The item arrived with a little bit of damage, which, to me, is understandable sometimes given the size and weight of items being delivered! What matters most is how a company deals with these... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered buggy for son. Wasn't clear it was on order. No clear explanation in confirmation email to say it was on order and wouldn't be sent until 3 weeks. Even got email from dpd saying the were abou... Se mer
Absolutely outstanding service, from ordering, delivery the price. I said within 10 minutes of it we've already had our monies worth, the laughter we had was so worth it. At the point of ordering i... Se mer
Företaget har svarat
I would like to Thank Nadine for the help she gave us purchasing a Land Rover Defender for our Granddaughter for Christmas. She was so helpful, knowledgeable and totally understanding of what we... Se mer
Företaget har svarat
Företagsinformation
- Leksaksaffär
- också i
- Barnbutik
Skrivet av företaget
From Electric Ride On Cars for Kids to Quads, Go-Karts, and Scooters. All with UK Based on Customer Support and Expertise.
Kontaktuppgifter
Godwin Road 5, NN17 4DS, Corby, Storbritannien
- hello@riiroo.com
- riiroo.com
4,2
Bra
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Honey W has been very helpful
Honey W has been very helpful. The response was professional and kind.
6 maj 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your lovely review!
We’re delighted to hear that Honey W was able to assist you in a professional and kind manner. We’ll be sure to pass your feedback on to her — it will mean a lot.
We truly appreciate you taking the time to share your experience with us.
The RiiRoo Team.
Great customer service
Great customer service. Reported an issue with the motor of the quad, Kayleigh replied fast and they sent a replacement straight away. Just waiting for the parts to arrive to get it replaced.
6 maj 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you for your kind review!
We’re really pleased to hear you’ve had a positive experience with our customer service and that we were able to act quickly to get a replacement arranged for you.
We hope the parts arrive with you soon and get everything back up and running perfectly.
The RiiRoo Team
Amazing company
Absolutely amazing company and customer service.
I was let down by another company and it's my grandsons birthday tomorrow.
I've driven a 4 hour round trip and they had everything ready for me, they even built it for me.
Thank you, thank you, thank you....I cannot thank you enough
You have made one little boy very happy
5 maj 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Mrs Platt,
Thank you so much for your kind words — this really means a lot to us.
We’re so pleased we could help, especially with such an important occasion. It’s great to hear everything was ready for you and that your grandson will have his gift in time — that’s what it’s all about.
We hope he has an amazing birthday and enjoys every minute with it.
Kind regards,
The RiiRoo Team
Hi great customer service
Hi great customer service, ordered the go kart had to change the number plate which was no trouble just sent a replacement out to me, less than a month later ordered the bumper car, both grandchildren carnt wait to go on them really enjoy riding along together, great buy thankyou
22 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your kind review!
We’re really pleased to hear both the go kart and bumper car have been a hit, and that your grandchildren are enjoying them together—that’s exactly what they’re all about.
I’m glad we could quickly sort the number plate for you as well. If you ever need anything in the future, we’re always here to help.
The RiiRoo Team.
I ordered two Jeeps for the kids
I ordered two Jeeps for the kids, and on the very first day kids being kids they got a bit too excited and managed to pull the steering wheel off one of them.
I reached out to RiiRoo customer service, and they responded quickly, offering to replace the entire Jeep. I replied to say that wasn’t necessary, as I only needed a new steering wheel and explained that it had broken due to the kids’ excitement.
They then kindly sent out a replacement steering wheel free of charge.
This was fantastic customer service and a great example of how honesty really does pay off.
Thank you, RiiRoo much appreciated!
28 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your kind words, Ahmed.
We really appreciate you taking the time to share your experience, and we’re glad we could get things sorted quickly for you. It’s great to hear the kids are enjoying their Jeeps—even if things got a little enthusiastic on day one!
If you ever need anything else, we’re always here to help.
The RiiRoo Team.
Fantastic piece of kit
Fantastic piece of kit.
The grandchildren absolutely love it.
It's so sturdy and great mod cons
Highly recommended
12 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you for your wonderful review!
We’re so pleased to hear the grandchildren are loving it and that you’re happy with the build quality and features.
We really appreciate your recommendation and support.
The RiiRoo Team
Amazing!
We purchased a MaxPow 24v for our four year old grandson and other grandchildren ( when they are old enough). We started with the parental remote to build his confidence. He absolutely loves it! He even wraps it in a blanket so it doesn’t get cold in our garage 🤣 Ordered the pre-assembly service and came ready to go. Great company with a great ethos.
28 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Colin,
Thank you so much for your wonderful review!
It’s fantastic to hear how much your grandson is enjoying the MaxPow — wrapping it in a blanket so it doesn’t get cold is brilliant, that really made us smile. It’s great that the parental remote helped build his confidence too.
We’re also really pleased to hear the pre-assembly service made things easy for you.
Thank you again for your kind words and support.
The RiiRoo Team
Excellent customer service, great product
I recently bought a go‑kart from this company for my 9‑year‑old, and he absolutely loves it. After a couple of uses we noticed a small issue, but the customer service team were brilliant — quick to respond and sent out a replacement part straight away. Really impressed with both the product and the support. Thank you!
27 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Leanne,
Thank you so much for your kind review.
We’re delighted to hear your son is loving the go-kart, and we’re really pleased our team could get the issue sorted quickly for you. It means a lot to hear such positive feedback about both the product and our service.
If you ever need anything in the future, we’re always here to help.
The RiiRoo Team
Excellent Customer Service.
The customer service team have been outstanding at RiiRoo. I had an issue with my son’s car and they resolved it very quickly. I’ve spoken to Ashley, Kayleigh and Honey, thank you so much for great service, I highly recommend this company and my son loves his car!
17 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Megan,
Thank you so much for your kind words.
We’re really pleased to hear that your issue was resolved quickly and that your son is enjoying his car—that’s exactly what we aim for. I’ll be sure to pass your feedback on to Ashley, Kayleigh, and Honey as well.
We truly appreciate your recommendation and support.
Kind regards,
The RiiRoo Team
Great products and even better customer…
Great products and even better customer service
17 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Ben,
Thank you for your lovely review.
We’re really glad to hear you’re happy with both the product and our customer service—it means a lot to us.
We truly appreciate your support.
Kind regards,
The RiiRoo Team
Exceptional customer service
Exceptional customer service, the team were fantastic and super helpful. 100% recommend to anyone wanting something with wheels for their children.
20 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hello Lindsay,
Thank you so much for your kind words.
We’re delighted to hear you found the team helpful and had a great experience with us. Your recommendation really means a lot.
Kind regards,
The RiiRoo Team
Amazing customer service
Amazing customer service! I arrived 2 mins to closing time and the individual that served me was super polite and accommodating - made it a seamless experience and was very friendly! Will definitely recommend
17 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Maria,
Thank you so much for your kind words.
We’re really pleased to hear that you had such a positive experience, especially right at closing time. Our team always aim to be as helpful and accommodating as possible, so it’s great to know this came across.
We truly appreciate your recommendation and hope to see you again soon.
The RiiRoo Team
Amazing Service and quick response
Amazing Service and quick response
17 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Hi Rakesh,
Thank you for your great feedback.
We’re really glad to hear you were happy with the service and quick response — that’s exactly what we aim for.
We appreciate your support and hope to assist you again in the future.
The RiiRoo Team
I bought a buggy for my son two yrs…
I bought a buggy for my son two yrs ago. My son has many hours of fun on this buggy mostly using it daily round the farm and hasn't missed a beat it that time. I needed a part that my son broke and customer service were so helpful and sent me the link for the part, delivery was fast and when I needed an extra part they sent immediately. Great company to deal with and for robust kids fun toys are the place to go.
15 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you for your fantastic review!
We’re so pleased to hear your son has had so much enjoyment out of his buggy over the past couple of years, especially putting it to the test around the farm – that’s exactly what they’re built for.
It’s also great to know our team were able to help quickly with the parts you needed and get everything sorted without delay.
We really appreciate you taking the time to share your experience.
The RiiRoo Team
We purchased three 24V RiiRoo ride on…
We purchased three 24V RiiRoo ride on Quads as Christmas Presents for our children (5, 8 and 10) and they have been the best purchase we have made in a long time. They have spent ages driving around the garden and friends can share or jump on the back, even over rougher terrain it has proved to be capable.
We had an issue with the start button and RiiRoo customer service promptly replied and supplied us with a replacement unit within days.
17 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your wonderful review!
We’re delighted to hear that all three quads have been such a hit with your children and that they’re getting plenty of enjoyment out of them, especially across different terrains and sharing with friends – that’s exactly what they’re made for.
It’s also great to know our customer service team were able to quickly resolve the issue with the start button for you.
We really appreciate you taking the time to share your experience.
The RiiRoo Team
Excellent customer service
Excellent customer service. Ella was so helpful and friendly.
16 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you for your kind words, Jonathan.
We’re delighted to hear you had an excellent experience and that Ella was so helpful and friendly — we’ll be sure to pass this on to her.
The RiiRoo Team.
Excellent customer service from RiiRoo
Excellent customer service from RiiRoo. I would not hesitate to purchase from them again in the future. Advice video are so helpful and Ronnie was great diagnosing my problem. Kayleigh was also very kind.
13 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your kind words, Miss Morgans.
We’re really pleased to hear you had a positive experience with us. It’s great to know the advice videos were helpful and that Ronnie was able to assist with diagnosing the issue for you. I’ll also make sure Kayleigh sees your lovely feedback.
We truly appreciate your support and look forward to helping you again in the future.
The RiiRoo Team
Very knowledgeable and extremely…
Very knowledgeable and extremely helpful staff in the office and warehouse. Really good choice of vehicles. Fabulous service. Definitely recommend this business, would buy from them again.
14 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your kind words!
We’re delighted to hear that you found our team knowledgeable and helpful, and that you were pleased with both our range of vehicles and the service you received. It really means a lot to us that you would recommend us and choose to shop with us again.
The RiiRoo Team
Amazing
Amazing Add ons and such awsome products!! Got my son an electric quad for his 6th birthday and he loves it
7 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you for your review, Zoe.
We’re so pleased to hear your son loves his electric quad — what a fantastic birthday present! It’s great to know you’re happy with the add-ons and the product.
We really appreciate your support and hope he has lots of fun riding.
The RiiRoo Team
I’ve been to RiiRoo a few times and…
I’ve been to RiiRoo a few times and honestly every visit has been spot on. It’s not just a one off good experience, they’re always brilliant every time we go there with my son we love it!
The team are always really friendly and easy to talk to, and you never feel like you’re being rushed or pushed. That kind of service is quite rare these days. Ashley especially deserves a mention. Every time I’ve been in, Ashley has been amazing and really helpful, patient, and just genuinely great at what they do. You can tell they actually care about the customer.
Overall, just a genuinely good company with great people. I’ll definitely keep coming back and wouldn’t hesitate to recommend them to anyone
6 april 2026
Omdöme utan inbjudan
Svar från RiiRoo
Thank you so much for your kind words, Dimitris.
It’s fantastic to hear that you’ve consistently had such positive experiences with us — that really means a lot. We always aim to provide the same level of service every time, so it’s great to know that’s coming across.
I’ll be sure to pass your feedback on to Ashley as well — they’ll be delighted to hear your comments. We’re very lucky to have such a dedicated team who genuinely care about our customers.
We truly appreciate your continued support and recommendation, and we look forward to welcoming you back again soon.
The RiiRoo Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.