Rely Omdömen 

568
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Transactions using Rely is very convenient and hassle free unlike bank installments. It also enable us to shop for some urgent items with more ease of payment schedule. Definitely will be back.! Will... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Rely has provided an opportunity for debitcard holders like me to have an option to buy without hurting the pocket. I do hope to soon see both relypaylater & rely installment as a payment option not j... Se mer

Betygsatt 5 av 5 stjärnor

I am really thankful for the Rely payment method. It helps those that currently don’t own a credit card purchase by installment. The checkout was perfectly fine, no curious stuff just a proper authent... Se mer

Betygsatt 5 av 5 stjärnor

Convenient. Easy to use. Early payment made possible. Saw other reply from Rely that instalments will be split to 3 instalment plans which is great. Could be more better by offering 6 to 12 instalment... Se mer

Företagsinformation

  1. Pengar och försäkring

Informationen kommer från olika externa källor

Rely is the convenient way to get what you need today and PayLater. Slice your purchases into bite-sized payments and pay them over time.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

568 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(568)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The qoo10 cashback didn't work

The qoo10 cashback didn't work. It was a click bait. They advertised the Qoo10 Cashback on their app and on Qoo10 but when you purchase you will only notice the cashback is not available anymore because its "Out Of Stock"

I emailed Rely but after like 5-6 email exchanges , nothing is solved. This is totally false advertisement.

9 april 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Joey Fred Collins,

Thank you for leaving us a review with your feedback.

We are sorry that you are facing this issue and want to help you out with this.

Can you please get in touch with us by replying to this message with your registered email address and your mobile number for further assistance?

Alternatively, you may contact our Customer Support Team through the below link and mention ‘TrustPilot Review’ with provide the information and our team will assist you to resolve this issue.
https://support.rely.sg/hc/en-us/requests/new

Please be informed that the Cashback Rewards campaign has listed down the terms & conditions by the merchant on their campaign website such as this cashback rewards only eligible to the first 1000 customers who check out with Rely.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 2 av 5 stjärnor

The limit for debit card states at $1k…

The limit for debit card states at $1k buy when I tried to use rely for $929 purchase, it was rejected numerous times. So I decided to buy a cheaper handphone at $469, then the purchase went thru. Think the amount they allow you to spend is much lower than advertised.

7 april 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Winson,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, according to the FAQ stated on the Rely FAQ page, the limits may vary depending on the individual order and customer. The more orders you have successfully repaid, the more likely you will be able to spend more. Limits are usually lower for new shoppers until we get to know you.

Also, the FAQ has stated to check your available purchase limit through your Rely account on the Rely Mobile app before proceed to place an order for your purchase.

https://support.rely.sg/hc/en-us/articles/360001984194-Is-there-a-limit-to-how-much-I-can-spend-with-Rely-PayLater-

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 5 av 5 stjärnor

use Rely twice to purchase at Qoo10..

use Rely twice to purchase at Qoo10..
1st order got cancel by qoo10 due to some error , send an email to Rely & Jasminder was quick to respond to my concern & refund was received within 2-3 days..

2nd order was purchased @qoo10 again but overseas seller took a delay & order not yet ship despite my number of enquiries therefore had to cancel my order today & once again , Jasminder was efficient to respond & refund was done thou....

Eventhough i face 2 failed transations but i will try Rely again as their CS service really helpful & efficient ...Pleaseckeep up the good effort , Jasminder 👍👍👍

6 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is very helpful for someone in need urgently

I just trying out this app. Didnt expect can make an installment without owning a credit card. Great, awesome n crazy at the same time. This is very helpful when you need to buy stuff when you just start getting a job. When you just recover from sick. You don't need to have a credit card to show them that you can pay them back. To make they trust you is when you know when you can pay back. This is an app who trust their customer. Very nice of you guys. A suggestion from me is, it is better if we can choose the date and can choose whether we can make a full payment after 1st payment made. That will be great too. Thanks team Rely. Appreciated very much. Will share around. =)

18 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Changes on amount limit

The orders for reviewing is slow. By the time reviewed the orders might be out of stock. It will be good if more shopping apps like Shopee or Lazada and etc can use rely. And options between bi-weekly and monthly payment. And also the spending amount limit can increased from $1000 to $3000 for debit users. It will be good and easier for Rely and both credit and debit card users all same amount $3000. The purchase limit doesn't increased even if orders of payment is paid completed, don't work like bank credit card as is system fixed. Was told from the live chat that the limit amount can be used till it reached zero and cannot be used anymore unless users used other bank accounts with new cards. Cannot expect users to keep changing accounts or cards. $1000 purchase limit is not enough. And have been using rely very long time don't even seem to see any changes from new user to known regular user. Rely should make changes regards to amount limit increased like able to reset to $1000 once payment clears monthly like bank credit card.

11 mars 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Joanne Tan,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, please be informed that the installment/repayments are chosen by the merchant which plan they prefer to offer to their customers for their business platform.

Please be advised that Rely has launched 2 plans which are Rely PayLater Plan(split into 4 payments and due on 2 weeks once) and Rely Installment(split into 3 payments and due on monthly). If the merchant has chosen to provide Rely PayLater plan, the customer will follow according to the plan stated on their website.

Besides that, the purchase limit increment will auto-increase or decrease by the system according to your payment history. If you have any late payment history in the past, definitely the limit will not increase for your Rely account. Also, Rely has stated in the FAQ that the limits may vary depending on the individual order and customer. The more orders you have successfully repaid, the more likely you will be able to spend more. Limits are usually lower for new shoppers until we get to know you.

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 2 av 5 stjärnor

Limited

Limited amount , only had $600. Been with rely like more than half a year, still same limited.

10 mars 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Ashley,

Thank you for your valuable time to leave us with your feedback.

We truly apologize that we are not able to offer the services you expected at this time. Your feedback has been forwarded to the management team and the relevant department for further improvement. Rely aims to provide a good memorable experience to each and every user that using Rely Pay service and we fully understand your concern.

However, the purchase limit increment will auto-increase or decrease by the system according to your payment history. If you have any late payment history in the past, definitely the limit will not increase for your Rely account.

Nevertheless, your feedback is really important to us. We will forward it to the business team and the merchant to review your feedback. We hope to improve our service in the future and serve you better in the future. Thank you for your understanding and support.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer