The live food arrived in good packaging with clear instructions on how to handle them before first use. I was impressed with the amount of food included in the packages also as my local stores do n... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
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I’ve tried a lot of different suppliers over the years, but Reptiles By Post has officially set the gold standard. I recently ordered a batch of live crickets, and I was honestly blown away.... Se mer
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First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby bear... Se mer
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Företagsinformation
Skrivet av företaget
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Skrivet av företaget
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Kontaktuppgifter
Storbritannien
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,7
Utmärkt
2 tn omdömen
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered late and to the incorrect…
Delivered late and to the incorrect address and by the time I found the package all the live food was dead.
Was offered a free replacement but the shipping is 2x the value so didn’t bother and found an alternative
16 april 2026
Svar från Reptiles By Post
Hi Gary,
We’re really sorry to hear about your experience.
According to the tracking information, the parcel was marked as delivered by the courier. As outlined in our delivery terms, if a parcel is left in a safe place (either by default or via customer instruction), we’re unfortunately unable to accept liability for any loss, theft, or issues that occur after delivery.
In this case, we understand that the parcel was not left exactly where you had intended, which is understandably frustrating. However, as the delivery was completed and the safe place option was used.
We did offer a replacement
Kind regards
Really good pricing and was very…
Really good pricing and was very impressed with the packaging and shipping process. I ordered medium mice for my snake and they all look great and good quality.
15 april 2026
Svar från Reptiles By Post
Thank You, Angel
Another order of crickets from…
Another order of crickets from reptiles by post which we are very happy with. The packaging is perfect and the labelling let the postwoman know they shouldn’t be left in the sun. Very happy with the quality and so is our 🦎 😊
22 april 2026
Svar från Reptiles By Post
Thank You, Tracy
Items well packed and arrived fresh…
Items well packed and arrived fresh very happy recommended thank you
22 april 2026
Svar från Reptiles By Post
Thank You, Kelly
Svar från Reptiles By Post
Thank You, Thomas
Came really quickly and everyone was…
Came really quickly and everyone was still alive. Good packaging as well
14 april 2026
Svar från Reptiles By Post
Thank You, Suzanne
Svar från Reptiles By Post
Thank You, Amelia
perfect experience
reptile stuff came within 3 days was as i ordered on a sunday, food came live and everything was perfect! definitely will be ordering again, i emailed and got responses very quickly.
21 april 2026
Svar från Reptiles By Post
Thank You, Alice
Great company great feed back and great…
Great company great feed back and great place for my reptile food service is top notch package is well done and delivery is fast and prompt thanks again 5 ⭐
21 april 2026
Svar från Reptiles By Post
Thank You, Gordon
Arrived in 2 days all perfect condition
Arrived in 2 days all perfect condition
Already ordered again!!
20 april 2026
Svar från Reptiles By Post
Thank You, Victoria
Svar från Reptiles By Post
Thank You, Derek
Always had great service from this…
Always had great service from this company and fast postal service altogether is great
13 april 2026
Svar från Reptiles By Post
Thank You, Lindsey
Brilliant bugs nice and lively well…
Brilliant bugs nice and lively well packaged thankyou
20 april 2026
Svar från Reptiles By Post
Thank You, Kerry
Svar från Reptiles By Post
Thank You
Svar från Reptiles By Post
Thank You, Richard
Excellent
Great selection on the website, excellently packed arrived in perfect condition, live plants were perfect, quicker delivery then expected
16 april 2026
Svar från Reptiles By Post
Thank You, Aoife
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