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Reptiles By Post Omdömen 1 704

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The live food arrived in good packaging with clear instructions on how to handle them before first use. I was impressed with the amount of food included in the packages also as my local stores do n... Se mer

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Betygsatt 5 av 5 stjärnor

Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food

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Betygsatt 5 av 5 stjärnor

​I’ve tried a lot of different suppliers over the years, but Reptiles By Post has officially set the gold standard. ​I recently ordered a batch of live crickets, and I was honestly blown away.... Se mer

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Betygsatt 5 av 5 stjärnor

First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby bear... Se mer

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Företagsinformation

  1. Reptilbutik

Skrivet av företaget

Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.

Reptile Livefoods

Skrivet av företaget

Always Fresh, Always High Quality
We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!

Our Livefood Promise

Guaranteed to arrive alive!

Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub. While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.

Kontaktuppgifter

Fresh, High Quality Livefoods

Buy live foods, have them packed fresh to order

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Always good

Always good. Fast and always lots of live food in the tubs.

27 april 2026
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Svar från Reptiles By Post

Thank You, Blake

Betygsatt 5 av 5 stjärnor

Great service

Great service. The mealworms went down a treat with all the birds in my garden. I now have to order MUCH more as the starlings have found out!!!

20 april 2026
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Svar från Reptiles By Post

Thank You, Gareth

Betygsatt 5 av 5 stjärnor

Will 100% recommend buying your Reptile…

Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced
Top tier service
Will 100% continue to use for my Tarantulas food

20 april 2026
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Svar från Reptiles By Post

Thank You, Liam

Betygsatt 4 av 5 stjärnor

Very efficient in their timing as…

Very efficient in their timing as advertised on the website. The crickets were in great condition. The flies look good not many in the culture at present, unfortunately the box had been upside down etc and when I opened it the culture had started coming out of the lid of the fruit fly culture pot. now the culture is all mixed in with the wood media. This is not due to the reptiles company but the delivery. Thank you

27 april 2026
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Svar från Reptiles By Post

Hi Charlie, thank you for your review. If you message us at info@reptilesbypost.com with some pictures of how your parcel arrived, we can look into this and sort out a resolution for you. Thanks.

Betygsatt 5 av 5 stjärnor

Very happy reptiles

I had been ordering my lizards locust from here on subscription from Amazon and they have always come in perfect condition.
Due to rehoming a few new reptiles I needed more bugs and a different variety so decided to check out these people and I decided to subscribe to them directly because A: it is a little bit cheaper, B: the variety of bugs is great for my variety of reptiles and C: their customer service is brilliant, I made a mistake as a beginner and thought my bugs were dead, they emailed me back straight away and explained that my bugs were just hibernating due to the weather as they were left outside in the cold.

27 april 2026
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Svar från Reptiles By Post

Thank You, Mandy

Betygsatt 1 av 5 stjärnor

When i ordered the crickets for my…

When i ordered the crickets for my beareded dragon after24hours most of them was dead would it be possible to get a refund for what i paid for please i will not be ordering from u again

20 april 2026
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Svar från Reptiles By Post

Hi Nicky, please email us at info@reptilesbypost.com so we can investigate this and put it right for you. Thanks.

Betygsatt 5 av 5 stjärnor

Arrived pretty quick

Arrived pretty quick, good condition. Great customer service despite the interesting working hours :)

24 april 2026
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Svar från Reptiles By Post

Thank You, Kristina

Betygsatt 1 av 5 stjärnor

I have not received my items

I have not received my items

23 april 2026
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Svar från Reptiles By Post

Hi Rebecca, really sorry to hear this. Looks like the courier delayed your parcel and then destroyed it due to it being perishable. Please reach out to us at info@reptilesbypost.com so we can put this right for you.

Betygsatt 5 av 5 stjärnor

Great service

First time ordering from this company, but certainly not the last. Have ordered live insects from a couple of companies before, but most have arrived dead. Not so with this company, which my baby beardie is very grateful for!

24 april 2026
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Svar från Reptiles By Post

Thank You, Debbie

Betygsatt 5 av 5 stjärnor

Great freindly service

Great freindly service, live food arrived quickly and well wrapped. Bugs were healthy. I will definatley be using reptiles by post again.

24 april 2026
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Svar från Reptiles By Post

Thank You, Valerie

Betygsatt 5 av 5 stjärnor

Items exactly as described

Items exactly as described. All live food was actually alive. Decent postage cost and fantastic delivery time. Will be using these folks again.

24 april 2026
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Svar från Reptiles By Post

Thank You!

Betygsatt 5 av 5 stjärnor

live food

Ordered live locusts and crickets. Came on time and packaged well!! Would 100% order again 😊

24 april 2026
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Svar från Reptiles By Post

Thank You, Morgan

Betygsatt 5 av 5 stjärnor

fast shipping

fast shipping, good packaging quality, and the activity level of the insects was healthy

24 april 2026
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Svar från Reptiles By Post

Thank You, Jane

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