I’ve had such a great experience with Ride EquiSafe! They carry an amazing selection of high-quality equestrian products, and their customer service is truly excellent. I’ve shopped with them both onl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... Se mer
True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been... Se mer
I knew it was time to invest in an Air vest, but I was overwhelmed at the concept of choosing the right one. The virtual fitting was incredibly helpful. I went with the suggested Equitheme vest and it... Se mer
Företagsinformation
Skrivet av företaget
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Kontaktuppgifter
2676 John Shehan Rd., 28756, Mill Spring, USA
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4,8
Utmärkt
651 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helped guide me to the right size for…
Helped guide me to the right size for my new air vest. Shipped me the wrong color and took care of it immediately. Awesome company to work with! Highly recommend.
13 juni 2025
Representative was helpful.
13 juni 2025
So helpful in choosing my vest online
So helpful in choosing my vest online. Gave me 3 to choose from and then confirmed the fit of the one I purchased with the photographs I sent. Very helpful.
6 juni 2025
These guys are amazing
These guys are amazing! I made a huge mistake on an order and Catherine went above and beyond to help me fix my mistake and get everything I needed. I have previously bought an air vest from her and that was a 100% positive experience as well. I'm would recommend Catherine and her team to anyone!
13 maj 2025
I purchased an air vest
I purchased an air vest. It was great to work with someone who had a wide selection of vests for different shapes and sizes. It's an expensive investment the fit of which should not be left to chance.
6 juni 2025
The customer service is amazing
The customer service is amazing. I had some trouble with the sizing for my airvest and they were very helpful.
28 maj 2025
Omdöme utan inbjudan
Innovative and superbly manufactured…
Innovative and superbly manufactured product, good customer digital communication and quick delivery
14 maj 2025
disappointed…
I have to admit that I’m disappointed in the week-long delivery time. I have signed up for a Hunter Clinic which requires a protective vest and the one I’ve ordered will now arrive too late for my use.
11 maj 2025
Svar från Ride EquiSafe
Hi Shannon, I believe that the greater disappointment is ours that you chose to shift the blame for your planning to us. You ordered your vest on Saturday, May 10. We packaged the vest and printed a lanel on Sunday May 11 and it was picked up by UPS on Monday the 12th (UPS doesn't pick up on the weekends).
We are based in North Carolina. You live in Canada. Short of a personal delivery service, we're unsure what your expectation was for delivery timeline. You certainly did not reach out at any point to inquire about when to expect delivery, although when we printed a label you would have received an email notification giving you an estimate, along with multiple subsequent emails about the shipment's progress.
You may have also noticed that we are in the midst of a trade war, and given that you made an international purchase, perhaps should have planned for a potential delay in a shipment clearing customs as a result - none of which we control.
We're not really sure how a package that shipped within 24 hours of you ordering it has resulted in your "disappointment." However, we are grateful to have met and even exceeded the expectations of our thousands of customers that have reasonable expectations and plan ahead appropriately.
Catherine was fantastic to work…
Catherine was fantastic to work with—she went above and beyond to help me find the perfect safety vest that fit my body comfortably and met all my needs. I truly appreciated her patience, knowledge, and attention to detail!
8 maj 2025
Always love ordering from equisafe
Always love ordering from equisafe! Super professional, fast shipping, great company!
7 maj 2025
The helmets arrived top late and not in…
The helmets arrived top late and not in my country
8 april 2025
Svar från Ride EquiSafe
Hi Estefany, thank you for your order and your feedback. You placed your order on March 24th at 8:42 pm for a product that clearly states it takes 6-8 weeks for delivery, as it is manufactured to order for us in Europe. The helmet was delivered on April 11th, far in advance of the delivery estimate. The items were delivered to the address that you communicated to us, which you actually requested to have changed on several occasions. I'm so glad we were able to delivery your items in just 3 weeks rather than the 6-8 weeks originally quoted.
Great help from the team at KY- Busy…
Great help from the team at KY- Busy day and they took the time to talk to me and help me get fitted for my new combo safety vest.
29 april 2025
Great customer support experience
Great customer support experience, including advising me the right air est to wear with or without a body protector and how to adapt it for either situation.
29 april 2025
Excellent Quality Products & Superb Customer Service
Ride EquiSafe has magnificient products. Anything you could possibly be looking for will be found at Ride EquiSafe and their products are of superb quality. Aditionally, Catherine is an absolute delight to work with. She was so helpful to me when I kept making mistake after mistake after mistake. She got me straightened out and I could not be happier with all the products I have purchased from Ride EquiSafe.
18 april 2025
Great staff- very patient
Great staff- very patient, taught us proper fit, made sure we understood all the different features, helped us make a safe and educated choice, took their time, we didn’t feel rushed. I’m confident that we made a good choice and we know how to use our equipment. Very pleased with the whole experience.
25 april 2025
Fast service
The item I needed was unavailable at my usual places and fortunately Ride EquiSafe it. And I got the muzzle in less than a week/
25 april 2025
I ordered xs and got a s size
I ordered xs and got a s size. I had already gotten a small before and had do return them because they were too big
1 april 2025
Svar från Ride EquiSafe
Hi Daniela, you originally purchased a small in person at our WEF booth, and you then decided to exchange for an XS, which was shipped to you as we were out of stock at WEF. The XS was delivered 4 days after you requested the exchange, therefore we're not sure why this quick service is deserving of a 2-star review?
Ride EquiSafe for Safety and Style in the Ring!
The Ride EquiSafe team provided knowledgeable assistance as I selected a new air vest and safety stirrups. My previous air vest (also purchased from EquiSafe) served me well for years, so when it was time to replace it, I once again trusted Ride EquiSafe and they did not disappoint. I appreciate their extensive selection of quality products, their professionalism, fair pricing, and fast shipping. I highly recommend RideEquiSafe.com for your English tack and riding apparel needs!
28 april 2025
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