Their website is closed off to new purchases in a totally deceptive way. The purchase button has been removed from the checkout page by disabling their Magento backend ("One-page checkout is turned of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Secondo acquisto che effettuo presso questo venditore. Avevo acquistato un pantalone Max Mara e stavolta ho acquistato un abito Max Mara, entrambi con sconto sostanzioso rispetto al prezzo iniziale. Q... Se mer
When you're in Australia & purchasing from Europe, and the prices are so much better than locally (making you wonder if it's too good to be true), you're always a little apprehensive until that first... Se mer
Företaget har svarat
Esperienza 5 stelle. Continuo a fare i miei acquisti da Residenza 725 nonostante mi sia trasferita negli USA. Ottimo servizio clienti, spedizione sicura e veloce, solo i migliori brand italiani e inte... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
RESIDENZA 725 is a unique luxury retail destination that fosters a cultural ecosystem where different forms of expression and languages converge to create a new customer experience. With four stores in Italy and an omnichannel digital platform, RESIDENZA 725 builds on the nearly ninety-year legacy of COLTORTI, evolving its path of growth and success.
Kontaktuppgifter
Viale Gallodoro 48, 60035, 60035, Italien
- +39 0731712543
- support@residenza725.com
- residenza725.com
4,3
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
I did many purchases, great prices, great offer, good costumer care!
22 december 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Sil,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that you are satisfied with our prices and with our assistance.
We can't wait to see you again soon on residenza725.com!
Kind regards,
Residenza 725 Customer Care
Highly recommended and fastest delivery.
21 december 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Lyst,
Thank you for your review!
We're glad to hear that you had a positive experience with us and that our fast shipping met your expectations.
We can't wait to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
I was wishing for my dream bag
I was wishing for my dream bag to be in my budget and Residenza made it cime true! Also, my dream was delivered with fast shipping! Thanks so much
15 december 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Lisa,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that our fast shipping met your expectations, and that you are satisfied with our prices.
We can't wait to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
Incredible shopping experience
Incredible shopping experience. I was able to find a very special item at a fair price. It was packaged beautifully and shipped quickly. My shoes are perfect.
11 december 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Customer,
Thank you for your review.
We're glad to hear that you had a positive experience with us and that our prices and packaging met your expectations!
We hope to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
I bought a jacket on their english…
I bought a jacket on their english website. A week later, the shipping company contacted me and asked me to pay £ 100 in order to receive the item. At that point, since the requested amount was pratically 50% of what I had spent for the jacket, I refused to pay the amount. Subsequently, the jacket was returned and the company charged me not only the shipping cost but also a large part of the duty fees. Additionally, there was an exchange of emails with the company where i expressed my concerns and disappointment about the customs fees to be paid. Residenza725 told me that they couldn't do anything about it. They didn t mention at all that by refusing the delivery, I would still have to pay about 80% of the customs fees. If I knew that, I would have paid the customs fees and accepted the delivery in the first place.
24 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Cinzia,
Grazie per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
SALE PROMOTION IS GREAT!
SALE PROMOTION IS GREAT!! GOOD DEAL~!!
BUT SHIPPING IS LITTLE BIT LATE.
29 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Ms SO,
Thank you for your review.
We are glad to hear that you are satisfied with your purchase and the deals on our website, we would like to kindly remind you that due to the increase in orders during the holiday season, processing and shipping times may be longer than usual, as indicated on our Shipping section: https://www.residenza725.com/us_en/shipping-method
Kind regards,
Residenza 725 Customer Care
Top veloce e affidabile comprerò ancora
Top veloce e affidabile comprerò ancora
28 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Marco,
Grazie per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Excellent prix
Excellent prix, envoi soigné et rapide. Je recommande le site sans. Order #32000001888
19 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear JJRED,
Thank you for sharing your shopping experience at residenza725.com!
We are happy to hear that you enjoyed it and we cannot wait to see you again soon!
King regards,
Residenza 725 Custome Care
Happy!
Very helpful and fast to answer my questions, shipping was fast to the US, what I bought was as described and well packaged.
20 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Justin,
Thank you so much for your review!
We're thrilled to hear that you had a positive experience with us. It's great to know that our fast response and shipping met your expectations, and we're glad that your purchase arrived as described and well-packaged.
We hope to see you again soon on residenza725.com
Kind regards,
Residenza 725 Customer Care
post vendita super efficente consegna…
post vendita super efficente consegna veloce e prodotti di marca eccellenti consiglio vivamente
20 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Cristina
Grazie mille per il suo commento!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Some hiccups but that was fixed
I ordered a weekend max mara coat, using the size guide on Residenza725's website. But when I got it , it turned out the size guide was all wrong.
It took some time to communicate that with the customer care team but eventually got a solution out of it, and they said they’re working on fixing the size guide.
16 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Sammi,
Thank you for sharing your feedback.
We’re truly sorry to hear about the issues you experienced with the sizing of the item you purchased. After reviewing your case, we offered a solution and worked with you to resolve the situation. We appreciate your patience as we worked to correct the matter considering that you removed the tag, and we're glad that we could ultimately find a resolution for you. If you ever need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Residenza 725 Customer Care
Svar från Residenza 725
Gentile Carolina,
Grazie per il suo commento!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
TOP NOTCH
TOP NOTCH. Quality as advertised. Great price on high end Ferragamo shoes. Mine didn't fit, but that's on me. They came right away. Great experience. We'll see how the return goes.
11 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Austin,
Thank you so much for your review!
We're thrilled to hear that you enjoyed your shoppng experience with us. We're also glad the fast shipping and good prices made it even better!
We hope to see you again soon!
Kind regards,
Residenza 725 Customer Care
Tutto perfetto, il corriere è arrivato nel giro di 48 ore e il pacchetto era curatissimo anche se dentro c'era solo una t-shirt Felicissima di avervi conosciuto
Tutto perfetto, il corriere è arrivato nel giro di 48 ore e il pacchetto era curatissimo anche se dentro c'era solo una t-shirt
Felicissima di avervi conosciuto
12 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Cinzia,
La ringraziamo per il tempo dedicato a lasciare questa recensione!
Siamo lieti di sapere che il nostro sito e il servizio, così come la qualità del packaging e dei nostri prodotti, hanno soddisfatto le sue aspettative.
La aspettiamo nuovamente su residenza725.com per il suo prossimo acquisto.
Cordiali saluti,
Residenza 725 Customer Care
I placed an order for an item costing…
I placed an order for an item costing $825 and was contacted by customs for 250$ in customs duties. I contacted their customer service in an effort to resolve the issue as the duties seemed extremely high and I was concerned an error in filling out. the customs declaration was the issue. There is no customer service number. 4 emails later i received an email referring me to their policy about customs charges and fees should I not pay the duties which are incorrect! I would strongly caution anyone - this is like the Spirit airlines of retailers.
11 november 2024
Omdöme utan inbjudan
Product packaged well
Quick shipping and good price compared to other sites.
17 oktober 2024
Omdöme utan inbjudan
Svar från Residenza 725
Dear Aquanda,
Thank you for your review!
We are happy to hear that you enjoyed your shopping experience and we cannot wait to see you again soon on residenza725.com
King regards,
Residenza 725 Custome Care
Ottima esperienza di acquisto
Ottima esperienza di acquisto!
Ho acquistato un trench Max Mara ad un costo eccezionale che è arrivato in due giorni e con un'accurata confezione (addirittura la gruccia del marchio).
Negozio che terrò in considerazione per futuri acquisti on line.
7 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Anna Rita,
La ringraziamo per il tempo dedicato a lasciare questa recensione!
Siamo lieti di sapere che il nostro sito e il nostro servizio, così come la qualità del packaging e dei nostri prodotti, hanno soddisfatto le sue aspettative.
La aspettiamo su residenza725.com per il suo prossimo acquisto.
Cordiali saluti,
Residenza 725 Customer Care
Baracuta giacca G9 Harrington
L’indicazione del prodotto sul sito oltre alle precisazioni via mail sono del tutto inesatte
Pertanto pessimo servizio
7 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Mario,
Siamo spiacenti di non essere riusciti a soddisfare le sue aspettative. Potrebbe gentilmente fornirci il numero dell'ordine e inviarci un’email a support@residenza725.com, così da poter capire meglio cosa è successo? Ha ricevuto l'articolo errato?
Cordiali saluti,
Residenza 725 Customer Care
Tutto perfetto
Tutto perfetto, 30% di sconto su articoli delle nuove collezioni e spedizione rapidissima. Consiglio vivamente, tornerò di sicuro a fare shopping su questo sito
5 november 2024
Omdöme utan inbjudan
Svar från Residenza 725
Gentile Carolina,
Grazie mille per la sua recensione!
Siamo molto felici che sia stata soddisfatta della sua esperienza. Speriamo di rivederla al più presto su residenza725.com
Cordiali saluti,
Residenza 725 Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.