Their website is closed off to new purchases in a totally deceptive way. The purchase button has been removed from the checkout page by disabling their Magento backend ("One-page checkout is turned of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Secondo acquisto che effettuo presso questo venditore. Avevo acquistato un pantalone Max Mara e stavolta ho acquistato un abito Max Mara, entrambi con sconto sostanzioso rispetto al prezzo iniziale. Q... Se mer
When you're in Australia & purchasing from Europe, and the prices are so much better than locally (making you wonder if it's too good to be true), you're always a little apprehensive until that first... Se mer
Företaget har svarat
Esperienza 5 stelle. Continuo a fare i miei acquisti da Residenza 725 nonostante mi sia trasferita negli USA. Ottimo servizio clienti, spedizione sicura e veloce, solo i migliori brand italiani e inte... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience. With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Kontaktuppgifter
Viale Gallodoro 48, 60035, 60035, Italien
- +39 0731712543
- support@residenza725.com
- residenza725.com
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ho preso un paio di Autry
Ho preso un paio di Autry, perfette bellissime. Consegna puntuale, tutto ok. Comprerò sicuramente altro.
11 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Daniele,
Grazie mille per la sua recensione!
Ci fa molto piacere e la aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Ordine perfetto
Prodotto ordinato lunedí sera, arrivato mercoledí pomeriggio in condizioni perfette. Felpa super scontata che rispecchia le mie aspettative. Non sara di certo l' ultimo ordine qui.
10 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Pietro,
Grazie mille per la sua recensione!
Ci fa molto piacere e la aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
Got my package that’s all that matters…
Got my package that’s all that matters :)
3 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Sharefa,
Thank you for your comment!
We cannot wait to see you again on coltortiboutique.com
Kind regards,
Coltorti Customer Care
Great experience!
Excellent customer service and a beautiful coat for a great price!
4 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Lidia,
Thank you for your review!
We are glad to hear that! We cannot wait to see you again on coltortiboutique.com
Kind regards,
Coltorti Customer Care
US shopper
Shipping to the US was quick and the product was as described and in great condition.
3 januari 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Josh,
Thank you so much for your comment!
We are glad to hear that you enjoyed your shopping experience with us and we can't wait to see you again on coltortiboutique.com.
Best regards,
Coltorti Customer Care
One of the best online store
One of the best online store! Very good Customer Service,selection,prices !
29 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Eva,
Thank you for your feedback!
We are glad to hear you loved your shopping experience! We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
A complete joke
A complete joke. My $400 purse came with damage and when I reached out to customer service, the lady offered me 10% off and basically said sorry about your luck.
12 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Marie,
We are incredibly sorry to hear that. Could you please resend an email to support@coltortiboutique.com so we can further assist you?
Kind regards,
Coltorti Customer Care
Buon servizio
Buon servizio. Veloce. Corrispondente all'ordine, consigliato
13 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Giorgio,
Grazie mille per la sua recensione!
La aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
BUYER BEWARE!!!!!!!!!!!
DO NOT BUY FROM THIS COMPANY!!!!! They told me they “refunded” me my order months ago and despite me reaching out to them, they will not help. I never got my refund. I have contacted my financial institution and even they are saying there is no history of a “refund” from them. Absolute crooks and beyond despicable. Will be taking this further and they will be held responsible.
8 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear SS,
As per our previous emails, we are incredibly sorry for the inconvenience caused, we confirm that your refund has been issued already.
Kind regards,
Coltorti Customer Care
Quick shipment and availability.
Quick shipment and availability.
6 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Xoxander,
Thank you for your review!
We are happy to hear that and we can't wait to see you again on coltortiboutique.com.
Best regards,
Coltorti Customer Care
Great experience
Amazing service, great product and fast shipping! I got my beautiful coat within less than one week to NY.
29 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Anne Camilla,
Thank you for your feedback!
We are glad to hear you loved your shopping experience! We cannot wait to see you again on coltortiboutique.com
Best regards,
Coltorti Customer Care
Everything is good
The bag was in good condition and delivered by time.
1 december 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Cheng,
Thank you so much for your comment!
We are glad to hear that you are satisfied with your purchase and can't wait to see you again on coltortiboutique.com.
Best regards,
Coltorti Customer Care
TAX payment
is ether include the tax onto the payment or don't put it at all because this is practically a scam if I want to buy a product I want to buy it at ease I want a refund this is a stupid marketing strategy to take more money because they know we wont double check and the stupid excuse is its written there SHUT UP!!!!!
22 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Jay,
We are very sorry to hear about your disappointment, however the information about taxes not being included for orders outside the EU is present on our website and in the confirmation email. Please contact us if you need any further clarification.
Kind regards,
Coltorti Customer Care
Una experiencia maravillosa con Coltorti Boutique
Comprar online en Coltorti Boutique ha sido una experiencia maravillosa. Tiene ropa de los mejores diseñadores, al mejor precio y envío rapidísimo. Yo hice la compra en fin de semana y el lunes por la mañana llegó el paquete a mi casa. Desde ahora sólo compraré en Coltorti. Muchísimas gracias! Hasta pronto!
21 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Estimada Nieves,
Gracias por su comentario!
Nos complace saber que ha tenido una buena experiencia en coltortiboutique.com y la esperamos pronto.
Atentamente,
Coltorti Customer Care
Beautiful bag
I was a bit hesitant before making my first order with Coltorti but the price was great and I decided to give it a go. It arrived in only a few days after I placed an order and the Fendi bag I received was beautiful. It would be even nicer if the original plastic on hardware was not taken off. A happy shopping experience and thanks !
16 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Joyce,
Thank you for your comment!
We are very happy to hear you had a positive shopping experience and we can't wait to see you again on coltortiboutique.com!
Kind regards,
Coltorti Customer Care
Primo acquisto con Coltorti
Primo acquisto con Coltorti; Ho ordinato un portafoglio. Ho trovato l’articolo in sconto, è Arrivato un 2 giorni e ben confezionato. Consigliatissimo!
13 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Roberta,
Grazie mille per la sua recensione!
Ci fa molto piacere e la aspettiamo presto su coltortiboutique.com.
Cordiali saluti,
Coltorti Customer Care
authenticity
Great authentic products and fast delivery.. make sure you pay duties and taxes immediately to avoid any issues with shipping...The US online store should offer all of the products they offer in all countries especially the ones they only offer in european countries
6 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear FM,
Thank you for your review!
Unfortunately, not all brands are available for US customers, but we hope to see you again soon on coltortiboutique.com!
Kind regards,
Coltorti Customer Care
Ottimo,sito dove sinceramente ho fatto…
Ottimo sito dove sinceramente ho fatto i migliori affari su nuove collezioni anche con sconti del 35% e spedizione gratuita…fuori dai periodi di sconti…consiglio vivamente, ordine effettuato n. 11000024017, scarpe Dolce e Gabbana uomo Verdi
9 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Giuseppe,
la ringraziamo molto per il suo commento e la aspettiamo presto su coltortiboutique.com!
Cordialmente,
Coltorti Customer Care
possibility of a tax refund
I have ordered a coat, from The UK, made a tax payment and now I am now looking to return it. I inquired about the possibility of a tax refund.
But nobody could answer me if a tax refund is possible, and if so, what the procedure would be for this to take place.
9 november 2023
Omdöme utan inbjudan
Svar från Residenza 725
Dear Olena,
We are very sorry to hear about your disappointment, however the information about taxes not being included for orders outside the EU is present on our website. Please contact DHL directly for more details regarding the refund of the taxes & duties.
Kind regards,
Coltorti Customer Care
Spedizione arrivata con notevole…
Spedizione arrivata con notevole ritardo e posizione personale sul sito sempre inaccessibile
25 oktober 2023
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Camilla,
Ci dispiace davvero molto per l'inconveniente e restiamo a sua completa disposizione.
Cordiali saluti,
Coltorti Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.