Regency Hampers Omdömen 

I read a lot of reviews before I purchased a hamper from this company and found that most service reviews were very positive. However, I noted that when things went wrong, they didn't want to know. I decided to go ahead though because their website is beautiful and other hamper companies didn't have all that I wanted.
I ordered the mayfair hamper with Prosecco to be delivered on !7th January for my son's birthday. I was excited when the day arrived and I imagined him with his two daughters opening the hamper and squealing with delight as the goodies emerged. I knew they would in all probability have an inside picnic with the smoked salmon, cheeses and prosecco. Unfortinately, the hamper did not arrive. It was delived two days late when my son was getting ready for work and his daughters had gone back home. Although he was pleased to receive the hamper, as he said, the excitement was very diluted because of being on his own.

Unfortunately, when I contacted Regency Hampers, they did now want to know. The suggestion was that I look at the terms and conditions which state that a delivery date cannot be guaranteed. There was no care for my distress due to the back story of why this present to my son was so important. I asked if they might send my son a little present and an apology for the late delivery. I was told that they don't do that sort of thing and as it was the fault of FedEx, I should deal with my complaint through them. "We have carried out our obligation" the so-called customer care person told me. I did not feel cared about at all.

Lovely hamper.
Extremly pleased company and it`s products.
Very good value for money.
Well done!!
Will do business again

Fantastic next day delivery at short notice - ordered late one day, delivered early the next. Recipient delighted with the contents, it was good to have options with non-alcoholic contents & a nice touch to be able to add a 'Happy Birthday' ribbon. Seemed decent value too, will use again when we need to order a hamper.

I received my hamper yesterday and I have to say I was absolutely delighted with the product.
The quality of the wicker basket is fantastic, complete with the genuine leather buckles and handle I was amazed that you could supply it at the price you do, it took me back to the days when suppliers took pride in their products. The contents again are superb quality and the small wicker basket for the cups is an absolute delight, my wife adores it.
The box that it arrived in also amazed me with its quality, and I have taken to using it in my office as a document box, it is far better quality than you can purchase from office supply companies. We liked it that much I have just ordered another one for a friend wedding anniversary who like country walks and picnics, I know the hamper will be well used and well loved.

The festive hamper was bought as a Christmas gift for some family members. They were delighted with the selection and quality of the items. We were kept informed of the delivery details and it was delivered on time. Would definitely use again.

I set 4 Hampers to my children for Christmas. They each let me know how delighted they were .
I live alone in a retirement home and sometimes have difficulty coping with on line transactions.
A simple telephone call to regency and they solved all of my concerns.
I shall use them again and have no hesitation in recommending them

It is the same hamper that I am referring to.
Apparently, the bottles of wine were not 75ml, but much smaller and the cheeses that you sent were small too. As was the basket - only big enough to hold a dozen eggs.It was a gift for a large family in Liverpool. I spoke to my suster last night and she described the contents of the basket. I am very disappointed and will not be using your company again!

Super efficient ordering service and fab delivery all on time and exactly what was arranged even a second hamper ordered last minute and so close to Christmas and still delivered in time for Christmas as promised - hampers were both gifts and apparently really lovely and luxurious - will definitely use again next year - thank you

We bought two Christmas hampers and had them delivered to family members. We are in Canada so did everything on line.
The only issue we encountered was self build hampers. We were unable to choose a delivery date and we recognized that it was probably too close to Christmas. If that had been highlighted on the website it would have been useful.
Otherwise it was a flawless ordering and delivery process and our family members were thrilled.

One does not simply receive a hamper from Regency—one is ambushed by Yuletide excess in wicker form. The Season's Selection arrived positively riddled with prosecco (champagne, darling, would be frightfully toff) and enough stocking stuffers to satisfy a Victorian patriarch.

That golden bow sets the tone nicely: if you're going to do Christmas, why not overdo it by approximately 400%?

Chocolates lurk in every corner.

Mysterious jars promise spreads of dubious origin.

The biscuits are thoroughly up themselves.

It's the sort of gift that screams "I panicked in Waitrose on the 23rd!" while costing enough to fund a small theatre production.

Is it vulgar? Absolutely.

Excessive? Without question.

Would I turn one down? Don't be ridiculous. I have standards, not principles.

A triumph of style over substance—rather like Christmas itself. Highly recommended for anyone who deserves to be gently mocked while being thoroughly spoiled.

Rating: Five Golden Phoenixes Rising From the Ashes of Fiscal Responsibility

PS.....Review written while sampling said hamper. Cannot be held responsible for opinions formed after the indulgence.

Not my first time with Regency Hampers and I can tell you they are fantastic. Delivery in time, high quality products and very affordable prices.
Many thanks!

I purchased the Christmas Cracker with Red Wine hamper for a friend's Christmas present and would highly recommend Regency Hampers.

Quick order process and the hamper was delivered as scheduled and on time.

My friend was delighted with all the contents which were varied and delicious. I have no hesitation in using this company again.

High quality items presented beautifully - my recipient was very happy!

The ordering was a very straightforward and easy process, the hamper arrived on the right day and was very well received by the recipients!

I hadn't used them before but they would be my first port of call from now on.

Simple process for multiples baskets for staff. All arrived when and where expected.

2 odff the 4 hampers never arrived to the recipients.
No contact from Regency
Pretty poor and very dissapointed.

Good quality hampers. Delivery prompt. Contact with representative easy and extremely helpful

It was a last minute gift before Xmas.
It arrived the next day after ordering it, the recipient said it was an amazing hamper full of lovely things and extremely well packed.

I have been sending Regency Hampers to friends and relatives for many years and the recipients are always delighted with the contents and delivery experience.