Reward Mobile Omdömen 

191
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Poor customer service - couldn’t reach anyone via phone, instant chat or email. When I did receive a response they stated it was too late & my order was already dispatched. I had still not received an... Se mer

Betygsatt 4 av 5 stjärnor

Really happy with my SIM only deal. Was a little hesitant at first having read reviews on here but SIM arrived quickly and got a really good deal. Would have given five stars but found it tricky to ta... Se mer

Betygsatt 5 av 5 stjärnor

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltelefoner

Skrivet av företaget

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

191 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 11 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(191)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Value & Service

Excellent. Efficient and quick service. Order arrived the next day. Great prices too.

15 juli 2025
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Thanks for taking the time to leave a review.

Kind regards

Reward Service

Betygsatt 1 av 5 stjärnor

They don't answer questions just cancel…

They don't answer questions just cancel contract due to out of stock with out telling you and when u message they don't like answering

9 juli 2025
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Please email your contact details to customerservices@rewardmobile.co.uk and we will look into this further for you.

Kind regards
Reward Service Team

Betygsatt 5 av 5 stjärnor

My mobile

Top notch , Everything was done quickly professionally and easy no messing around will definitely be using reward mobile again

8 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I disappointedly have to agree with…

I disappointedly have to agree with theese poor reviews I got accepted for a phone was sent out the contract I had an issue so I rang and managed to get threw to someone I sent them my copy of Id bank and passport that was super easy but finding out when my phone will arrive is frustrating as I'm getting no communication now from you I've phoned and phoned Web chat not available and sent emails I'm feeling like they have scammed me for my private id details just to update my phone arrived today 25th of april so really pleased about that

23 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I GOT MY HANDSET

I am now restoring my rating to five stars, as I had previously stated I would.

Initially, I encountered an issue:
The phone I had ordered was out of stock, and it took several days of follow-up before I finally received it.

That said, the company conducted itself professionally throughout, and I would readily recommend their services.

However, I have observed that they request certain customers to provide photographic identification, such as a passport or driving licence. In my view, this poses a considerable security risk.

I was approved, but unsurprisingly, the phone is out of stock, something that wasn’t disclosed until after the process was completed. I’m now left waiting for the next update via email. Not exactly a promising first impression. If the phone eventually arrives, I’ll be happy to revise this to five stars, but at present, it’s rather disappointing.

Moreover, if the specific handset is genuinely out of stock, one has to question why there are still numerous advertisements on their website promoting they offering various plans and network options for the very same device. It feels quite misleading...
AGAIN I DO RECOMEND TO ANYONE THIS COMPANY...

17 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Got approved but...

Got approved, but of course the phone is out of stock — something they don’t tell you until after the fact. Now I’m stuck waiting until next week. Not a great first impression. If the phone ever shows up, I will bump this to 5 stars, but right now it’s a letdown.

I did get the phone after about 2 weeks had to change colour. I will upgrade this to a 5star as mentioned due to being accepted with bad credit! Thanks to Ruby for helping out and updating me // calling me.

10 april 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

This is a legitimate company

This is a legitimate company, even tho I felt like I was being scammed. They did ask for photo ID and utility bill for security reasons and could have been explained this previously, but failed to do so. Also I had an email to say item was out of stock but once I chased them as no update, phone was delivered next day and on time. So not the greatest customer service but the cost of phone and contract was the cheapest. Not as quick or straightforward as other providers but got the product in the end which took 5/10days in total

15 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Ignore all the bad reviews. I had a fantastic deal on a contract with a iphone 16. I was kept up to date via email straight through the process. My phone was out of stock but kept notified. When the phone came it was such a easy step by step guide moving from my old provider to my new one. I brought my old phone number with me and this was brought over within 24 hours also. Very happy I chose Reward Mobile, great communication.

28 januari 2025
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Betygsatt 1 av 5 stjärnor

Zero communication!!!!!!

Zero communication!!!!!!

They don't email you about the order, don't update you about the order, never answer their phones, don't reply to emails and the "live chat" they suggest you do does not work.

Starting to suspect this is a scam company looking to take your data as surely a communications supplier would know how to communicate???

2 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great deals and excellent customer…

Great deals and excellent customer service from Vicky. Fast dispatch and up dates throughout.

27 december 2024
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Thanks for taking the time to leave a review.

We will pass the feedback on.

Kind regards

Reward Service

Betygsatt 5 av 5 stjärnor

Champions in a battle field

A company that consistently exceeds expectations by delivering superior quality products or services, maintaining unwavering reliability, and providing exceptional customer service. Their commitment to innovation, ethical practices, and transparency creates a seamless and trustworthy experience for customers, fostering loyalty and long-term satisfaction.

26 december 2024
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Betygsatt 1 av 5 stjärnor

Worst experience of my life

Worst experience of my life. No call answered received the SIM.. They have sent me ee sim.. and there is no account Active on SIM. Worst experience.. sending them emails is like banging your head with wall.They have sent me someone else numbers. Guys please stay away scammers.

19 december 2024
Omdöme utan inbjudan
Logotyp för Reward Mobile

Svar från Reward Mobile

Hi

Sorry to hear your sim card wasn't activated when you received it. I can see this has now been resolved and you have advised us that you are happy to keep the new contract.

Any problems, please contact us at customerservices@rewardmobile.co.uk

Kind regards

Reward Service

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer