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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Outstanding service from these guys! Helped me through the ordering of a Ride on Defender for my Grandson - and when there was a bit of an issue with the delivery ( the delivery company - not Titan To... Se mer

Betygsatt 5 av 5 stjärnor

Thank goodness for these guys. After making the mistake of buying a ride‑on car from Riiroo — which arrived damaged and overheated within 30 minutes of charging — I ended up speaking to the... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a 24v Range Rover for a birthday present for my little girl. I called before ordering to ask about estimated delivery time frames as I had left it quite close to the special day before decidin... Se mer

Betygsatt 1 av 5 stjärnor

I bought the Licensed 4 Wheel Drive Can-Am Mini Maverick UTV 24V last week, expecting an upgrade from our previous ride-on car. Unfortunately, it turned out to be a major disappointment. Fir... Se mer

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Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

22 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding service from these guys

Outstanding service from these guys! Helped me through the ordering of a Ride on Defender for my Grandson - and when there was a bit of an issue with the delivery ( the delivery company - not Titan Toys ) - Kriss stepped in and got it sorted - and the car was delivered next day . So impressed with their customer service... oh - and the Car is Fab !

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service and aftersales experience

Wanted to leave a review as I bought one of their ride-ons for my Son for Christmas and did a fair bit of research prior to buying. There are a couple of businesses selling essentially the same cars and Titan Toys just edged it on price, but much more importantly, I called and spoke with a couple of the companies and Titan blew their competition out of the water in terms of customer service. This was then tested when I had a minor issue with a switch on the car. Richard at Titan couldn't have responded quicker or more efficiently to resolve the issue. He also called me to let me know what he'd sent out and give me some advice. My view of a company is mainly driven by the after sales experience, and if I was buying another ride-on, I wouldn't hesitate to buy from Titan even if they were a little more expensive, as piece of mind is everything!

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Outstanding Service – Couldn’t Recommend Titan Toys More Highly

Thank goodness for these guys.

After making the mistake of buying a ride‑on car from Riiroo — which arrived damaged and overheated within 30 minutes of charging — I ended up speaking to the team at Titan Toys, and honestly, they were a breath of fresh air.

They couldn’t have been more helpful. They even offered to keep the store open late so I could pop in, and upgraded the postage so my daughter would have her replacement car in time. That alone was above and beyond, but it didn’t stop there.
When I got stuck building the car, they guided me through it step‑by‑step on live chat, with patience and genuine care.

I can’t rate them highly enough. Proper customer service, proper people, and a company I’ll absolutely be returning to when my daughter is ready for her next upgrade.

Five stars, well deserved.

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

24v Pro Drifter Kids Go Kart

Ordered the 24v Pro Drifter ™ Adjustable Kids Electric Drifting Go Kart for Xmas.

Very impressed, long battery life and car looks brilliant. 5yo loves it.

25 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased a 1000TT ride on car for my…

I purchased a 1000TT ride on car for my boys birthday and they were excellent to deal with from the first phone call! They answered all my questions and were really patient. I explained what I needed and they recommended me the perfect birthday gift! They even sorted out express delivery so it arrived in time for his big day.
Once it arrived I couldn’t charge it because of my mistake. I called them and they talked me through the process of getting it going. Without any issues the car worked perfectly. I managed to blow the fuse on the dashboard lights and they without any hesitation sent me a new circuit board to fit on. They have been great and I highly recommend them.

13 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great swing from a company giving personal service

I ordered a 2 in 1 grow with me wooden swing seat for my granddaughter. Arrived promptly. I was pleasantly surprised by the sturdiness of the timbers and quality of the components. The eau de nil finish on the brackets make it look very classy. Easy to assemble. High quality end result. Had its baptism this weekend and was a complete success entertaining one very happy little girl.

12 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

I don't usually leave reviews but after a recent disappointment with another company about my order that they haven't shipped (it's been a month) I had an urge to leave something positive out there. The BMW 4 is great and our daughter loves it to bits! She was sceptical at first but she convinced herself eventually that it is fun! I've placed an order and it got shipped the next day. It was so quick and it's good to see companies still care about their costumers. The car arrived well packaged and it's such a good quality. Thank you guys so much! I'll definitely order from you in future :)

4 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Expect the massive cracks on swing

After a week, massive cracks all over, full length..contacted company and was told off, apparently normal with wood. don’t have confidence in safety of this their swing.

29 juni 2025
Omdöme utan inbjudan
Logotyp för titantoys.co.uk

Svar från titantoys.co.uk

Hi Andrea
Thanks for taking our call yesterday in regards to your wood and this review. Hopefully our explanation in regards to the nature of the wood cracking gives you confidence in in our life time warranty swing sets. As explained this is a natural occurrence and is industry standard, These will come and go throughout the season and does not affect the strength or durability of the swing. As also mentioned in our call, we have wood leaving our warehouse with similar or larger cracks and its absolutely fine. If you need us going forward for anything else you know where to find us :-)

Regards
Titan Toys

Betygsatt 5 av 5 stjärnor

Excellent customer service

I ordered a swing for my grandson online.i was concerned that it would not arrive in time for his birthday. I contacted Titan who assured me every effort would be made to get the delivery to me on time and thankfully the swing arrived on my grandson’s birthday. The swing is excellent - strong and sturdy and my grandson loves it !

12 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

BMW M4 - Excellent service

I recently purchased a BMW M4 for my granddaughters birthday which she loves to bits.. The quality standard and build is very impressive.

I had a minor issue which Richie without any hesitation resolved my concerns immediately and professionally. I also received a free upgrade as a gift.

The aftersales service is excellent and they go the extra length to provide good customer experience.

I would highly recommend Titan toys to anyone wishing to make their children happy with a special gift.

Many thanks Richie

22 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dirt Traxx 24V…

I recently purchased the Dirt Traxx 24V 4WD Off-Road Tipper Buggy from Titan Toys, and I couldn’t be happier with my decision! This buggy is not just a toy; it’s an adventure on wheels for my kids.

First off, the build quality is impressive. It feels sturdy and well-constructed, which gives me confidence that it can handle rough terrain and the enthusiastic play of my children.

The 24V battery provides plenty of power, and I love that it offers both speed and control. My kids have a blast zooming around, and the remote control feature gives me peace of mind, allowing me to step in if needed. The design is visually appealing, and the bright colors make it a hit with the kids.

Overall, I highly recommend the Dirt Traxx Off-Road Tipper Buggy from Titan Toys. It’s a fantastic investment in outdoor play that promotes adventure, creativity, and fun. My children are thrilled with it, and I can’t wait to see all the places their imaginations take them!

Thanks again

15 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointing Quality – Much Worse Than a Cheaper Ride-On

I bought the Licensed 4 Wheel Drive Can-Am Mini Maverick UTV 24V last week, expecting an upgrade from our previous ride-on car. Unfortunately, it turned out to be a major disappointment.

Firstly, the product doesn’t match the images on the website – the parts and colors are different, and to make matters worse, the seat belt was completely missing from the package.

The biggest issue is the remote control. It’s cheap, poorly made, and loses connection with the car after just 12–15 meters, making it almost impossible to control remotely, which is a safety concern when supervising young kids.

What’s most frustrating is that the older car I bought from Smyths was £100 cheaper and performs much better. The remote from that model works over long distances and never disconnects. I paid more expecting a better product, but after only 2 days of use, it’s obvious this model is a downgrade, not an upgrade.

Definitely not worth the price and very disappointing for a supposedly premium ride-on. I would not recommend this to other parents.

14 maj 2025
Omdöme utan inbjudan
Logotyp för titantoys.co.uk

Svar från titantoys.co.uk

Hi Ion

Thank you for taking the time to leave a review. We’re truly sorry to hear you’re disappointed with the product you received. However, we feel it’s important to clarify a few points for the benefit of our customers and future buyers.

Firstly, the product in question – the Licensed 4 Wheel Drive Can-Am Mini Maverick UTV 24V – is an official branded item that is widely sold by many retailers, not manufactured by Titan Toys. While we take pride in carefully curating the products we stock, the design, manufacturing, and components of this model are handled by the official brand license holder.

That said, we absolutely stand behind the service we offer and always want the chance to resolve issues quickly and fairly. We were surprised to see negative reviews posted across multiple platforms without you first contacting us via email or phone – especially as we pride ourselves on providing outstanding customer support, which our many positive reviews reflect.

We reached out to you directly and asked why this wasn’t raised with us first, and we were more than willing to help. In fact, we offered the option to return the product for a full refund – which you declined. We find this somewhat confusing, as it suggests that despite your concerns, you chose to keep the item, indicating it may not be as unfit for purpose as described.

Regarding the seatbelt issue – we agree this should not have been missing, and we would have happily rectified that immediately had we been informed.

On the matter of the remote control: it is indeed tested and designed to work within 10–15 metres intentionally, in line with UK safety standards. We explained that higher-range remotes (such as those with 50–100m range) are considered less safe, as supervising adults should always remain close to the vehicle when it is in use. The current range is a conscious safety feature rather than a defect.

You also acknowledged during our conversation that the wording in your review may have been misleading, particularly regarding performance. As noted, the 24V model performs significantly better than a standard 12V ride-on, which you agreed with.

We sincerely regret that you didn’t feel comfortable contacting us first before leaving public reviews. We strive to resolve every customer issue promptly and fairly, and customer satisfaction is our number one priority. We hope you might reconsider this review, as it reflects more on the product specification than on our business or service. We’re confident that had we been given the chance, we could have resolved this to your satisfaction.

If you’d like to reopen a discussion with us, we’d welcome the opportunity to assist you further.

Kind regards,
The Titan Toys Team

Betygsatt 5 av 5 stjärnor

What a great company..after a bad…

What a great company..after a bad experience with a kids 4x4 canam maverick elsewhere
Although Titan toys were a long way away i rang with questions speaking both to Richard and Alex. Great work ethic and spent time talking to a potential customer..
Orded shipped and packaged and delivery at said time was great..i had an age thing pairing in the remote and Richard talked me through it.
I am sure my grandaughter will be highly delighted
Many thanks
Give them a go great customer service.

29 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant Customer Service, Easy Ordering

Ordered a 24v Range Rover for a birthday present for my little girl. I called before ordering to ask about estimated delivery time frames as I had left it quite close to the special day before deciding to go ahead, and the lovely gentleman on the phone got the car out whilst he was on the phone to me, ready for dispatch in the afternoon. It arrived the next day, well packaged, all parts accounted for. Cannot recommend Titan Toys enough!

5 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional customer service

Messaged the company at 5.15am and Richie (owner) answered immediately . He explained he was an early bird and always started early. He imparted great knowledge and explained various 24v utv cars and their specifications .i was confident in his expertise and willingness to spend time with me . I'm now awaiting for the 4x4 24v can am maverick arriving Monday 7th April . My grandchildren can't wait . I will follow up a further review of the product but ,,,,,
Exceptional customer service .

3 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the company

Very happy with the company, delivered on time and when I had a problem connecting the steering rod I called them and they helped me over the phone, little lad loves the drift kart all his friends are jealous and now are asking their parents for one, definitely made his christmas day,

21 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Titian Toys / Electric car

Titian Toys is a standout in the toy industry, high quality products delivered with care and passion. Committed to great customer service, we had an issue setting up the toy and were getting response at 10pm! Brought great joy to us and our family. Will be a repeat customer.

3 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

After ordering a similar car from another store, and it arriving damaged—not once, but twice I was skeptical about trying again, but these guys delivered flawlessly. They saved my son’s birthday! I ordered an electric car, which arrived in perfect condition, carefully packed and delivered on a pallet. The quality of the car exceeded my expectations. Before purchasing, I called them to get some advice, and they were incredibly helpful, providing all the information I needed without any pressure to buy.
I also requested express delivery with a one-day dispatch delay, and they accommodated my request without any issues. I’d gladly buy from them again.

13 november 2024
Omdöme utan inbjudan

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