the job. I have contacted them to ask for my money back and they say they don't have to as they sent someone. It's also a 'non-refundable deposit'. Seriously!! They have completely failed in providing the service I've paid for and really don't care. My car still sits 25 miles from home with a missing front tyre. Find someone else who can actually change a tyre and don't waste your time with this company.

UPDATE : in response to Road Buddy’s comment, I have supplied details of all booking correspondence between myself and Road Buddy….and still waiting on a response.

14 juni 2025
Omdöme utan inbjudan
Logotyp för Road Buddy

Svar från Road Buddy

Deae Hels, We can not find any booking with this number. did you use another number to call us if yes please send me that number. Thanks

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