We spent at least 12 months visiting pianos, deciding on type and size. Bonners was the shop we returned to because it has: Large selection of digital and acoustic (home and concert) pianos Eas... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We recently visited the Eastbourne store and bought a Yamaha CK88 stage keyboard (our second piano from Bonners) and are delighted with it. The excellent Bonners staff were so knowledgeable and were... Se mer
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I popped in to Bonners, Newcastle to browse on Friday afternoon! Despite being a total novice I was made to feel very welcome. I knew I wanted a Yamaha U3 before arriving but the additional info Neil... Se mer
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Bonners 5, Yamaha 0. The latter were undergoing a logistics transition when I ordered from Bonners so there was a lot of misinformation country wide about where stock was and why it hadn't shipped. Th... Se mer
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Företagsinformation
Skrivet av företaget
Bonners Music specialises in a broad range of musical instruments, including pianos, keyboards, and synthesizers, and guitars, catering to musicians of all levels. We offer both new and refurbished pianos, expertly restored by skilled technicians, as well as a vast selection of guitars and keyboards from renowned brands. Our showrooms are designed to provide hands-on experiences, allowing customers to test a variety of instruments in a welcoming environment. Our passionate and knowledgeable staff, many of whom are musicians themselves, provide personalised advice and guidance to help customers find the right instrument. We pride ourselves on a customer-first approach, with no-pressure sales and a dedication to excellent aftercare, fostering trust and long-lasting customer relationships. Bonners combines competitive pricing with a high standard of service, creating an approachable and friendly atmosphere in their showrooms, which has earned us a strong reputation in the UK music industry.
Kontaktuppgifter
9 Faraday Close, BN22 9BH, Eastbourne, Storbritannien
- 01323 639335
- info@bonnersmusic.co.uk
- www.bonnersmusic.co.uk
4,9
Utmärkt
410 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service!
We recently purchased a high-end Clavinova CLP 885 from Bonners in Eastbourne which we are delighted with. Jackie in the Eastbourne store made the whole process seamless, which was extra-challenging as we live abroad and wanted it to be delivered to our London address. Her communication was excellent, the price beat a London store, and the young men who delivered the piano were cheerful, efficient and polite. Highly recommend Bonners of Eastbourne!
27 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Dear Jennifer,
Thank you so much for your wonderful review. It was a real pleasure to help you with your Clavinova purchase, and I'm delighted to hear that everything went smoothly from start to finish.
I'm so pleased you're enjoying your new piano, and I will be sure to pass your kind comments on to our delivery team as well.
Thank you again for choosing Bonners Music, and I wish you many happy years of playing.
Best wishes,
Jackie
Bonners Music
Kawai Piano
Bought a Kawai piano for our son. Very happy with it, it was a good price, colour and sound perfect level for him. He plays it everyday. We're glad we bought it from Bonners as it gave us piece of mind that if something went wrong with it we had warranty. So Far so good!
14 mars 2026
Omdöme utan inbjudan
Svar från Bonners Music
Dear Heather,
Thank you for your lovely review. It's fantastic to hear that your son is enjoying his Kawai piano and playing it every day – that's exactly what we love to hear!
Kind regards,
Jackie
Bonners Music
Bonners 1, Yamaha 0.
Bonners 5, Yamaha 0. The latter were undergoing a logistics transition when I ordered from Bonners so there was a lot of misinformation country wide about where stock was and why it hadn't shipped. The guys at Bonner's were as helpful and sympathetic as they could be under the circumstances. They only concern I have is the each visit leaves me wanting to spend more money.
11 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your kind review! We really appreciate your patience while Yamaha worked through their logistics changes, and we are pleased we could help keep things moving as smoothly as possible.
As for your only concern... we can only apologise for having so many tempting instruments on display! We hope you enjoy your new purchase, and look forward to seeing you again soon.
Best Wishes,
Emma
I made two visits to Bonners to look at…
I made two visits to Bonners to look at the piano's as i am just learning to play. On the 2nd visit I took my daughter with me for advice as she plays very well. On both occasions i was made to feel welcome and given time to try out the pianos that were suitable. The staff explained what the various piano's did , which made it easier to choose.
24 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you so much for your lovely review, Stuart.
It was a pleasure helping you choose your first piano, and I am so pleased you found it helpful to visit twice and bring your daughter along to compare the different models. I hope you enjoy learning to play, and wish you every success as you begin your piano journey.
Best wishes,
Emma
Highly Recommend Bonners Music
We are absolutely delighted with our Yamaha piano and couldn’t be happier with our purchase from Bonners Music.
We would especially like to thank Emma for all her help and support throughout our purchase and the delivery process. We had some challenges finding the best way to get the piano delivered to our home, and Emma went above and beyond to help us find the best possible solution. She was always responsive, supportive, and genuinely involved over the course of several weeks. Her dedication, patience, and willingness to help made a real difference, and we truly appreciate it. That level of care and commitment is something we truly value.
We would also like to mention that every member of staff we interacted with was polite, friendly, and attentive. From start to finish, the customer service was exceptional, and we always felt valued as customers.
We highly recommend Bonners Music to anyone looking to purchase a piano or any other musical instrument. Thank you to Emma and the entire team for such a wonderful experience.
20 juni 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you so much for your incredibly kind review, Natallia.
It was an absolute pleasure helping you, and I am so pleased we were able to find a delivery solution that worked for your home. Thank you for your patience throughout the process as well. Your kind words really do mean a great deal to me, and I will be sure to share your comments with the rest of the team. I hope your daughter enjoys the Yamaha piano for many happy years to come!
All the very best,
Emma
Quality product and service
The Casio electric piano I bought from Bonners Music has been wonderful and brings me pleasure every day as I play and improve my skills. Bonners service was first class. The purchase process was straightforward and the piano was delivered within a few days. I would highly recommend buying through Bonners for a safe and satisfying experience.
22 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Dear Jonathan,
Thank you so much for your lovely review.
It's wonderful to hear that you're enjoying your Casio piano and that it's bringing you so much pleasure as your playing develops. We're delighted everything went smoothly, and we really appreciate your recommendation.
Happy playing!
Kind regards,
Jackie
Bonners Music
Exceptional service
Exceptional service, proffessional and courteous.
I was served by Tom and Michael and nothing was too much trouble for them. a great team and a credit to Bonners Music
16 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Dear David,
Thank you for your kind review. We're delighted to hear that Tom and Michael made your visit such a positive experience. We'll be sure to pass your comments on to them.
We hope you have many happy hours with your new Yamaha Genos, and if we can be of any further assistance, please do not hesitate to get in touch.
Kind regards,
Jackie
Bonners Music
Happy to recommend.
We spent at least 12 months visiting pianos, deciding on type and size. Bonners was the shop we returned to because it has:
Large selection of digital and acoustic (home and concert) pianos
Easy access - edge of Milton Keynes, parking outside, customer loo, coffee in park just across the road.
No hard sales. Given time to explore and play instruments.
Knowledgeable staff present when you need them.
Smooth ordering and delivery process.
Post delivery tuning included in the price.
18 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Hi,
Thank you very much for taking the time to leave such thoughtful feedback. We’re really pleased that our range, relaxed approach and knowledgeable team made Bonners the shop you returned to after such a careful search.
It's always a pleasure helping people to find the right piano, and I hope you enjoy your instrument for many years to come.
All the very best,
Tim
I traded in My Modx M6 for a Korg Pa5x…
I traded in My Modx M6 for a Korg Pa5x recently with Bonners. I dealt with Jackie via email and over the phone, she was fantastic! I got reasonable trade in price and my new Pa5x was shipped to the Newcastle branch within two days. The staff at Bonners Newcastle were great, so friendly and helpful. Such a brilliant showroom too..! I can't fault the service. Thanks Bonners x
23 juni 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you so much for the fantastic review!
I will be sure to pass your kind comments on to Jackie and the team in Newcastle. I am delighted everything went smoothly, from your part exchange through to collecting your new Korg PA5X. We hope you have many happy hours making music with it, and look forward to welcoming you back to Bonners again soon.
All the very best,
Emma
Phil was very knowledgeable and…
Phil was very knowledgeable and listened carefully to my requirements. He showed me a range of different pianos suitable for my ability. I was made to feel extremely comfortable and take my time to choose the most appropriate piano for me.
I would thoroughly recommend Phil at Bonners
23 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Dear Anne,
Thank you for your lovely review.
I'm so pleased that Phil was able to help you find the right piano and made the whole experience relaxed and enjoyable. We'll be sure to pass your kind comments on to him.
We hope you have many years of enjoyment with your new piano, and if we can be of any further assistance, please don't hesitate to get in touch.
Kind regards,
Jackie
Bonners Music
Friendly, professional and helpful
I wanted to downsize from my Yamaha C1 grand and also to have a silent option, due to a house move. David at Bonners in Reigate was so friendly, knowledgeable and helpful. I was able to try out the pianos in my own time (felt like a child in a sweet shop!) and am delighted with my purchase of a Kawai K500 Aures2. The delivery company were brilliant too - quick and professional. Highly recommended!
27 juni 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your wonderful review!
David will be delighted that he was able to help you find the right piano for your new home, and that you enjoyed taking the time to compare the different models. It is also great to hear that our delivery team made such a positive impression. We hope you enjoy your Kawai K-500 AURES2 for many years to come, and thank you for your recommendation.
All the best,
Emma
New Kawai baby grand
I purchased a new Kawai baby grand from the Reigate store. The showroom was impressive and Emma and Amanda were very helpful. The first tuning has just been carried out (at 12 weeks) and I am pleased with the result.
23 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you so much for your lovely review. It was a real pleasure helping you choose your new Kawai baby grand, and I am delighted to hear you are pleased with it.
I am also glad to know the first tuning has gone well. Amanda and I really appreciate your kind words, and I hope you enjoy your piano for many years to come.
Best wishes,
Emma
Excellent choice of music instruments…
Excellent choice of music instruments arranged in a way that makes them easy to explore and discover. Tom and the staff were so helpful and knowledgeable they made it easy for me to make my choice of piano. The aftercare was excellent too, with any questions I had answered promptly and concisely. Would highly recommend making the trip if you're interested in purchasing an instrument they stock!
18 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your wonderful review. It is fantastic to hear that Tom and the team were able to help you find the right piano and that you enjoyed exploring our showroom. We are also delighted that our support continued after your purchase and that any questions were answered promptly.
Thank you for your recommendation. We hope you enjoy your new piano for many years to come, and we look forward to welcoming you back again in the future.
Many Thanks
Emma
A fine business to deal with, on-line or at the store.
We recently visited the Eastbourne store and bought a Yamaha CK88 stage keyboard (our second piano from Bonners) and are delighted with it.
The excellent Bonners staff were so knowledgeable and were happy to demonstrate the performance and features of keyboards from their large in-store range. At purchase, the various payment options were made very clear to us, so we were able to buy with comfort and assurance.
After sales service has also been fine. It's a shame we don't buy pianos on a more regular basis, as this is such a good company and good people to know.
6 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your lovely review, and for choosing Bonners, John.
I am so pleased you enjoyed your visit to our Eastbourne showroom and that we could help you find the right keyboard. It is also great to hear that the buying process was clear and that our after-sales support has been just as positive.
We really appreciate your kind words and hope you enjoy your Yamaha CK88 for many years to come.
Best wishes,
Emma
I would highly recommend Bonners Music…
I would highly recommend Bonners Music because the staff are extremely helpful and they happily answered my numerous questions in relation to my purchase of a Hammond SKX Pro Organ. It was very reassuring to be able to ask their expert advice about every aspect of my purchase and about the extras I wanted to go with it. I am very glad that I bought my Hammond Organ from Bonners Music!
11 mars 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you so much for your recommendation, Christine.
We are delighted to hear that the team were able to answer your questions and help you choose the right extras for your new Hammond SKX Pro. We always want our customers to feel confident in their purchase, so it is wonderful to know you had such a positive experience. We hope you enjoy your new Hammond organ for many years to come!
Best wishes,
Emma
Bonners Kingston Park
Bought a Yamaha Clavinova at the Newcastle Kingston Park branch, as a starter piano.
Steve was excellent; very knowledgeable and helpful throughout the process.
Installation was also quick and hassle-free.
Highly recommend!
1 juni 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your lovely review!
We are so pleased to hear that Steve was able to help you choose the right Yamaha Clavinova and made the whole process straightforward. It is also great to know that the delivery and installation went smoothly. We really appreciate your recommendation and hope you enjoy your new piano!
All the best,
Emma
Knowledgable staff and great advice.
6 april 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for taking the time to leave us a review, Steve! It is very much appreciated.
Very happy with both the kawai digital…
Very happy with both the kawai digital piano and the service received from david at Bonners. I was also trading in a piano I had previously purchased from them and was offered a fair price. I also recommended my sister to Bonners and she is also delighted with her Kawai digital piano
6 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for such a lovely review, Rob! Also, thank you for recommending us to your sister. I am so pleased we were able to help you both find the right instrument for your needs.
I will be sure to pass your compliments to David. I hope you both enjoy your new Kawai Pianos!
Best wishes,
Emma
Excellent company
A warm friendly reception was offered from informative, supportive staff. Time to explore the products in awell presented store. Excellelent service and good payment options.
22 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your lovely review, Diane.
We are so pleased you felt welcomed by the team and enjoyed taking the time to explore our showroom. It is great to hear that our staff, store, and payment options all helped make your experience a positive one. We really appreciate your kind words and hope to see you again in the future.
All the best,
Emma
Cnannot fault the service from that…
Cannot fault the service from that first phone call to receiving my like new second hand Eric Clapton guitar! Well done all at Bonners
14 maj 2026
Omdöme utan inbjudan
Svar från Bonners Music
Thank you for your fantastic review! We are so pleased to hear everything went smoothly from your first phone call through to the delivery of your Eric Clapton guitar.
We hope you enjoy playing it for many years to come, and thank you for choosing Bonners Music.
Best wishes,
Emma
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