The live food arrived in good packaging with clear instructions on how to handle them before first use. I was impressed with the amount of food included in the packages also as my local stores do n... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
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I’ve tried a lot of different suppliers over the years, but Reptiles By Post has officially set the gold standard. I recently ordered a batch of live crickets, and I was honestly blown away.... Se mer
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First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby bear... Se mer
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Företagsinformation
Skrivet av företaget
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Skrivet av företaget
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Kontaktuppgifter
Storbritannien
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,7
Utmärkt
2 tn omdömen
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have not received my delivery as the…
Have not received my delivery as the wrong postcode was put on delivery. The correct postcode is NP165RG. The incorrect postcode was for Lydney.
16 april 2026
Svar från Reptiles By Post
Hi David. We ship orders exactly to the address details entered at checkout. In this case, I would assume that the postcode you provided was incorrect, which resulted in the parcel being sent to the wrong location. If you would like to email us at info@reptilesbypost.com we would love to help you with this. Thank you.
Haven’t received my parcel and paid for…
Haven’t received my parcel and paid for next day delivery
17 april 2026
Svar från Reptiles By Post
Hi Leigh, I can't see any messages from you on our system. If you would like to email us at info@reptilesbypost.com we would love the chance to investigate what's gone wrong and put this right for you. Thanks, Eve.
Did not have item I was after
10 april 2026
Svar från Reptiles By Post
Hi Ayeisha. We're really sorry that we were out of stock of one of the items that you ordered. The refund should be back in your account within the next day or two. If you have any more issues, don't hesitate to email us at info@reptilesbypost.com. Thanks.
Best pet food about
Always arrives pleasure I would highly recommend, communication is also second to none
17 april 2026
Svar från Reptiles By Post
Thank You, Simon
Quick delivery and Im happy with order…
Quick delivery and Im happy with order packed well. Highly recommended
9 april 2026
Svar från Reptiles By Post
Thank You, Soraya
First time using this service and they…
First time using this service and they turned up in great condition will be using again lizards are happy so am i
16 april 2026
Svar från Reptiles By Post
Thank You
Didn't take long to arrive I feed my…
Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I should be giving them.
15 april 2026
Svar från Reptiles By Post
Thank you, Lindsay. If you ever have any questions about the food or care, feel free to drop us an email on info@reptilesbypost.com so we can advise!
Quite a lot of dead bugs in my order
Quite a lot of dead bugs in my order and the box was very damaged when it arrived other than that it was good
16 april 2026
Svar från Reptiles By Post
Hi Maddison, really sorry to hear there were some dead bugs in your order. We do have a live on arrival guarantee, so if you'd like to email us at info@reptilesbypost.com we should be able to get something sorted for you!
Such helpful people
Such helpful people, nothing was too much trouble even giving advice, million percent the only place I'll go to xxx
15 april 2026
Svar från Reptiles By Post
Thank You, Annie
Great value for money
Ordered and came in 2 days. Fantastic value for money and they are fresh. Amazing that I can also put it on a reoccurring order so once set up it’s hassle free and I don’t need to know worry about live food. Thank you
16 april 2026
Svar från Reptiles By Post
Thank You, Jamie
Svar från Reptiles By Post
Thank You, Helen
Svar från Reptiles By Post
Thank You, Kim
Excellent service again from reptiles…
Excellent service again from reptiles buy post i ordered some mice for my snakes and they came still frozen which is fantastic and in excellent condition very well packaged with ice packs and the mice in excellent condition and very good quality to keep my snakes healthy while there growing top marks reptiles buy post amazing service
15 april 2026
Svar från Reptiles By Post
Thank You
Brilliant service
Brilliant service. Ordered turtle food pellets and they arrived in perfect condition. Delivery was impressively fast — ordered Monday, arrived Tuesday. Great packaging, excellent price, and my turtles are loving it. Will definitely order again
15 april 2026
Svar från Reptiles By Post
Thank You, Jose
Svar från Reptiles By Post
Thank You
Svar från Reptiles By Post
Thank You, Phil
Brilliant lively locust great price and…
Brilliant lively locust great price and speedy delivery
7 april 2026
Svar från Reptiles By Post
Thank You, Richard
My order was dead
16 april 2026
Svar från Reptiles By Post
Hi Stephen, really sorry to hear this. Can't see any messages from you on our system, so if you'd like to email us at info@reptilesbypost.com we would love the opportunity to put this right for you. Thanks.
Detta är Trustpilot
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