Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Se mer

Betygsatt 5 av 5 stjärnor

Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Se mer

Betygsatt 5 av 5 stjärnor

I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Se mer

Betygsatt 5 av 5 stjärnor

Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Se mer

Företagsinformation

  1. Service av vitvaror och hushållsapparater

Skrivet av företaget

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

370 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(370)

342 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant service

Today Matthew came to fix my cooker, he arrived when he said he would, he fixed my cooker within minutes and was such a wonderful and polite man. Deserves a medal for putting up with my dogs also.

17 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

If you ask the engineers, dogs are always the best part of visiting a customers home! Thank you for the review

Betygsatt 5 av 5 stjärnor

Warranty repair for Panasonic microwave

The pickup and delivery was very easy, Scott gave me plenty of notice. He was very careful with my microwave and placed it where it needed to go on its return. He explained what had been replaced, which included a bulb which was just out of warranty but they kindly replaced that too. I would be very happy to use them again should I need to.

16 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for giving us a glowing review, we are happy to have been able to help

Betygsatt 5 av 5 stjärnor

Mathew from Repair Guys was great

Mathew from Repair Guys was great. Friendly, informative and very thorough. He explained the whole process with me and worked swiftly. After over a week with no washing machine when the machine is only 8 months old it was a relief that Mathew could fix it. Would definitely recommend. Thank you.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the review, we are happy to have helped

Betygsatt 5 av 5 stjärnor

Matthew attended my property today to…

Matthew attended my property today to fix my washing machine. It was very helpful to receive a text to say that he was on his way.
He solved the problem super quick and gave me some helpful advice too. Thank you.

10 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thanks you for the great review

Betygsatt 5 av 5 stjärnor

Matthew came at 5.30 on Thusday instead…

Matthew came at 5.30 on Thusday instead of Saturday he unfrozen the freezer after his inspection he didn't try to tell me i needed another part he said it had come to the end of its life and would just freeze up again. He was polite and very helpful explaining everything to me.

9 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Sorry we were unable to repair the appliance as this is always our goal but we hope you have found a suitable replacement

Betygsatt 5 av 5 stjärnor

Mathew has now visited at least on 3…

Mathew has now visited at least on 3 occasions and on each occasion has resolved our problem quickly and without fuss.
If only all tradesmen were like him.

7 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

We never like having to revisit a customer but we are glad that its always been a good result. Thank you for the review

Betygsatt 5 av 5 stjärnor

I am very happy with the services…

I am very happy with the services received today. Matthew arrived promptly, was courteous, helpful and left the kitchen as he had found it. He quickly identified the problem with the fridge freezer and contacted the company to organise a replacement.

7 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the review, we are happy to have helped

Betygsatt 5 av 5 stjärnor

Hayden was exceptional in the service…

Hayden was exceptional in the service he provided.
On both visits he was extremely helpful in changing the timing of the visits.
He kept me in touch and as promised he contacted me 30 minutes before he arrived.
He was thorough in diagnosing the problems with the machine and repaired it as new on the second visit.
He was very careful moving the appliance and left the area tidy and clean.
A real pleasure to deal with someone giving this level of service which is so sadly lacking in these times.
Thank you Hayden

1 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

We glad that you are so happy with our service. Thank you for the review

Betygsatt 5 av 5 stjärnor

Quick fix

Scott was fast and efficient

1 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thanks for the review

Betygsatt 5 av 5 stjärnor

Great all round service.

Very quick to respond to call out. Kept well informed of arrival times.
Matthew sorted the problem efficiently and offered valuable advice.
Very good service from start to finish.

1 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the review, happy to have helped

Betygsatt 5 av 5 stjärnor

Couldn’t ask for more

Very friendly team and professional, Scott was knowledgeable and helped bring the product inside.
Very impressed with their ability to repair a curved OLED ultra wide screen.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for taking the time to review us, Ultra Wide OLED's are a challenge but we are always happy to help!

Betygsatt 5 av 5 stjärnor

Great service

I had an issue with my oven over the weekend when the glass bulb cover broke and scattered pieces of glass over my food. I contacted Samsung first thing Monday morning to report the problem. The representative I spoke with was very apologetic and helpful, and they immediately put me through to the repair centre. I was told the part would be ordered and fitted once it arrived in stock.

Shortly after speaking with head office, Matthew, the engineer, contacted us directly. He let us know he already had the part on his van and could come out that same afternoon to fit it. Matthew explained how the issue might have happened and completed the repair quickly and professionally.

I highly recommend Matthew for any future repairs — he clearly has excellent knowledge of the products he works on and provided outstanding excellent service 10 out 10

Thank you.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the lovely review

Betygsatt 5 av 5 stjärnor

Prompt and efficient resolution.

Prompt and efficient resolution to a damaged new fridge. Communication over timing of the site visit was excellent with Matthew then arriving exactly when he said he would and quickly dealing with the problem to my complete satisfaction.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for taking the time to write us a review

Betygsatt 5 av 5 stjärnor

A quick friendly service

Mathew came on time,was very friendly and didn't take very long at all to diagnose the problem. The repair guys are always very good thats why Domestic and General use them. Mathew has been to my house before and he does a good job as as a customer I'm very happy. I had a 3 hour time slot but he always messages me when he's on his way.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the amazing feedback

Betygsatt 5 av 5 stjärnor

Mathew came to my house was polite

Mathew came to my house was polite, knowledgeable and fully investigated my issue with the washing machine.
He then made a full explanation of the issues and what I needed to do to fix the problem.
He treated me with respect,and he attended my house exactly when promised.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the great review

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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