Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have not been able to contact this company after lodging a claim. Does it actually exist? Have tried contact@ claims@ and info@ remediator.com and calling and waiting 2hrs with no result. I notice... Se mer

Betygsatt 5 av 5 stjärnor

Must say didn’t expect much but these blokes at remediator did exactly what was said checking an insurance policy I paid for that wasn’t worth the paper it was written on. Got back the money in my han... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I would like to say Remediator was extremely helpful in getting the insurance money I paid for a credit card that I should never of got. We had a few teething problems but I did get the information ri... Se mer

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Betygsatt 5 av 5 stjärnor

Pretty easy process, I didn’t need to do anything other then provided my I’d and track down my old loan documents which they don’t need just makes it quicker. Received a lot more money back then I wou... Se mer

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Företagsinformation

  1. Konsult
  2. Cashback-leverantör

Skrivet av företaget

Remediator is Australia’s newest consumer remediation service.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

367 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best phone call I’ve made!

I called remediator after hearing about them on A-current Affair and I’m so glad I did! They obtained a refund of thousands that I didn’t know I had owing to me. Thanks so much

30 september 2021
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Svar från Remediator

How good is that Kylie! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Betygsatt 5 av 5 stjärnor

Remediator were incredibly efficient…

Remediator were incredibly efficient and did all the work. I was surprised to receive an email with $2600 recovered on my behalf in a couple of weeks.
20% deduction was well worth it although including GST it was 30%. I missed that one in the beginning but still worth it considering I wouldn’t have done this myself.

30 september 2021
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Svar från Remediator

Thank you for the review, Jacqueline! Our aim is to keep the process as quick and simple for our clients as possible, and it is great to see our processes showing results!

Betygsatt 4 av 5 stjärnor

Comm Bank keeps on giving back money they stole from sham protection to trustful people like me.

Comm Bank keeps on giving back money they stole from sham protection to trustful people like me.

The service was a very easy process I actually had to do nothing. The Comm bank paid straight up they did not even flinch they knew they were at fault thank you Remediator for getting back $1200 Well done keep up the good work.

Mark (Perth)

29 september 2021
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Svar från Remediator

Our pleasure Mark. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

Trustworthy and knowledgeable business.

Thank you so much for your help and expertise. The refund I received has helped me so much in my time of dire need. Friendly staff, easy to talk to and extremely knowledgeable. I can't thank you enough for your help. I also encourage other's to use this valuable and worthy company to reclaim funds owed.

29 september 2021
Omdöme utan inbjudan
Logotyp för Remediator

Svar från Remediator

What a great review! Thank you for your kind words, it is great to hear that our work is appreciated, and we hope you enjoy the refund.

Betygsatt 5 av 5 stjärnor

Very pleased

Very pleased
Excellent and professional service
Dednt expect anything and i got a surprise
Thankyoy

28 september 2021
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Svar från Remediator

Thank you for sharing your experience Barbara. Great to hear of your positive outcome and we are happy that you decided to use our service!

Betygsatt 5 av 5 stjärnor

Excellent service.

Excellent service.. recommend to have a chat with the staff and get an idea what you can claim. They are experts

28 september 2021
Logotyp för Remediator

Svar från Remediator

Thank you for the great review. We all work hard to seek remediation for our clients and we're glad to hear you had a positive experience.

Betygsatt 5 av 5 stjärnor

Quick

Im just surprised when I received a message that I have refund within a month it’s quick and the staffs is good to talk to them, thanks Remediator

23 september 2021
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Svar från Remediator

How good is that Ronaldo! We are very happy that you decided to use our service, and that we achieved a positive outcome for you.

Betygsatt 5 av 5 stjärnor

The staff were helpful

The staff were helpful & kept in contact during the process & refund was quickly processed! Thanks

23 september 2021
Logotyp för Remediator

Svar från Remediator

How easy was that! Thank you for using our service Fionna, and we hope you enjoy your refund.

Betygsatt 5 av 5 stjärnor

Professional and Integrity

The service I received was simply stress free and the communication worth ****** 6 stars. I would not have known about this company had I not received a referral. The process itself was simple and with out a shadow of a doubt I would 100% recommend this company. I am very grateful for the team that acted on my behalf. I huge shout out to Riley for the quick and responsive communication be it by telephone and email. There really are honest people, and honesty is too fold it works both ways. On behalf of myself I thank you all for your transparency honesty professionlism and acting with up most integrity. - Elaine

23 september 2021
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Svar från Remediator

What a great review Elaine! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your compliments on to the rest of the team.

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service - quick and efficient .. Great job guys . highly recommend

23 september 2021
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Svar från Remediator

We strive to secure refunds as quickly and efficiently as possible and we are very happy to hear that our work is appreciated. Thank you for the review, Lauren.

Betygsatt 5 av 5 stjärnor

Thanks for your help

Thanks for your help....and its nice to see that "Big Banks" dont get away with it,ripping people off as they do....

22 september 2021
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Svar från Remediator

Our pleasure Vince. Thank you for sharing your experience and for your review. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

Great results they got me back over 1k

Great results they got me back over 1k. Couldn't be happier. Great job

20 september 2021
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Svar från Remediator

Our pleasure Dave. Thank you for sharing your experience and for your kind review. We hope you enjoy the refund!

Betygsatt 5 av 5 stjärnor

Remediator Rocks

The remediator team have done an exceptional job in getting back around $8000 in insurance premiums between myself and my partner. You don't even miss the fees, ($1600 over our refunds), all for something that you would never expect to see again.

13 september 2021
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Svar från Remediator

What a great result! We are glad to hear you had a positive experience with Remediator. Thank you for using our service and we hope you enjoy the refund.

Betygsatt 1 av 5 stjärnor

I was not happy whatsoever with my…

I was not happy whatsoever with my experience with Remediator. I expressed this previously by email only to have it disregarded.

7 september 2021
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Svar från Remediator

Thank you for bringing this to our attention, Ceridwen. We have spoken to our team about your feedback, and we apologize for the interest rates we were not allowed to claim. Nonetheless, we are glad to see that we achieved a positive outcome, and we hope that the success of our work trumps the inconvenience that you experienced.

Betygsatt 1 av 5 stjärnor

I'm really starting to think scam.

I'm really starting to think this is a scam.

I contacted them initially and they collected my information then proceeded to ignore every single bit of contact I made with them.

Following that, I saw them show up on Facebook and commented saying that. They replied publicly saying they will resolve this and got in touch and claimed that the original person had left the company and asked for me to send through my information again.

Now I seem to be blocked from their Facebook page.

I have messaged since and been ignored even though they have received the message.

I'm starting to think this is a scam after all of this.

5 september 2021
Omdöme utan inbjudan
Logotyp för Remediator

Svar från Remediator

Thank you for bringing this to our attention, Matt.

Remediator was established in 2020 in response to the findings of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. We are focused on delivering fairness for Australians and we strive to secure refunds as quickly and efficiently as possible.

This review appears in our records as an organic source, as such, we are not able to track your details. We apologize for this inconvenience and in order to sort this out we kindly ask for you to contact us:
1800 984 707
documents@remediator.com

Meanwhile, we have relayed this to the team, and we will aim to do better going forward.

Betygsatt 5 av 5 stjärnor

Quick process.

Very professional, helpful & quick process.Thank you.

3 september 2021
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Svar från Remediator

Our pleasure Cathy. Thank you for using our service.

Betygsatt 5 av 5 stjärnor

The Underdog had a win for once

I found the process really easy and supportive considering I have some personal issues the team was very respectful helping me get everything finished the right way. I’m very grateful for the help and the outcome, I feel like the underdog had a win for once. Thanks 🙏

1 september 2021
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Svar från Remediator

What a great review Kim! Thank you for your kind words, it is great to hear that our work is appreciated, and we have passed your compliments on to the rest of the team.

Betygsatt 5 av 5 stjärnor

Great service

30 augusti 2021
Logotyp för Remediator

Svar från Remediator

Thank you for your review and for using our service!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer