I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The company helped me enormously to make a good choice for me. My queries by email were responded to quickly and interactions by text or phone were friendly and informative. Re the instrument itself s... Se mer
I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch w... Se mer
Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.... Se mer
Företagsinformation
Skrivet av företaget
Rimmers Music, established in 1978, is one of the UK’s most experienced and trusted piano specialists. Over the years, we have built our reputation on expert advice, careful preparation, and a genuine understanding of the instruments we sell. Today, our focus is entirely on pianos, allowing us to offer a level of knowledge, service and reassurance that only a true specialist can provide. We work with customers across the UK through our piano showrooms, our established website at: www.rimmersmusic.co.uk and our dedicated education sales division, which supports schools, colleges and music services nationwide. We also serve customers through selected online marketplaces where appropriate. We specialise in both new and pre-owned pianos, offering a carefully chosen range of acoustic uprights, grand pianos, digital pianos and portable digital pianos. Every instrument we sell is selected with quality, musical value and long-term satisfaction in mind. Our aim is not simply to sell a piano, but to help each customer choose the right instrument with confidence. Our pre-owned pianos are an especially important part of what we do. We regularly acquire older instruments for restoration and resale, giving well-made pianos a new life and offering customers access to beautifully prepared instruments with character and value. This careful approach also reflects our belief in sustainability and in the lasting worth of a good piano. At Rimmers Music, service is just as important as the instrument itself. Our team is trained regularly and has extensive product knowledge, enabling us to guide customers with clear, honest and practical advice. Whether you are a beginner, an advancing pianist, a teacher, a parent, or a professional musician, we take the time to understand your needs and recommend the most suitable piano for your home, school or performance setting. We also understand that buying a piano often requires a delivery service that is every bit as professional as the sales process. For smaller items, we use trusted delivery partners, and for acoustic upright and grand pianos we provide a specialist delivery and installation service handled by experienced professionals. These instruments are moved, delivered and positioned with the care, attention and expertise they deserve. Alongside piano sales, we have also established Rimmers Music Schools across the UK, where students of all ages receive one-to-one tuition in purpose-built teaching spaces. We offer piano, keyboard and music theory lessons, and we are proud to support students whether they wish to learn for enjoyment or work towards examinations. For added flexibility, we also provide access to our exclusive online lessons. We also offer finance options on qualifying orders, helping customers invest in the right instrument in a way that is manageable and convenient. Above all, Rimmers Music is a piano specialist. We are here to offer knowledgeable guidance, carefully prepared instruments, dependable service and the reassurance that comes from dealing with an established family business with decades of experience.
Kontaktuppgifter
Rimmers Music Online Unit 18 Centurion Ind Est, PR25 4GU, Leyland, Storbritannien
- 01772622111
- customerservice@rimmersmusic.co.uk
- rimmersmusic.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful staff
Very helpful staff, and the item arrived next day. Recommended.
Nice people to deal with.
I purchased a product using the website, without going into the store to view and try out the product. I contacted the Rimmers staff by telephone, to ask questions about the product. Everyone that I spoke to was extremely helpful, and very knowlegeable about the product to purchase. The delivery of the product arrived on the exact date and within the timescale that was promised to me. The product was not in any way damaged, and the delivery driver was polite, courteous, and helpful.
Roland FP10
I bought a Roland FP10 and it is superb: a stunning sound and beautiful playing action of the keyboard. The ordering process with Rimmer's was a breeze and the price was excellent value for money.
The company helped me enormously to…
The company helped me enormously to make a good choice for me. My queries by email were responded to quickly and interactions by text or phone were friendly and informative. Re the instrument itself so far so very good!
Excellent prompt service at a…
Excellent prompt service at a competitive price
Excellent service
Excellent service, very friendly on the phone and quick to respond to my questions. The piano I ordered was out of stock but they get one in very quickly and the delivery was quick and well organised. I'd recommend Rimmers for anyone looking to buy musical equipment.
Efficiently dispatched and delivered
Efficiently dispatched and delivered. Would use again
Good communication
Good communication, I received exactly what I ordered, and i’m happy with the price paid.
Headphones delivered quickly
Headphones delivered quickly, at a good price. Thanks
First-rate customer care.
I've recently bought the the ES120 digital piano. When I assembled it I discovered there was a manufacturing fault. I contacted Rimmers, who responded very quickly and helpfully and put me in touch with their engineers. They too were in contact quickly, and came out to my house to fix the problem. The problem was resolved speedily and efficiently.
As for the instrument, it's compact, has a very good sound (to my ears, at least), and was a very competitive price. I'm very pleased with it.
Brilliant piano, slightly delayed delivery!
Great advice in-store in Edinburgh from Euan. Amazing electric/portable piano, a perfect fit! Slightly delayed delivery which can be tricky as needs to be signed for, but wasn’t an issue in this case.
Ordering process was quick and easy
Ordering process was quick and easy. Regular text updates from the carrier and timely next-day delivery. The piano was better quality than anticipated and excellent value for money. I also appreciated the video re connecting the pedals - it would have been easy to assume a 1 pin connection. Would use rimmers again without hesitation and would recommend ti friends and family. Thank you.
The help I received over the phone was…
The help I received over the phone was brilliant! I needed some help on the model of keyboard and late changes with delivery times and they were great with both issues.
Excellent service ordered a keyboard…
Excellent service ordered a keyboard just before two o’clock delivered next day by 10.30 .
Perfect
Easy to use website, kept updated re delivery and was a smooth transaction.
Excellent service
Excellent service , quick delivery and very helpful to talk to a real person on the phone ! I
Excellent customer service.
I visited the store at Preston and I was welcomed in by Mr Graham. He took me through, explained and showed me the various brand and the sound of them.
As a seller's strategic point, he had time for me by excelling more detail of the product. I was interested in the Yamaha brand and did like the specifications. I immediately purchased it for my 11 year old son. Its been delivered and my son really like it as he goes on frequently. Honestly, I will always recommend Rimmers Music if anyone ask or wants to purchase a piano. Thank you.
I had been looking out for thi arranger…
I had been looking out for thi arranger keyboard for a while, when this came up for sale and was from Rimmers Music I purchased it, all communication was excellent and the delivery was just a couple of days with proffesional tracking all the way.
Just wish they sold these arrangers at their Chester branch, I think the younger generation would be very intersed in these if they actually knew what they where, Yamaha Music dealers are missing a trick here.
Fantastic company to buy from
Fantastic company to buy from. Graham at the Preston showroom is a true gent, delivery was super quick, very happy with my new Kawai digital piano.
Good service and quality product
Good communication about the order and delivery. The item was delivered quick and well-packaged. The piano is good quality as we expect from Yamaha.
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