RENT A ROOM Omdömen 

128
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... Se mer

Betygsatt 5 av 5 stjärnor

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... Se mer

Företagsinformation

  1. Fastighetsförvaltning

Skrivet av företaget

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

128 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(128)

27 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic, recommend to anyone who wants to rent.

Really great process from start to finish.

You go and view your property and if you like it you can secure it straight away for a small fee, which comes off your first months rent - Ideal and very streamlined process from viewing to moving in.

The rooms are nicely decorated and the properties are well looked after with everything you need.

Sofas, armchairs, dining room tables and beds. Fridge freezer, 2 ring hob with extractor for my room.

Downstairs in the kitchen washing machine, tumble drier, kettles, multiple new fridge freezers.

Everyone in the company is really down to earth and friendly. I'd recommend them to anybody in the current rental market, so much easier and better than estate agents and landlords.

16 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Carrie

Carrie was excellent from start to finish, with myself moving, Carrie gave me a piece of mind throughout the process of moving, and put myself at ease, Carrie is very kind and caring, I would 100% recommend Carrie with your future move.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I'll Never rent from rent a room again…

I'll Never rent from rent a room again i rented a room from them and the room had a old smelly carpet uncomfortable bed a sofa was falling apart the hole house needs refurbishing so i move out now charged me money for a room was already in a poor state when moved in rent a room just scammers as mentioned the room i moved in 2 was in poor conditions they trying scam me out of £1.241 not way they getting that me and my partner will be taking rent a room to court who would stand with us don't rent from this agency they'll con you out of money that not owed to them

10 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID THIS COMPANY .Son moved out and given costs of…

Son moved out and given costs of charges to be taken out of deposit more or less giving him a pittance back.
Few marks on walls from stick on hooks they are charging for a full room repaint. We have offered to repaint ourselves. Room was spotless, more than we can say when he moved in but being charged for a cleaner...you get the drift!!
Communal kitchen was constantly filthy. Whole place stunk of weed.
Please avoid this company

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy going

Easy going, helpful , explained all details , friendly , fast application process , both a good laugh and easy to talk to. Thank you Andy and carrie

9 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 STARS

I just moved in and if there is any problem , it’s sorted right away. Great communication . Room is spacious and in very good condition. Strongly recommended.

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rent a room experience

From start to completion of my application and acceptance of tenancy it has been great customer service. Carrie has been excellent in her job role and consistently kept me informed and updated. Carrie met me at the property and explained everything very professionally.

25 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Agency in the Midlands!!!

After a long frustrating search by myself looking for a new home I decided to contact RENTAROOM. I'd seen many of their rooms advertised on Spareroom, Roomies etc...so i decided to ask a few questions. I had specific needs due to disability issues and after arranging my first viewing with the wonderful Andy my long frustrating search became easy and FUN! Andy listened to my needs first of all, which was something other agencies had not. And within a month of meeting him and 6 viewings later WE found my home. I cannot praise Andy enough without coming across as a stalker, but honestly he really is fantastic and the first thing i picked up on when we met was that he cares. I'd like to thank carrie and the rest of rentaroom staff for the efficiency with my paperwork that led me to me getting my keys on 15th Sept. You all do a fantastic job. So a big thankyou to RENTAROOM
and a special thankyou to you Andy, its been a real pleasure meeting you my lovely and being in your company. X

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently moved into a RENTAROOM property

I recently moved into a RENTAROOM property, and while the process was a bit lengthy, the staff were incredibly kind, responsive, and supportive throughout (Especially Andy). They guided me every step of the way, which made the experience much smoother. I'm now settled in and really happy with the outcome. Thanks to the team for all the help!

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Renting made easy!

I found this company through listings on spare room. I honestly cannot be more grateful to Andy and Carrie for how helpful and supportive they have been throughout the process. They ensured everything was sorted in a matter of days! The property was also amazing and in pristine condition! Would totally recommend using their company and services again!

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great experience

2 years ago, I was looking for a room in Nuneaton and I found this great Estate Agency Rent A Room, formed of a great team. I met Carrie, a lovely Queen that helped me moving in less than a week, as I am working Night Time Warehouse and I was struggling to do all the paperwork. But Carrie took out the hassle and helped me with the checks, signing the contract and handed me the key of the property. And not just that, I need to mention that Andy, a very good lad, also supported all my stress I gave them when I didn't understand something regarding the house and the agreement terms.
I will need to mention Becky, a lovely lady that looks after any issues with the properties, also is doing a great job by highlighting the issues to the maintenance team.
Recently, the house owner of my first room rented 2 years ago want to gain repossession of his house and I was into a massive stress to find a room to stay. But Carrie and Andy, 2 life savers, again stepped in and found a more comfortable room for me, within my budget, into a very nice and quiet area. And again, they sorted out with all my paperwork and references from my job, from my previous places I lived and my right to rent in UK and I moved to the new room in less than 2 days.
So, if you're looking for a place to live, such as a room or a studio flat, I recommend to get in touch with Rent A Room in Nuneaton. They're a real heroes regarding properties lettings. Good luck !

10 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a really great experience renting…

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and Andy, who was incredibly helpful throughout the whole process. He went above and beyond to make my move-in smooth, explaining everything clearly and answering all my questions with patience. It made the whole experience so much easier and stress-free. Overall, I’m really happy with everything – a great place and excellent service. Highly recommend!

27 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely Disappointing Stay – Not As Advertised Our recent stay at this apartment in…

Our recent stay at this apartment in Paris was unfortunately a terrible experience. The apartment looked nothing like the pictures – it was outdated, run down, and not well maintained. We were traveling with our 2-year-old, and the conditions were far from suitable for a family.

The check-in process was chaotic. Lisa was initially very responsive and encouraged me to book outside of Airbnb for a better price. However, once I made the payment, she completely stopped replying. She had told me I could drop off my luggage before check-in, but on the day of arrival, I had to contact Laurent instead. He finally responded, but the apartment was neither ready nor clean.

The building was extremely dusty, dirty, and suffocating. To make matters worse, the entrance was surrounded by prostitutes – a major safety concern, especially with a young child. Laurent did try to help by offering us another apartment, but unfortunately, it was just as unclean. The sink was clogged, and although we reported it immediately, it wasn’t fixed until Wednesday afternoon – we were leaving Thursday morning.

The sheets were dirty, and the mattress was in terrible condition. This entire experience was very disappointing and stressful. I would not recommend this apartment to anyone.

18 maj 2025
Omdöme utan inbjudan

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