Regency Living Omdömen 

148
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were very impressed with Lisa who showed us around the residential park and potential homes. We found Lisa very professional and not at all pushy in sales. Lisa is a credit to the company and her... Se mer

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Betygsatt 5 av 5 stjärnor

We met with Lisa to discuss owning a park home. Lisa was very friendly and welcomed us warmly. She was very experienced and knowledgeable and was able to help with all the info we were seeking. Lis... Se mer

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Betygsatt 4 av 5 stjärnor

Still moving in, hence four stars. Team are very helpful. Sarah at head office is always friendly. Carla, sales coordinator at the site has been very helpful and found the answers to my many quest... Se mer

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Betygsatt 5 av 5 stjärnor

We came down from London on Sunday (open day) and was met by the lovely Lisa. She was very welcoming and very knowledgeable, she was able to answer all our questions. This is a new venture for us so w... Se mer

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Företagsinformation

  1. Fastighetsutvecklare
  2. Fastighetsförvaltning

Skrivet av företaget

We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

148 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,7

Alla omdömen

(148)

81 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent Service

We were very impressed with Lisa who showed us around the residential park and potential homes. We found Lisa very professional and not at all pushy in sales. Lisa is a credit to the company and her lovely demeanour showed, Lisa answered all our questions plus we were offered a slice of homemade cake and a cup of tea whilst we discussed the options. The park itself is up and coming and lovely and tranquil with lovely walks opposite the park. We are looking to purchase a new park home here and be part of a lovely community.
Thank you again Lisa for providing a lovely welcome. From Mr and Mrs Cockburn.🙂

26 september 2026
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Svar från Regency Living

Thank you so much for taking the time to leave such a wonderful review!

We’re delighted to hear how much you enjoyed your visit and that Lisa made you feel so welcome. It’s lovely to hear that you found her professional, friendly and informative, and we’ll be sure to pass your kind comments on to her. We’re sure she’ll be thrilled to hear that she is considered a credit to the company!

We’re also pleased that you enjoyed the tranquil surroundings and the lovely walks nearby. It sounds as though you’re already looking forward to becoming part of the community, and we very much hope to welcome you as residents in the future.

Thank you again for your lovely feedback, and we wish you all the very best with your search for your new park home
Kind Regards

Betygsatt 4 av 5 stjärnor

Still moving in

Still moving in, hence four stars.
Team are very helpful. Sarah at head office is always friendly.
Carla, sales coordinator at the site has been very helpful and found the answers to my many questions if she didn’t know. She’s new to the business so seems to be settling in very well.

25 september 2026
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Svar från Regency Living

Thank you so much for taking the time to leave us such a lovely review.

We’re delighted to hear that your move is going well so far and that you have found the team helpful and friendly. It’s particularly lovely to hear your kind words about Sarah and Carla. We’ll be sure to pass your feedback on to them both.

We appreciate that moving home can come with lots of questions, so it’s great to know that Carla has been able to help and find answers for you along the way.

We hope you continue to settle in and enjoy your new home, and we look forward to supporting you throughout the rest of your moving journey.

Kind regards,

Betygsatt 5 av 5 stjärnor

We came down from London on Sunday…

We came down from London on Sunday (open day) and was met by the lovely Lisa. She was very welcoming and very knowledgeable, she was able to answer all our questions. This is a new venture for us so we’re just trying to find our way around this new world of park living. What we experienced on Sunday with Lisa has definitely made our decision easier to make the jump and make plans for our future. We will definitely contact Lisa once we are ready to make the move. The properties are as fabulous as she is 👍

13 september 2026
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Svar från Regency Living

Thank you so much for your wonderful review and for making the journey from London to visit us on our Open Day.

We’re delighted to hear that Lisa made you feel so welcome and was able to answer all of your questions. We completely understand that park living is a new venture for you, so it’s fantastic to hear that Lisa helped make the experience feel a little easier and gave you the confidence to start planning for the future.

We’ll be sure to share your lovely comments with Lisa — we know she’ll be thrilled to hear them! And we’re especially pleased to hear that you loved the properties as much as you enjoyed meeting Lisa.

We look forward to hopefully welcoming you back when you’re ready to take the next step, and wish you both all the very best with your plans for the future.

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Sales rep was thorough and…

Sales rep was thorough and informative,I had to review my opinions regarding the site

12 september 2026
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Svar från Regency Living

Thank you for taking the time to leave us a review. We’re delighted to hear that you found our sales representative thorough and informative, and that your visit gave you plenty to consider. We really appreciate your feedback and wish you all the best with your decision.

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Robbie has been very understanding and…

Robbie has been very understanding and helpful to me, from the begining of buying my new home, and then moving into to it . It's never to much to ask if I need anything of Robbie,very helpful. He is a very nice and easy person to talk to .

28 augusti 2026
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Svar från Regency Living

Thank you so much for your lovely review. It’s fantastic to hear that Robbie has been so helpful and supportive throughout your home-buying journey and since moving into your new home.

We really appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to Robbie. We’re delighted that you’ve found him approachable and always willing to help.

We hope you continue to enjoy your new home!

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Lisa was the first person to welcome us…

Lisa was the first person to welcome us on our arrival . Lisa was very professional and made us feel very welcome. Offering us coffee or tea and was able to answer all our questions. While walking around Lisa was able to tell us all about the park and what it offers. We loved the park it’s top of our list at the moment.All I can say that Lisa is a credit to your sales team.Jane &colin

13 september 2026
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Svar från Regency Living

Thank you, Jane and Colin, for your wonderful review and for sharing your experience.

We’re delighted to hear that Lisa gave you such a warm welcome and was able to answer all your questions while showing you around the park. It’s fantastic to hear that you enjoyed your visit and that the park is currently at the top of your list!

We’ll be sure to pass your kind comments on to Lisa. She’ll be thrilled to know that her professionalism, knowledge and friendly approach made such a positive impression.

We hope to welcome you back to the park again soon and wish you both all the best with your search for your new home.

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Potential purchase

We met with Lisa to discuss owning a park home. Lisa was very friendly and welcomed us warmly. She was very experienced and knowledgeable and was able to help with all the info we were seeking. Lisa was also friendly, helpful, honest and respectful. She did not push us into making a decision, she gave us sufficient time to view each property on sale. Although we have decided not to proceed with a purchase, Lisa made our experience a pleasurable one

9 september 2026
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Svar från Regency Living

Thank you for taking the time to leave such a lovely review and for sharing your experience with Lisa.

We’re delighted to hear that Lisa made you feel welcome and provided you with the information and support you were looking for. It’s particularly pleasing to hear that you felt comfortable taking your time to explore the properties without feeling under any pressure to make a decision.

Although you’ve decided not to proceed with a purchase on this occasion, we’re really pleased that Lisa made your experience a positive and enjoyable one. We’ll be sure to pass your kind comments on to her.

We wish you both all the very best with your search and hope we may have the opportunity to welcome you again in the future.

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Great people to deal with

The team at Regency were extremely helpful. Belinda (Sales Advisor) was extremely professional and gave us all the information that was needed. The location was lovely and well run. Thoroughly Recommend this company.

17 augusti 2026
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Svar från Regency Living

Thank you so much for taking the time to share such a wonderful review! We’re delighted to hear that you had such a positive experience with the Regency Living team.

It’s fantastic to hear that Belinda was professional, informative and helpful throughout your experience. We’ll be sure to pass your lovely feedback on to her.

We’re also pleased that you enjoyed the location and found the park to be well run. Your recommendation means a great deal to us, and we wish you all the very best for the future!

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Moving to Rochester Court

I would like to say a huge thank you to Matt for his outstanding help and excellent customer service. From the moment he assisted me, he was incredibly helpful, professional, and friendly. He genuinely could not do enough to help and went above and beyond to make sure everything was dealt with properly.

It was clear that Matt takes pride in providing a great service and genuinely cares about helping customers. He was patient, knowledgeable, and made the whole experience much easier and more enjoyable.

Excellent service from start to finish. Matt is a real credit to the team, and I would have no hesitation in recommending Regency Living & him to anyone. Thank you again, Matt, for all your help!

23 augusti 2026
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Svar från Regency Living

hank you so much for taking the time to leave such a fantastic review!

We’re absolutely delighted to hear about your experience with Matt and to know that he provided such helpful, professional and friendly service throughout. It’s wonderful to hear that he went above and beyond to make the whole experience easier and ensure everything was dealt with properly.

We’re incredibly proud to have Matt as part of the Regency Living team, and your kind words will be shared with him. Feedback like this is a fantastic recognition of the care and commitment he puts into supporting our customers.

Thank you once again for your kind recommendation. We really appreciate your support and hope to continue providing you with the same excellent level of service.

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Fantastic Reculver Court

I first visited Reculver Court back in March 2026 and met Lisa, the company's sales representative. She was so helpful and very knowledgeable about the site and the available homes.
It took two visits to make a decision that this was where we wanted to live. Lisa gave us her undivided attention and time to look at the various homes, going back on a couple to make sure we were completely happy to proceed with a purchase.
Its taken until now to complete our home sale, enabling us to purchase our brand new park home. Throughout this Lisa has been absolutely brilliant. Giving us support as time went by. We visited the site regularly and she always made us feel at home.
We are delighted now we are moved in. This is a fabulous coastal area and a lovely site.
Not only have I got a new home I've found a new friend in Lisa.

19 augusti 2026
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Svar från Regency Living

Thank you so much for sharing such a lovely review and for taking the time to tell us about your journey to Reculver Court.

We’re absolutely delighted to hear how supportive and helpful Lisa was throughout the whole process. From your first visit back in March, through your subsequent visits and the wait for your home sale to complete, it’s wonderful to know that Lisa was there to offer her time, knowledge and reassurance every step of the way.

It’s especially lovely to hear that she made you feel at home before you had even moved in — and that you’ve now found not only your new home but also a new friend in Lisa!

We’ll be sure to share your wonderful feedback with her. We’re sure it will mean a great deal to know how much of a positive difference she made to your experience.

We’re thrilled that you’re now settled into your brand-new home and enjoying the beautiful coastal surroundings at Reculver Court. We wish you many happy years in your new home

Kind regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

our experience was great from the…

our experience was great from the moment I sent the contact email. Lisa Scales responded immediately and arranged a viewing for the same day. Her knowledge of the development and various options available was impressive, she took the time to show us the entire site and explain how things work. we have viewed various similar properties but have never come across a representative as attentive as Lisa.

7 augusti 2026
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Svar från Regency Living

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience from your very first enquiry.

It’s fantastic to hear that Lisa was able to provide you with the time, knowledge and personal attention you were looking for. We’ll be sure to share your lovely feedback with her — we know she’ll be thrilled to hear how much you appreciated her approach.

Thank you again for taking the time to share your experience, and we hope to welcome you to Regency Living soon

Betygsatt 5 av 5 stjärnor

A Different Way of Living

I have been very taken aback with the way progress is made when buying through Regency Living. Exchange is excellent and should be adopted when buying bricks and mortar. Customer service is knowledgeable, and friendly, with nothing being too much trouble to answer, or find the answers.

3 augusti 2026
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Svar från Regency Living

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that you have been so impressed with the buying process at Regency Living. It's fantastic to know that you found the exchange process to be smooth and efficient, and we're especially pleased that you feel it sets a standard that could be adopted more widely.

Providing knowledgeable, friendly and responsive customer service is something we pride ourselves on, so it's great to hear that our team has been able to answer your questions and support you throughout your journey.

Thank you again for your kind words. We truly appreciate your feedback and wish you every happiness in your new Regency Living home.

Kind regards,

The Regency Living Team

Betygsatt 5 av 5 stjärnor

Just moved into Rochester Court

Just moved into Rochester Court, Bere Regis having relocated from Surrey.

Started this process in January 2026 when I met Sales Executive Extraordinaire, Aiden Carter, who has been my rock through the whole process.

I chose a bespoke home and spent weeks working with a designer to bring my dream to life - from my thoughts, to paper, to build, to living in it. I made a decision not to see any pictures of the build along the way, as you only get a first impression once and that, for me, was moving in day. I opened my front door and cried. It was everything I hoped for but so much more. Stunning, wow, magical, a dream and many more adjectives 🤩.

Aiden has supported me through tough times, unsure decisions, laughter, advice and integrity. Nothing has been too much trouble for him - good communicator, depth of knowledge and understanding.

Many thanks Aiden - my new life, new home in a new location starts now.

Also want to thank Matt Clare, Sales Advisor at Rochester Court, who is helping me settle into my new home and deal with my day to day questions etc.

20 juli 2026
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Svar från Regency Living

Thank you so much for taking the time to share such a heartfelt review.

We are absolutely delighted to hear that your journey to your new home at Rochester Court has been such a positive experience. It was wonderful to read about the excitement of creating your bespoke home and the emotion you felt when you opened the door for the first time. Knowing that your home exceeded your expectations is exactly what we strive to achieve.

Aiden will be thrilled to receive your kind words. Supporting our homeowners through every stage of their journey is something he is truly passionate about, and it's fantastic to hear how much his knowledge, communication and dedication meant to you throughout the process.

We're also pleased to hear that Matt has been helping you settle into your new home and has been on hand to answer your questions. We'll be sure to pass your lovely feedback on to both Aiden and Matt.

Thank you once again for choosing Regency Living. We wish you every happiness as you begin this exciting new chapter at Rochester Court and hope you enjoy many wonderful years in your beautiful new home.

Kind Regards,

The Regency Living Team

Betygsatt 5 av 5 stjärnor

Lisa was very nice .New all about…

Lisa was very nice .New all about lodges.all information you need

2 augusti 2026
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Svar från Regency Living

Thank you for taking the time to leave us a review.

We're delighted to hear that you had such a positive experience with Lisa. It's wonderful to know that her knowledge of our lodges and her ability to provide all the information you needed made your visit so enjoyable.

We'll be sure to pass your kind comments on to Lisa – she'll be delighted to receive your feedback.

We hope to welcome you back again soon!

Kind Regards

The Regency Living Team

Betygsatt 5 av 5 stjärnor

When i first visited Reculver I met…

When i first visited Reculver I met Lisa Scales, who was very welcoming and knowledgable.
She took time to show me all my affordable options without any pressure.
During my purchase process, Lisa has kept in contact and has helped through all the stages.
I am really looking forward to my new life.

13 juni 2026
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Svar från Regency Living

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that your experience at Reculver Court has been such a positive one. It's especially pleasing to know that Lisa made you feel welcome from your very first visit and that her knowledge, guidance and support have helped make your purchasing journey a smooth and enjoyable experience.

Providing a friendly, informative and pressure-free experience is something we pride ourselves on, so your kind comments mean a great deal. We will be sure to pass your feedback on to Lisa – she will be thrilled to know she has made such a positive difference.

Congratulations on your new home! We wish you every happiness as you begin this exciting new chapter and look forward to welcoming you to the Reculver Court community.

Kind regards,

The Regency Living Team

Betygsatt 5 av 5 stjärnor

Visited the new bungalows at Regency Living Reculver …

Visited the new bungalows at Regency living Reculver Court over the weekend. Fantastic new development for over 45’s. We were shown around by Lisa who has fantastic knowledge of the development and very friendly. We were so grateful for her to give up her Saturday morning off to show us around.

25 juli 2026
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Svar från Regency Living

Thank you so much for your fantastic review of Regency Living Reculver Court

We’re delighted to hear that you enjoyed your visit and were impressed with our new bungalow development. It’s wonderful to know that Lisa made such a positive impression and was able to provide you with a friendly and informative tour.

We’ll be sure to pass your lovely comments on to Lisa — she’ll be thrilled to hear that her knowledge and enthusiasm helped make your visit so enjoyable.

Thank you again for taking the time to visit us and for sharing your experience. We hope to welcome you back to Reculver Court again soon!

Regards,
The Regency Living Team

Betygsatt 5 av 5 stjärnor

Relaxing environment…

Having lived on Dolbeare Court for about four and a half years and currently under the ownership of Regency Living , I am now more than happy.
Regency has made vast improvements to the park.
Any problems or concerns that you may have are promptly and politely addressed .
Quiet and peaceful location for retirement.
I can thoroughly recommend living here.

28 juli 2026
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Svar från Regency Living

Thank you so much for taking the time to share such a wonderful review of Dolbeare Court and your experience with Regency Living.

It is fantastic to hear that you are now so happy with your home and that you have noticed the improvements we have made to the park. We are particularly pleased to hear that any concerns you have raised have been dealt with promptly and politely — providing our residents with a friendly, responsive and well-maintained community is extremely important to us.

Dolbeare Court is a lovely, peaceful place to live, and we are delighted that you would thoroughly recommend it to others looking for a quiet retirement setting.

Thank you again for your kind words and for being part of the Dolbeare Court community. We really appreciate your recommendation and look forward to continuing to make the park an even better place to live.

Warmest regards,
The Regency Living Team

Betygsatt 1 av 5 stjärnor

Terrible service and extortionate site…

Terrible service and extortionate site fees, without the level of service or standards to justify them. Despite countless queries about unfinished work, months go by with little or no action taken. There is nothing “Regency” about Regency Living. A more fitting description would be regressing standards under their watch.

They also operate with what they call a “cluster manager” covering multiple sites. This appears to prioritise cost savings over employing sufficient staff to maintain the standards residents are paying for. It’s difficult to see how one person can effectively oversee several sites while delivering the level of service expected, and the lacklustre service and results speak for themselves.

15 juli 2026
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Svar från Regency Living

Thank you for taking the time to leave your review.

We're sorry to read that your experience has not met your expectations and appreciate you sharing your feedback. We take all comments regarding our service seriously and are keen to better understand the concerns you have raised, including the outstanding works and the level of service you have received.

We would welcome the opportunity to discuss your experience with you directly and investigate the issues you have highlighted. Please contact our Customer Care Team at your earliest convenience by emailing customercare@regency-living.com , quoting your development and property details so that we can review your concerns fully.

Betygsatt 5 av 5 stjärnor

When i first met Lisa she was warm and…

When i first met Lisa she was warm and welcoming and gave us plenty of time to view the homes.She had driven up from Kent and had already spoken to residents to find a community hall where many evenrs take place. This was very helpful moving into a new environment. She has always been very friendly and considerate during phone calls since.I would consider Lisa to be a good envoy for the company as was informative 'helpful and never pushed us to make a choice.

30 april 2026
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Svar från Regency Living

Thank you so much for taking the time to leave such a thoughtful review.

We are delighted to hear that your experience with Lisa has been so positive. Purchasing a new home is a significant decision, and it's wonderful to know that Lisa made you feel welcome from the very beginning, giving you the time and support you needed without any pressure.

It's especially pleasing to hear that Lisa went the extra mile by helping you learn more about the local community before your move, and that her friendly, informative and considerate approach has continued throughout your journey.

We will be sure to pass your kind comments on to Lisa, who I'm sure will be delighted to receive your feedback.

Thank you once again for sharing your experience, and we wish you every happiness in your new home.

Kind regards,

The Regency Living Team

Betygsatt 5 av 5 stjärnor

Just want to give a big shout out to…

Just want to give a big shout out to Regency Living and especially their Senior Sales Advisor Lisa Scales. Her professionalism, clarity, thoroughness and advice, without the hard sell, are second to none.
As a potential client, taking such a big step is massive, so to have someone who really shows such consideration is invaluable.

29 juni 2026
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Svar från Regency Living

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear about your positive experience with Regency Living and, in particular, Lisa Scales. Purchasing a new home is a significant decision, so it's fantastic to know that Lisa's professionalism, knowledge and supportive approach helped make the process feel more comfortable and reassuring, without any pressure.

Your kind words mean a great deal, and we will be sure to pass your feedback on to Lisa, who I'm sure will be delighted to hear it.

Thank you again for sharing your experience, and we look forward to supporting you throughout your journey.

Kind regards,

The Regency Living Team

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