Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Se mer

Betygsatt 5 av 5 stjärnor

Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... Se mer

Betygsatt 5 av 5 stjärnor

I received a text giving a 2 hour slot the evening before and the engineer Pete also sent a text 30 minutes before arrival, I was really pleased with the way I was kept informed. Pete was professiona... Se mer

Betygsatt 5 av 5 stjärnor

Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Se mer

Företagsinformation

  1. Service av vitvaror och hushållsapparater

Skrivet av företaget

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

370 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(370)

342 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I have been really impressed with the service

I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

29 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you for your review, Scott will really appreciate this. Please don't hesitate to reach out if you ever need us again.

Betygsatt 5 av 5 stjärnor

Matthew was brilliant


Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

29 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you for leaving such a thoughtful review, I'll make sure to give Matthew a pat on the back.

Betygsatt 5 av 5 stjärnor

Matthew from Repair Guys is brilliant

Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

28 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you for taking the time to leave a review, Matthew will be very pleased to hear this. Glad we could help!

Betygsatt 5 av 5 stjärnor

Matthew was friendly and professional

Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

28 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you very much for your lovely review, I'll let Matthew know :)

Betygsatt 5 av 5 stjärnor

What a top class experience with the…

What a top class experience with the Repair guys , Rich and Mike.
They replaced the tv screen in such a short period. There manner attitude confidence was totally brilliant. Thankyou very much. A excellent job.

Also to the Office manager Cheryl. From the start she was outstanding. Her communication was excellent very helpful and supportive. A brilliant company.

Many Thanks. I am very happy with this experience 😀

27 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for your review, I'm very pleased to hear such comments about our staff, and I'll pass these on to them. We're always here if you ever need us again.

Betygsatt 5 av 5 stjärnor

Good service and lightning quick…

Good service and lightning quick install and troubleshooting from Scott.

Repair guys are easy to communicate with and overall experience has been very positive.

27 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for your review, that's really nice to hear! I'll pass the praise on to Scott.

Betygsatt 5 av 5 stjärnor

Faulty tumble dryer

Faulty tumble dryer, they rang and organised a repair for as soon as possible! Which is as really good! Matthew came round and repaired the tumble dryer. Good chat, friendly. Can’t complain just what was expected.

27 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thanks for the review

Betygsatt 5 av 5 stjärnor

After reporting the faulty TV to John…

After reporting the faulty TV to John Lewis under their guarantee they arranged for the Repairguys to inspect the TV. Scott turned up and indicated what he thought the fault was and would take it back to be repaired. This repair was done and Scott returned the TV

7 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you for the review

Betygsatt 5 av 5 stjärnor

Amazing service, highly recommend

Matthew was friendly, quick and efficient. He is very polite and patient and always happy to share his knowledge to widen the lifespan of your appliances and I can not recommend him enough!

24 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

The guidance and advice is all part of the service and we are happy to have been able to help

Betygsatt 5 av 5 stjärnor

The excellence of this company's…

The excellence of this company's customer service cannot be overstated! Every interaction I have had with them has been extremely helpful and friendly. On my first call Darren was great trying to help sort out the warrantee so that I wouldn't be saddled with the repair cost. Then either Richard or Nicholas (I am so sorry I can't remember your name) went above and beyond at the very end of the day on a Friday to sort stuff out for me. He didn't try to rush me off the phone so that he could go home, and was instead patient and helpful until the situation was sorted. Both the lovely Pete and the equally lovely Hayden, the engineers who came to look at the freezer, were fantastic. Knowledgeable, honest and helpful. I really cannot recommend these guys enough. After initially trying to speak to someone at Samsung, which left me frustrated, fuming, and none the wiser, it was a breath of fresh air to speak to the chaps at the Repair Guys. Can't thank you all enough.

20 april 2026
Omdöme utan inbjudan
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Svar från Repairguys

Thank you for this awesome review. It means a great deal to hear this type of feedback about the team involved in your repair.

Betygsatt 5 av 5 stjärnor

Excellent service

I have nothing but positive things to say about the whole journey in getting my TV repaired. From the initial report through to the repair visit I have been delighted. Great communication, professional service and a successful repair. Although I hope not to need this service again, if I do, I’ll be back like a shot.

Thoroughly recommended.

22 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

It lovely to receive a review like this, thank you for taking the time to review our service

Betygsatt 5 av 5 stjärnor

First Class Service

Hayden texted me with a time window which meant I could leave work and be at home for when he arrived. Hayden arrived on time and I explained to him with the issue was with my washing machine. He explained to me what it could be and luckily enough he had a spare part.After he fixed the machine he put it back in the position it was and explained what he had done to fix it. This was a stress free visit and everything went smoothly. I would definitely recommend these guys

3 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

Thank you for the review and we are happy to have helped

Betygsatt 5 av 5 stjärnor

Replacement LG TV Screen

Great customer service support from Ange and Scott who replaced our 3 month old LG TV screen. He was very prompt and professional and communicated on arrival time. Would definitely recommend The Repair Guys

14 april 2026
Omdöme utan inbjudan
Logotyp för Repairguys

Svar från Repairguys

We are happy that we could have helped and thank you for taking the time to review us

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