Logotyp för Rimmers Music
Besök webbplatsen

Rimmers Music Omdömen 

615
•
TrustScore 5 av 5

4,8

Pianoaffär
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I made four attempts to contact Rimmers Music Before the purchase and after. The was never answered. I travelled from Sheffield to the Bolton Branch before the purchase and a chap said it is d... Se mer

Betygsatt 5 av 5 stjärnor

I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I s... Se mer

Betygsatt 5 av 5 stjärnor

I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch w... Se mer

Betygsatt 5 av 5 stjärnor

Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.... Se mer

Företagsinformation

  1. Pianoaffär
  2. Musikskola
  3. Pianoflyttning
  4. Pianoreparationer
  5. Pianostämning

Skrivet av företaget

Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

615 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(615)

147 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

An all-round good experience

Excellent prompt service and next day delivery. Competitive pricing. Very good sales demo video for the product. Website ok. Good all round service. I would use Rimmers Music again.

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

P525

Exactly what I wanted and delivered as promised. The Yamaha P525 is wonderful. Great feel and beautiful sound.

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very smooth and efficient.

Very smooth, efficient firm. I could have bought a bit cheaper from Amazon, but prefer to help 'proper' firms. (I tried to buy locally and pay cash, but no joy). I watched a review by Graham, then learned about his TV exploits in the past! (Been to Bolton to see Fred Dibnah's house). Next day delivery and everything works. Can't fault them. Thank-you folks.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent all round

Excellent all round. Comprehensive website with plenty of information and competitive pricing. Ordering is straightforward with the option of named day delivery. The piano arrived on the chosen day ( which makes a welcome change!!). First time I've used Rimmers but wouldn't hesitate to do so again - very impressed

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I rang up regarding an enquiry for …a piano keyboard for a charity music school

I rang up regarding an enquiry for piano keyboard and spoke to James M at Bolton who was very helpful and knowledgeable. The delivery was made within a couple of days and we are very happy with the purchase. As a charity music school our purchases are important to ensure they suit as many of our students as possible so thank you James for helping us make the best choice! Great, prompt service.

21 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Misleading stock information – order cancelled after finding out nothing was in stock

I ordered a Roland RD88EX Stage Piano specifically for an upcoming gig in three weeks. The website had “next day delivery” banners and nothing indicated that the piano was out of stock. After placing the order and paying, I later contacted them for an update, only to be told the item wasn’t in stock at all and wouldn’t be available until mid-December.

This was never mentioned on the product page, checkout page or in any order confirmation. I had to find out by emailing them myself.

I cancelled the order and they processed the cancellation quickly, but the experience was frustrating and could have been avoided if the website made the stock situation clear before purchase. Misleading stock information caused unnecessary hassle and wasted time when I needed the instrument for a specific date.

21 november 2025
Omdöme utan inbjudan
Logotyp för Rimmers Music

Svar från Rimmers Music

Hi

We're sorry to hear you're disappointed the information you have received with regard to the stock of the item you ordered.

We do have a next working day banner on the site which does cover the availability of the majority of items, however the item you ordered would have had a message both on the 1st image and in the product page too as per below. You would also have received info on your order confirmation with a message saying we would contact you ref the items availability. The message on the website would have been.

Available For Order Due January

It is really important to us to try and give customers the right info with regard to stock availability and everything else in fact! We understand it is a waste of both your and our time to give any information that is any way misleading. Please do accept our apologies if you have been caused any inconvenience.

Kind regards

Cathy

Betygsatt 3 av 5 stjärnor

I placed an order from The Rimmers…

I placed an order from The Rimmers because I will get the product next day and will get £70 cash back as shone on there website, I ordered on the 2nd of November and I must receive tomorrow is was 3rd of November before 6pm. I'm off work for this order, yes I got the stool and headphone , I rang The Rimmers they said, they usually separate big and small parcel, that's OK reasonable enough, finally I'm not receive the Piano witout response from delivery company, FedEx, thats very disappointed me but I got it on the 4th. Yes I'm happy with the product and tried to claim £70 cash back as shone on the website but they said the offer was end on the 31st of October,the dealer not up to date the offer informations, as I looking for the product from a few dealers them all no offer but the Rimmers still shone on there website so I decided to order from them even though more expensive than the others £70, and that's they said it's was my fault that's I'm not have a look, that's fair enough. So two disappointed The dealer should deal with the delivery company and up to date selling informations to avoid miss understand and show your honesty.

18 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. The website is clear and informative and it was easy to place an order. Delivery was amazing the piano delivered the next day. It was very well packed. The instrument itself is great.

10 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Piano part-exchange

I contacted Rimmers Music yesterday through their website, wishing to sell my acoustic piano and buy a digital piano. I submitted pictures and details about my piano through an online form. James M came back to me the very next day (a Sunday!) and we agreed a deal. The transaction was easy and James M was a pleasure to deal with. Collection of my old piano and installation of the new piano are included in the price. It can be difficult to know how to go about selling and buying a piano and Rimmers make it so easy. I'm impressed!

9 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer