20 years with Resmed fantastic customer service .had many machines and masks, However latest F20 is rubbish ! Try reattaching the tube to the mask when it comes off . It requires the ability to feel... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Right now ResMed are lucky to get 1 stars after a third mask fail - a fairly new mask which has torn for some reason on the bridge of the nose position .This comes after previous failings strap... Se mer
A shout out to Liverpool store Manager Rajani & her equally helpful staff for their excellent customer service. Being a first time cpap user that extra care & support factor always goes along way in... Se mer
Vor 8 Tagen haben wir einen Gerätetausch in Auftrag gegeben - sehr dringend und das auch so kommuniziert! Auf Nachfrage vor 6 und 4 Tagen die Antwort bekommen, dass das Gerät noch nicht raus gi... Se mer
Företagsinformation
Om ResMed
Skrivet av företaget
ResMed changes lives with medical devices and cloud-based software apps that better diagnose, treat and manage sleep apnea, COPD, and other chronic diseases.
Visit our website
Visit our website
Kontaktuppgifter
3,5
Medel
5 tn omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The website was easy to navigate and…
The website was easy to navigate and the options are very clear. I love the subscription feature as it makes this expensive machine accessible to most budgets. The only thing I wish was different is that the AirTouch mask was an option for the machine subscription bundle.
30 april 2023
Svar från ResMed
Hi MNicke,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
Svar från ResMed
Hi John,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive experience and hope we see you again in future.
Sleep well,
ResMed Australia
Delivery was quick
30 april 2023
Svar från ResMed
Hi Joanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, quick experience and hope we see you again in future.
Sleep well,
ResMed Australia
your water chambers are faulty had to…
your water chambers are faulty had to buy 4 so far all leak in middle after 2 months have had no refund
29 april 2023
Svar från ResMed
Hello Errol,
Our Water Chambers do come with a 12 month manufacturer's warranty, so please ensure you are following the correct channels (contacting your supplier) if you have a problem with your ResMed products so we can arrange free replacements for you if applicable.
Sleep well
ResMed Australia
Your frequent erroneous communications…
Your frequent erroneous communications regarding payment difficulties are extremely annoying and attempts to discuss this were met with absolute intransigence from your representative.
8 juni 2023
Svar från ResMed
Hello Paul,
Thank you for bringing your experience to our attention. We are so sorry that our service is not meeting expectations. We have taken your feedback on for future considerations and improvements.
If we can help you or your CPAP journey in any way in future, please let us know- we would appreciate a chance to turn your experience around.
Sleep well
ResMed
Wonderful Service
I found the Resmed staff member very helpful and so nice in providing me new parts and wonderful service 😀
19 maj 2023
Svar från ResMed
Hi Paul,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
The website purchase was hassle free
The website purchase was hassle free. The order was processed promptly and the order was fulfilled accurately
26 april 2023
Svar från ResMed
Hi Andy,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, prompt experience and hope we see you again in future.
Sleep well,
ResMed Australia
Happy sleeper
Hi, already replied to this review and was very happy with the service and items I requested
27 april 2023
Svar från ResMed
Hi Marijka
Thank you again for your review.
Sleep well,
ResMed Australia
Svar från ResMed
Hi Leeanne,
We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future.
Sleep well,
ResMed Australia
i have been dealing with a resmed…
i have been dealing with a resmed company for many years now.
when i have had problems with my machine they have been fixed quickly and loan parts have been available.
the products the company have supplied to me other than the cpap machine have been long lasting and of high quality.
i particularly like the new memory foam cushions.
they are softer on the face and the lumpy bridge of my nose and have fewer leak problems.
7 juni 2023
Svar från ResMed
Hi Narda,
We are so thrilled to hear of your fantastic experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Quick and accurate delivery.
17 maj 2023
Svar från ResMed
Hi Customer,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Great product
Great product and it has help me with my sleep disorder ..and great friendly service
17 maj 2023
Svar från ResMed
Hi Michael,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Svar från ResMed
Hi Len,
We are so thrilled to hear of your great experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
On April 26
On April 26, I ordered a N20 classic frame (order no 9370518, and found I ordered the wrong stuff. I rang helpdesk who told me to return the item to resmed in person for refund. I returned it to Resmed in Bella Vista but I have yet receive my refund.
25 april 2023
Svar från ResMed
Hi Eric,
Thank you for taking the time to share your experience with us. We’re known to get things right, and we regret that you had a frustrating experience this time. Please contact us on info@resmed.com.au so our team can investigate further.
Sleep well,
ResMed
Great service
24 april 2023
Svar från ResMed
Hi Robert,
We are so thrilled to hear of your great experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Svar från ResMed
Hi Mark,
Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
The machine is great and benefits great…
The machine is great and benefits great too. Concerned about cost of continual replacement components.
24 april 2023
Svar från ResMed
Hi Aussie,
Thank you for taking the time to share this review with us and the community. We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well,
ResMed Australia
Super fast and efficient.
25 april 2023
Svar från ResMed
Hi F S,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Fast delivery
15 maj 2023
Svar från ResMed
Hi Dave,
We are so thrilled to hear of your prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Svar från ResMed
Hi Mick,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
ResMed Australia
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.