Rely Omdömen 

568
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Transactions using Rely is very convenient and hassle free unlike bank installments. It also enable us to shop for some urgent items with more ease of payment schedule. Definitely will be back.! Will... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Rely has provided an opportunity for debitcard holders like me to have an option to buy without hurting the pocket. I do hope to soon see both relypaylater & rely installment as a payment option not j... Se mer

Betygsatt 5 av 5 stjärnor

I am really thankful for the Rely payment method. It helps those that currently don’t own a credit card purchase by installment. The checkout was perfectly fine, no curious stuff just a proper authent... Se mer

Betygsatt 5 av 5 stjärnor

Convenient. Easy to use. Early payment made possible. Saw other reply from Rely that instalments will be split to 3 instalment plans which is great. Could be more better by offering 6 to 12 instalment... Se mer

Företagsinformation

  1. Pengar och försäkring

Informationen kommer från olika externa källor

Rely is the convenient way to get what you need today and PayLater. Slice your purchases into bite-sized payments and pay them over time.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

568 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(568)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I will give 5 stars when I can make…

I will give 5 stars when I can make early payment from the app itself, instead of the website. Hope u guys are looking into that. Why give us an app for us but still make us to go to the website to make early payment. Other than that, everything is easy and convenient.

11 juni 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The rely app is great but something need to add on

The rely app is great, 0% interest and making "buy now pay later" concept . I do like it and it helps me a lot to plan my finance. But surely, all i see the available store in rely just JD sports and im not sure either there are other stores that rely included in their apps. So for me, there are some point i wanna add on rely .

1. Add more store in rely apps so people can buy any other product from various seller/reseller .
2. Make a "pay bills early" available in your apps and just not depend on rely website.
3. Make a lot of promotion with discount and cashback . Most malaysian loves discount and cashback but i did know you make a discount campaign too but it's too damn long to wait the discount reflect on my rely apps .

6 juni 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Iqbal Haikal,

Thanks for sharing your feedback to Rely|ShopNow.

We truly appreciate your feedback for our future improvement and provide a better service to all our customers in the future. We will continue to work hard to bring you a better experience in the future.

Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share with us. Hope to serve you better in the future.

Best Regards,
Rely Review Team

Betygsatt 1 av 5 stjärnor

I have input my debit card for payment…

I have input my debit card for payment deducted so it will deduct automatically on the due date. However the third payment wasn't deduct automatically and I was charged with a late payment fee. My second payment was deduct automatically with no problem hence I don't understand why the third payment didn't go through. It's a scam? I didn't receive any email to inform me that no payment was received, and I only realised when I see there is no deduction in my bank statement.

22 maj 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Joey,

Thank you for leaving us a review with your feedback.

We are sorry that you are facing this issue and want to help you out with this. Can you please get in touch with us by replying to this message with your registered email address and mobile number for further assistance?

Alternatively, you may contact our Customer Support Team through the below link and mention ‘TrustPilot Review’ and our team will assist you to resolve this issue.
https://support.rely.sg/hc/en-us/requests/new

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 5 av 5 stjärnor

I’m loving the Rely services

I’m loving the Rely services. This is much more flexible than Credit Card installments and would still allows you to get CC spending rewards/points. Rely is a great option for my spending in items more than $200. This is especially since lazada made the 3 months installment option unavailable. So I went to look for similar items elsewhere with Rely option.

Repayment is a breeze IF you used CC, and there’s always an sms notification the day before deduction, which is very thoughtful. As seeing the complains here are mainly from Debit card users and Qoo10 platform, which honestly was quite painful to understand their promo. In Qoo10 and some merchants, the rely payment supported is only the 4 weekly repayments.

I hope rely offers more options and partnerships with local online merchants. Shopping with services like Rely and Hoolah has been a great experience for me so far. Keep it up.

19 maj 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I don understand why I cannot use the…

I don understand why I cannot use the rely account even I have pay early and settle the payment

11 maj 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Chong Pollawat,

Thank you for leaving us a review with your feedback.

We are sorry that you are facing this issue and want to help you out with this. However, upon checking through our system, you have successfully used and paid with Rely PayLater service on 31st May 2021 for 3 Qoo10 purchases.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 1 av 5 stjärnor

Stupid customer service

Stupid customer service. Dont understand her explanation. Deduct my money but end up said my order was unsuccessful. Regret buy things at Rely. Not a good website afterall with bad customer service.

4 maj 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Eda Sapari,

Thank you for leaving us your review and feedback.

First of all, please be informed that you are placing an order on Qoo10 and using Rely PayLater payment options upon checkout instead of making a purchase or buying anything from Rely website.

According to our system records, our Customer Support has explained to you that your order placed on 4th May 2021 was unsuccessful due to the system failed to capture the order and when this happens even though there is a deduction on user card/account the order is unsuccessful. (Email replied on 4th May 2021)

Also, our support has advised that the payment that you have been deducted will take 7-10 working days(excluding weekends and public holidays) for the bank to refund your card.

With the above response to your email, we believe that our Customer Support has provided clear information on the reason for the order unsuccessful and when is the amount will refund to your card.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 1 av 5 stjärnor

Fake advertisement regarding cashback…

Fake advertisement regarding cashback for first time uob user. Ended up getting push here and there by rely customer service support and qoo10 app. 10%-20% matters alot to people like us. Please don't put up any advertisement that is already over and state the terms and conditions properly. Thank you, will truly appreciate it.!!

23 april 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Chen,

Thank you for leaving us your review and feedback.

Regarding the cashback from UOB on the Qoo10 purchases, please take note that the Qoo10 cashback reward is provided by the Qoo10 merchant system instead of Rely. It is because the reward will credit as QMoney into their customer's account.

Besides that, kindly take note of the terms & conditions whereby the Cashback rewards will only apply to the first 100-500 customers only.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 3 av 5 stjärnor

To split the payment to 3 or 4 times…

To split the payment to 3 or 4 times it’s fine & workable for me. The payment date shld be after 30 days not 14 days or whatsoever. After 3 days from the 1st payment, customers are allowed to make the full payment if required. To have a more flexible repayments.

22 april 2021
Omdöme utan inbjudan
Logotyp för Rely

Svar från Rely

Dear Zainuddin,

Thank you for leaving us your review and feedback.

Please take note that Rely have 2 different plans to different merchants for the Rely PayLater and Rely Installment plan. The merchant will choose by themselves which plan that they prefer to provide on their website to their customer.

Besides that, please be informed that each merchant website will have only either one of the Rely plan which they choose to provide to their customers. If the merchant only provides Rely PayLater, you will stick with this plan only.

If you have any queries please do not hesitate to get in touch with us and we’ll be happy to give you a hand.

Best Regards,
Rely Review Team

Betygsatt 5 av 5 stjärnor

Hassle free

Hassle free, fuss free, worry free. As long as you pay on time, flexibility is there. First payment made and the stuff is yours.

20 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rely is the best way of making purchase

Rely is easy to use and very convenient. I feel extremely comfortable with Rely to make purchases. Rely never in a moment making me feel disappointed for purchasing my favourite item. A good option in making purchases for everyone and everything. Very much above expectation. The most sought after purchasing application in my opinion.

17 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rely was a smooth transaction

Rely was a smooth transaction! It’s very direct and instructions were very clear and easy to follow. I hope there will be more vendors collaborating with Rely Payment Option

16 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful experience with RELY

It is a good experience to get to know RELY which I came across when I was paying for my stuff online. Find the payment arrangement very useful as the instalments are zero interest, hence it helps especially for big ticket item which breakdown at the most unexpected time when one is cash tight, yet it is a necessity to purchase. So I am very grateful to RELY & especially it provides clear and updated records of our payment. Keep it Up!

15 april 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer