I’ve had such a great experience with Ride EquiSafe! They carry an amazing selection of high-quality equestrian products, and their customer service is truly excellent. I’ve shopped with them both onl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... Se mer
True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been... Se mer
I knew it was time to invest in an Air vest, but I was overwhelmed at the concept of choosing the right one. The virtual fitting was incredibly helpful. I went with the suggested Equitheme vest and it... Se mer
Företagsinformation
Skrivet av företaget
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Kontaktuppgifter
2676 John Shehan Rd., 28756, Mill Spring, USA
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4,8
Utmärkt
651 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I buy ALL of my safety gear from Ride…
I buy ALL of my safety gear from Ride Equisafe. They know the product inside and out. They help you long after your purchase. And they carry regular riding and outdoor clothes hard to find elsewhere.
25 april 2025
Easy Peasy - New Air Vest
I sent off my measurements and some basic information and promptly received several vest recommendations. The process was so easy, and I love my new vest. It fits and looks better than the one I had before. I recommend EquiSafe to everyone interested in a new air vest!
20 mars 2025
Ride EquiSafe is AWESOME
Ride EquiSafe is AWESOME! They have great options and beyond amazing customer service- I will always look for items with them before going elsewhere!
13 april 2025
Wonderful store and wonderful owner!
Catherine is wonderful to work with and keeps her store stocked with so many great products! Looking forward to making future purchases!
11 april 2025
Another great experience with Ride Safe
This was my second purchase from Ride Safe and I couldn't be happier! I had to do a virtual fitting for both of my air vests and they guided me through the process easily. I'm so thrilled with my new gorgeous Animo air vest. Thank you so much for all of your professional and expert help!
2 april 2025
GREAT service and support
The team at Ride Equisafe are wonderful--super helpful, responsive and they know the products. Service is EXCELLENT! I rely on their honesty and help answering my questions on all safety related riding products. Could not be happier!
4 april 2025
Personalized Service
Thank you for the personalized service in selecting an air vest that fit me and my budget. Vast selection of vests to choose from and knowledgeable staff made it a great experience.
22 mars 2025
Professional and courteous service.
Professional and courteous service.
31 mars 2025
Omdöme utan inbjudan
I would call and never got through and…
I would call and never got through and never called me back
29 mars 2025
Svar från Ride EquiSafe
Hi Patricia, I'm so sorry you experienced this, but it wasn't with our business. Luckily we use a phone system that logs all incoming and outgoing calls, and when searching using the phone number on your account, not a single record of an incoming call or voice mail was found.
What we did find however, were email communications:
You sent us an email on 2/26, we responded on 2/26
You sent us another email on 2/26, we resppnded on 2/26
You sent us an email on 3/27, we responded on 3/27
You sent us an email on 3/28, we responded on 3/29 (sorry for the delay there)
If there are unanswered questions or issues, we're always more than happy to help. To confirm that you have the correct phone number, our business line is 919-404-9744 and you are welcome to call any time.
Always great support!
24 mars 2025
Fantastic Service and Follow Up
Great experience getting fitted in Wellington - great explanations on why a particular brand was good or not good for my shape, how the vest should feel, and things to think about. I own my own tack shop and confidently recommend Ride Equisafe for the their expertise to our own customers as well. Safety before all else and the Ride Equisafe team have invested considerable time in researching the best. Thank you! It means a lot to feel confident continuing to jump the sticks as a 50 + year old.
15 mars 2025
Catherine is terrific!!
Catherine is terrific - and she is truly an expert on equestrian safety! We are so grateful to Catherine and to Ride EquiSafe! She is saving many equestrians from severe damage, or even death! Thank you, Catherine!
5 mars 2025
Sophie Carlin
Sophie Carlin was wonderful. She listened to my concerns and is super knowledgeable. She spent a lot of time showing and explaining the many types of options. Couldn't have been more pleased with the experience.
2 mars 2025
The quick response to sending me…
The quick response to sending me canister replacements. So very helpful! Also i can trust every product they carry is top of the line.
5 mars 2025
We couldn't have done it without Catherine
We dealt with Catherine and she was fantastic from start to finish. She explained everything to us, she made it easy to understand and she found the perfect safety vest for my daughter.
14 februari 2025
Great customer experience at the store…
Great customer experience at the store in Ocala. Friendly and helpful support with trying on multiple vests and fitting interests plus comfort.
28 februari 2025
Sophie Carlin is knowledgeable and helpful
Sophie Carlin is always so helpful in helping us pick out the right products. We will definitely be reaching out to her again for help in the future!
24 februari 2025
Detta är Trustpilot
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