Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Se mer
Företaget har svarat
I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Se mer
I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Se mer
Företagsinformation
Skrivet av företaget
RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.
Kontaktuppgifter
23-25 Hollybush House, Bond Gate, CV11 4AR, Nuneaton, Storbritannien
- 02476 970800
- admin@rentaroom.biz
- rentaroom.biz
4,1
Bra
128 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good
Yes, I extremely. happy about the room.My thinking I staying with nature. outside the garden & railway crossing.
26 augusti 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Thanks for your positive review, we hope you enjoy your stay in the property :-)
Simple, easy, quick and friendly 5 stars
Andy and Carrie offer a 5 star service. From booking the viewing on the same day to moving in. The whole process was simple and the two of them are very easy going and approachable. I would recommend 100%
4 augusti 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Thanks for your review, we hope you enjoy staying at the property.
Been blocked and no responses from…
Been blocked and no responses from company for over 2 weeks after the matter was supposedly handed to their directors. Absolute liars and cheats do not trust
16 augusti 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Alex (and your various alter-egos), I have given you the reasons why your referencing fee was kept perfectly legally. My email address is in the reply to one of your many negative reviews on here - you have not contacted me yet are happy to post here thatw we're ignoring you.
Because we rejected your application as you failed referencing by not being able to prove your income, we retained the £50 holding deposit allowed within the tenant fee act.
Company never replies
Company never replies, have been waiting for the director of the company to contact me for over 3 weeks now with no response absolute joke of a company and will steal your money do not send them anything
1 augusti 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Hi Gordon, I'm sorry you've felt compelled to write this review. I wonder if it for the right company as I have no emails/phone calls from a "Gordon" and we've had no applications from anyone called Gordon either.
If it is us you're looking for, you can email me directly: russ@rentaroom.biz and I will look out for it, even though I'm on holiday until 21st August.
Russ
Helpful staff and convenient process.
Helpful staff and convenient process.
Great experience, overall made it easy to settle in!
1 augusti 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Thanks for your review Chirag, we hope you enjoy living in the property :-)
Worst company to find a house for you
Worst company to find a house for you. They are not allowed to charge you for referencing. Legally anyway but Andy has no qualms about lying to get what he wants. Will ignore you for over a week but then say you were the one avoiding him. Don't trust this company at all
EDIT: Then why was I lied to by Andy? I was told I wasn't eligible for a refund as I hadn't responded within a day but he ignored me for over a week when I was asking about the referencing. Theres no way to contact the referencing company for an answer as I hadn't had one in over a week. Had to wait till Andy responded to Mr which was when the referencing company finally got back to me. Shady company with shady tactics lying to people in person about the requirements. You can't do or see any of the referencing requirements until you've paid the £50 which is disguised as a holding deposit so it looks legal.
5 juli 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Hi Alex, thanks for leaving this review twice (and once under another false name).
Your application was rejected because you failed to provide the documentation required to pass referencing - namely a self assessment as you told us you were self-employed.
Our holding deposit of £50 is perfectly legal under the Tenant Fee regulations:
https://www.mydeposits.co.uk/content-hub/holding-deposits/
The terms are displayed on the first stage of our application form prior to the payment of the holding fee:
https://www.rentaroom.biz/apply/
Unfortunately by not being able to provide proof of your income, you failed the affordability test and your application was rejected. On this basis, we are entitled to retain the £50 holding fee to cover reasonable costs incurred in processing your application.
Thanks
Russ - RENTAROOM
Very friendly nice people and easy…
Very friendly nice people and easy process
5 juni 2023
Omdöme utan inbjudan
Svar från RENT A ROOM
Thanks Simon, we appreciate you sharing your experience and are glad it was a good one :-)
Russ - RENTAROOM
When I needed somewhere fast and…
When I needed somewhere fast and affordable... these guys were there for me. Andy from Rent a room is a really nice and helpful bloke, and got me into my room in the matter of day or so. All legitimate and above board (unlike some of the dodgy ones out there), I cannot be more thankful for how they helped me out and at the speed they did it. Rent a room are one of the good ones and can personally vouch for them.
25 maj 2023
Omdöme utan inbjudan
The house feels brand new
The house feels brand new. Everything is clean and the staff who helped me move in were great
2 juni 2023
Omdöme utan inbjudan
Fantastic service from the guys at…
Fantastic service from the guys at rental a room. Very professional, lovely homes, not just a house !
Any maintenance issues are dealt with straight away
Keep up the good work !
3 maj 2023
Omdöme utan inbjudan
Very bad house
Very bad house, no proper amenities!
Dirty kitchen, heater doesn’t work well!
Bathroom and toilets are kept dirty always
Housemates are smoking
The house is smelling always
Please find another house for me
28 april 2023
Omdöme utan inbjudan
Very happy with my experience
Very happy with my experience. Nothing was too much trouble and the process of moving was fast, straightforward and not stressful at all night recommend
23 mars 2023
Omdöme utan inbjudan
Not one to write reviews but have to…
Not one to write reviews but have to give credit where it’s due. Carrie, Andy, Gemma + the really lovely handy man are amazing. Really quick to resolve any concerns, respond quickly and communicate effectively. Couldn’t ask for a better team!
9 mars 2023
Omdöme utan inbjudan
203 Edward Street - D
I had a room in nuneaton for three months on such short notice. Moved in November 2022. Carrie was briliant, and she ensured the process was all smooth on me. I will recommend them for any tenant who is looking for better value with all included. Most handy item in the bedroom was having your own refrigerator. 😀
Thank you Rent A Room.
Dani x
2 februari 2023
Omdöme utan inbjudan
Reliable, professional and great company
What a great company rent a room is! From the very first email up until moving everything went amazing. We were greeted at the property for our viewing by Andy on lettings who was very professional and let us look around answering any questions we had.
We fell in love with the property and Andy sorted out the application form for us. We were kept up-to-date with all the checks and application status throughout the process. We also spoke to Carrie on Lettings who is just so wonderful and professional always willing to help when needed. Nothing was ever too much for Carrie. She is a great part of the team!
When we received the news that we had been accepted for the property we were overwhelmed and so grateful for everything Andy and Carrie had done for us.
Moving was so easy with Rent a room and I would highly recommend using them again if I ever needed too ( I hope I never have too move lol)
Will recommend to friends and family about the fantastic customer service I received and thank you both again
18 november 2022
Omdöme utan inbjudan
Happy with my room,great value for…
Happy with my room,great value for money too !
22 november 2022
Omdöme utan inbjudan
Fast service
Fast service, polite staff, no issues and simple process, all the checks were completed in a very short time
1 november 2022
Omdöme utan inbjudan
I viewed the property on the Friday
I viewed the property on the Friday. I was in the house by the Thursday the following week. Extremely polite and fast service Andy and his team really do go the extra mile.
21 oktober 2022
Omdöme utan inbjudan
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