Their website is closed off to new purchases in a totally deceptive way. The purchase button has been removed from the checkout page by disabling their Magento backend ("One-page checkout is turned of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Secondo acquisto che effettuo presso questo venditore. Avevo acquistato un pantalone Max Mara e stavolta ho acquistato un abito Max Mara, entrambi con sconto sostanzioso rispetto al prezzo iniziale. Q... Se mer
When you're in Australia & purchasing from Europe, and the prices are so much better than locally (making you wonder if it's too good to be true), you're always a little apprehensive until that first... Se mer
Företaget har svarat
Esperienza 5 stelle. Continuo a fare i miei acquisti da Residenza 725 nonostante mi sia trasferita negli USA. Ottimo servizio clienti, spedizione sicura e veloce, solo i migliori brand italiani e inte... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience. With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Kontaktuppgifter
Viale Gallodoro 48, 60035, 60035, Italien
- +39 0731712543
- support@residenza725.com
- residenza725.com
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Residenza 725
Dear Boris,
Thank you for your review!
We are glad to hear that! We can't wait to see you again on coltortiboutique.com!
Best Regards,
Coltorti Customer Care
Svar från Residenza 725
Dear Paolo,
Thank you for your review!
We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
PERFETTO
Tutto perfetto! Spedizione rapida, imballaggio curato e prodotto come da descrizione.
17 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Valeria,
Grazie mille per il suo commento!
Siamo molto felici che sia stata soddisfatta della sua esperienza.
Cordiali saluti,
Coltorti Customer Care
Vero Nice and happy experience to shop…
Vero Nice and happy experience to shop in Coltorti Boitique.
11 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Diego,
Thank you for your review!
We are so happy to hear you are pleased with your shopping experience and we can't wait to see you again on coltortiboutique.com.
Best regards,
Coltorti Customer Care
The package arrived in good status
The package arrived in good status. The shoes are exactly what I can expect. Coltorti kept informing me about the status of delivery. The shoes arrived in my country on time.
Just the process of the customs took some time. The package arrived in my house after a week since the order made. Be aware that apart from the price of the shoes, although no tax needed to be paid, I needed to pay the service charge for the customs clearance. In my case, it costs me US $37.05. It’s logical that we need to pay this amount when we buy something outside the country, so it’s ok for me. As I bought the shoes with discount, now add the service charge, the final price is nearly the same if I bought the shoes directly from the brand.
5 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Michelle,
thank you so much for your review!
We are glad that you have been satisfied with your shopping experience.
We hope to see you again soon on coltortiboutique.com!
Best regards,
Coltorti Customer Care
Issue resolved with faulty product
I purchased a handbag from this website. It arrived very quickly and the bag was absolutely lovely. However, the front panel of the bag had visible puncture marks, where it looked like stitching had been done, unravelled, and re-stitched. These issues happen and although it’s not a huge issue, it’s not the perfect quality which you pay for in an expensive product. In the end, I was offered a refund by the team at Coltorti, which was appreciated.
7 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Jessica,
Thank you for your review.
We are very sorry to hear that you were not satisfied with your purchase, as per our previous email, once we receive your return we will issue your refund. Do not hesitate to contact us at support@coltortiboutique.com if you require any further help.
Best regards,
Coltorti Customer Care
Parfait
Bonjour, j'ai connu ce site par hasard en cherchant un article précis, et j'en suis ravie.
J'ai été livrée en 48h par DHL. L'article est conforme , l'emballage bien protecteur.
Tout a été parfait , le suivi est nickel.
Je recommande à 100%.
Je repasserais commande en toute confiance.
5 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear FV,
Thank you so much for your review!
We are happy to hear that you enjoyed your first shopping experience with us that that you are satisfied with your purchase and our service. We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
Everything was perfect
6 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Alessandra,
Thank you for your comment!
We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
The shipping was fast but the show box…
The shipping was fast but the show box has some damaged.
28 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Claire,
thank you for your review.
If you need any help please contact us at support@coltortiboutique.com.
Kind regards
Svar från Residenza 725
Dear Carol,
Thank you for your comment!
We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
Great experience
Seamless experience. Ordered 1/21, delivered 1/25. Received several notifications along the way from ordering, to shipped to out for delivery. Will definitely be back in the future.
25 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear ClassyStyleLady,
Thank you so much for your review!
We are glad to hear you are satisfied with your shopping experience, we cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
Tutto perfetto.
2 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Fabio,
Grazie per il suo commento!
Ci fa molto piacere e la aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Svar från Residenza 725
Gentile Giampaolo,
Grazie per il suo feedback!
Siamo molto felici che sia stato soddisfatto della sua esperienza. La aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Defective Discounted Goods
Timely and excellent after-sales, satisfactory shopping!
31 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Salvatore,
Thank you for your comment.
We are very sorry to hear that. Please email us at support@coltortiboutique.com with a photo of the item indicating the issue so we can provide you with a solution.
Best regards,
Coltorti Customer Care
Penguins snowsuit size 4-5
The snowsuit is so beautiful and and quality is amazing, but it runs too big.
My son is 4.5 years, and I got him a size 4-5, but it was huge on him, and actually fit my 6 years old daughter
1 februari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Rand,
Thank you for your review.
Please note that you have 14 days after receiving your order to request a return, you can email us at support@coltortiboutique.com with your order number if you need help with the return process.
Kind regards,
Coltorti Customer Care
Servizio eccellente spedizione rapida e…
Servizio eccellente spedizione rapida e all’arrivo tutto ok , consigliatissimi
31 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Ernesto,
Grazie per la sua recensione!
Ci fa piacere e speriamo di rivederla presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Esperienza perfetta!
25 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Luca,
Grazie per il suo commento!
Siamo molto felici che sia stato soddisfatto della sua esperienza.
Cordiali saluti,
Coltorti Customer Care
Svar från Residenza 725
Gentile Andrea,
Grazie per la sua recensione!
La aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
In time delivery and quality packaging.
22 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Yolanda,
Thank you for your feedback!
We are glad to hear you are satisfied with your shopping experience and we can't wait to see you again on coltortiboutique.com.
Best regards,
Coltorti Customer Care
Svar från Residenza 725
Gentile Daniela,
Grazie per la sua recensione!
La aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.