Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Se mer
I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Se mer
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Se mer
Företagsinformation
Skrivet av företaget
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Kontaktuppgifter
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Storbritannien
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service very efficient and…
Excellent service very efficient and courteous lovely job TV looks brilliant thank you very much

Svar från Repairguys
Quick response to the problem with the…
Quick response to the problem with the television, contact with the manufacturer to sort out the issues and generally a good service.

Svar från Repairguys
I have been really impressed with the service
I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

Svar från Repairguys
Matthew was brilliant
Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

Svar från Repairguys
Matthew from Repair Guys is brilliant
Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

Svar från Repairguys
Matthew was friendly and professional
Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

Svar från Repairguys
What a top class experience with the…
What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.
Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.
Many Thanks. I am very happy with this experience 😀

Svar från Repairguys
Good service and lightning quick…
Good service and lightning quick install and troubleshooting from Scott.
Repair guys are easy to communicate with and overall experience has been very positive.

Svar från Repairguys
Prompt and efficient service
Prompt service .
Polite and efficient technician with good communication

Svar från Repairguys
Faulty tumble dryer
Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

Svar från Repairguys
After reporting the faulty TV to John…
After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

Svar från Repairguys
Amazing service, highly recommend
Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

Svar från Repairguys
The excellence of this company's…
The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

Svar från Repairguys
Very nice man and very helpful.mademe…
Very nice man and very helpful.mademe aware of what he was saying

Svar från Repairguys
Thank you Matthew 🙏 Got on the job…
Thank you Matthew 🙏 Got on the job straight away and communicated what was wrong with the washing machine.
Dishwasher was sorted very quickly with no issues.
Cheers !

Svar från Repairguys
Excellent service
I have nothing but positive things to say about the whole journey in getting my TV repaired. From the initial report through to the repair visit I have been delighted. Great communication, professional service and a successful repair. Although I hope not to need this service again, if I do, I’ll be back like a shot.
Thoroughly recommended.

Svar från Repairguys
First Class Service
Hayden texted me with a time window which meant I could leave work and be at home for when he arrived. Hayden arrived on time and I explained to him with the issue was with my washing machine. He explained to me what it could be and luckily enough he had a spare part.After he fixed the machine he put it back in the position it was and explained what he had done to fix it. This was a stress free visit and everything went smoothly. I would definitely recommend these guys

Svar från Repairguys
Replacement LG TV Screen
Great customer service support from Ange and Scott who replaced our 3 month old LG TV screen. He was very prompt and professional and communicated on arrival time. Would definitely recommend The Repair Guys

Svar från Repairguys
Scott was very professional and very…
Scott was very professional and very polite

Svar från Repairguys
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