They have an amazing variety of anything you'd want for equipment and gear. I opted to build my own rack for some audio gear in my home office/studio space. RH matched or beat prices of competitors.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So I needed a custom speaker grill for a project I was doing. A quick Google search landed me at Reliable Hardware's website. Unsure of a couple of details I called them and spoke to a very knowledgea... Se mer
Företaget har svarat
I purchased an amp speaker with an option for closed- or open-back. I like the sound of the open back better, but I didn't like the gaping hole. Your website made it easy to order a metal mesh grill... Se mer
Företaget har svarat
I messed up a length I ordered in some tongue and groove and they fixed that right away! Also I was missing a few ball ends and instantly shipped them out! Love the costumer service and the prices! De... Se mer
Företagsinformation
Skrivet av företaget
Reliable Hardware Company is a leading U.S. supplier of road case, flight case, and audio-visual hardware. Founded in 1992, we specialize in high-quality latches, handles, corners, casters, aluminum extrusions, speaker grille hardware, and 19-inch rack components for custom builders, AV professionals, and OEMs. Based in California, we proudly serve customers across North America and beyond with fast shipping, deep inventory, and personalized customer support. Our products are trusted by case builders, touring professionals, integrators, and equipment manufacturers who demand durable, road-tested hardware. From recessed butterfly latches and twist locks to strap handles and steel corners, every part we carry is built to perform under pressure. We also offer a full range of black hardware, custom speaker grille solutions, and drawer slide systems to help bring even the most complex designs to life. Reliable Hardware is built on one simple principle: deliver the right parts, fast — with no excuses. Whether you're building for a stadium tour, a corporate install, or a DIY project, we’re your go-to source for professional-grade hardware that won’t let you down. Reliable Hardware — Trusted by Builders. Proven on the Road.
Kontaktuppgifter
20551 Plummer St, 91311, Chatsworth, USA
- 818-753-8558
- info@reliablehardware.com
- reliablehardware.com
4,8
Utmärkt
226 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shipping was done in a timely manner
19 augusti 2025
Svar från Reliable Hardware
Thanks Winston!
We get orders in everyday. And we do our best to ensure orders are processed quickly. Especially if we see that customers ask for expedited.
-Frank
Solid rack rails
Solid rack rails
Shipping was fast, they were well packed and wrapped.
15 augusti 2025
Svar från Reliable Hardware
Thanks Anim!
Glad everything was to your liking. :) We hope your project turned out great!
-Frank
Great customer service!
Great customer service!
I am on the east coast, they are on the west - a 3 hour time difference.
I ordered a few small items one evening, but the next morning I realized I need a couple of other items.
I called and left a voice mail asking if my 2 orders could be combined to save shipping costs, then I set a reminder to call back when they opened.
When I called back - 5 minutes after they opened - I spoke to a friendly gentleman, who pulled up my order and added my other items to it. He said he would go to the warehouse and make sure they boxed it all together. This probably saved me at least $15.00 in shipping. He didn't have to do it - as I didn't order everything at the same time, but he did.
No sooner did I hang up the phone from that conversation, I received a call based on the voicemail I'd left. I'd say this is prompt customer service as they were returning a call shortly after getting to work.
I will only use Reliable Hardware for my future needs.
18 augusti 2025
Svar från Reliable Hardware
Hi Mark!
Thank you so much for this stellar review. It was a pleasure speaking with you and being able to assist you with adding items to your order. We're a team of real people in a California warehouse and we always do our best to do what's best for the customer. Especially just going that little extra mile. :) We're happy to have you as a customer.
Reliable service, Reliable Hardware!
-Frank
Svar från Reliable Hardware
Thanks Scott!
We love to hear when our customers appreciate the effort we put in to our customer service. No robots here! Give us a call with any questions and a real person here in Chatsworth, CA will pick up and do their best to get your project off on the right foot.
-Frank
Svar från Reliable Hardware
Thanks Ariyan!
Happy to hear your entire experience was great :) We look forward to helping out with any upcoming projects!
-Frank
Great place to shop
Accuracy of the website and order as received.
Shipping to Canada was a breeze.
Received my order in good time.
30 juli 2025
Svar från Reliable Hardware
Thank you northern neighbor!
Glad your shopping experience experience was enjoyable and your items arrived in good time. We ship all over the world, so we know how important it is to ensure documentation and procedures are accurate in order to avoid delays with customs. :)
-Frank
These folks are great!
These folks are great! “Reliable” is the perfect name for their company! Will order again for sure!
30 juli 2025
Svar från Reliable Hardware
Thanks Tommy!
So glad you enjoyed our service and products!
We look forward to working with you again :)
-Frank
Excellent as always !
22 juli 2025
Svar från Reliable Hardware
Thanks Dan!
Glad your project went without a hitch! Happy to be a part of it :)
-Frank
Svar från Reliable Hardware
Thanks Linda!
So glad to hear your speaker grill was exactly what you expected. We cut these grills with nothing but a sheet metal sheer and a guy who knows his stuff! Measure twice, cut once! It's about as "hand made" as you can get. :)
-Frank
Excellent Experience
22 juli 2025
Svar från Reliable Hardware
Thanks Austin!
So Glad you had an excellent experience with us. We can't wait to see your completed project!
We always appreciate being a small part of our customers big projects :)
-Frank
Good service and selection, disappointing product
Great service and great packaging, but garbage products. The handle was good, but the cabinet corners were awful, with nickel plate flaking off before I even installed them. I'd gladly pay a premium for a good product, but I would never buy cabinet corners here again.
9 juli 2025
Svar från Reliable Hardware
Hello Geoffrey!
Thank you for your review. I will be reaching out to gather more information on the problem with the cabinet corners. It's not typical to hear the plating flaking off.
-Frank
Svar från Reliable Hardware
You're very welcome!
Happy to hear everything went exactly as you expected.
-Frank
Great match for the parts I needed.
24 juni 2025
Svar från Reliable Hardware
Hi Richard!
So glad you got the parts you needed. We appreciate the opportunity to be even a little part of peoples projects :)
-Frank
Svar från Reliable Hardware
Thanks Scot!
We're glad to hear you're satisfied with everything. We look forward to helping on your next project!
-Frank
Svar från Reliable Hardware
Thanks William!
We always enjoy hearing that our customers appreciate our price points, especially since they also don't have to sacrifice quality. Our goal is to ensure everyone has access to reliable, quality hardware at a price that makes sense.
-Frank
Received the package very well boxed!
Received the package very well boxed!
Got what was advertised!
Thank you. Doug
Will be perfect to cover speakers in package tray
26 juni 2025
Svar från Reliable Hardware
Thanks Doug!
So glad you're enjoying custom grill. And its nice to know our packaging style is appreciated! Can't wait to help you in the future with your next project.
-Frank
Great customer service
Great customer service! Thank you for spending the time and energy making sure that I was getting exactly what I needed.
23 juni 2025
Svar från Reliable Hardware
Thanks Brian!
And it was our pleasure! It's always nice when we get to play a small part in peoples projects. We appreciate the opportunity to help everyone make sure they get the right gear, at the right price :)
-Frank
Very good quality
Very good quality, had questions and was even able to speak with someone on the phone!
20 juni 2025
Svar från Reliable Hardware
Thanks Cliff!
So glad you enjoyed your purchase and had a good experience calling us. We're always here to provide our best insights and answer any questions so that every customer can purchase with confidence.
We look forward to helping on your next project!
-Frank
Great experience
Easy to work with, great communications, quick order processing, order accurate and complete. Package was heavily damaged in route, but packing protected all contents, excellent.
17 juni 2025
Svar från Reliable Hardware
Thanks for your review!
We're glad our packaging techniques were able to stand up to the task. We do our best to pack our products neatly, tightly, and with enough protection to get it there safe.
Hope your project went well!
-Frank
Great Products, Fast Delivery
Fast delivery, easy to order on website, really good product. I ordered caster wheels. Good quality and exactly what I ordered, no issues. I will be ordering from Reliable Hardware often because the company is, well, reliable.
9 juni 2025
Svar från Reliable Hardware
Thanks Jacki!
So glad we could exceed your expectations. And yes, that is exactly why we are "Reliable Hardware". We do our best to make sure our customers can rely on having a great shopping experience, fast shipping, and receiving quality products.
We look forward to helping with your next build!
-Frank
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.