Fitch Taylor Johnson Residential Omdömen 

We were owed money for work carried out under a previous management company. FTJ took over the management of the estate after the jobs were done, but still unpaid. They followed due diligence in ensuring that the work was carried out to a good standard and promptly paid us with now fuss. Throughout the process they were fair and professional, while taking their client's best interest at heart.

The team at FTJ have been excellent. Great communication from the team, they deal with matters promptly, efficiently and professionally.

We have recently appointed FTJ as our new Managing Agents and they are such a breath of fresh air. They are very professional and efficient, are easily contactable and also really friendly. Our previous Managing Agents kept us completely in the dark on what was going on in our Development but FTJ keeps us involved in all the day-to-day activities so we are very much aware of any issues Owners are experiencing.

They have also been able to significantly reduce the amount of Service Charge we pay, but are providing us with a First Class Service.

I have total confidence and trust in Chris Fitch and Naz Moursel at FTJ and would thoroughly recommend them.

Thank you for demonstrating how Property Management should be conducted.

It’s early days in our relationship but the signs are good. They are tackling head on problems created by our previous management company. Communications are clear and concise. Early indications suggest we have made a good choice.

Early days, but fantastic service from Naz and FTJ so far.

Whilst the company has been in place for only a short while they have been very responsive to every issue raised from day one.
They appear very professional & together on the whole.
Will look forward to see how they continue to manage the property in time

Friendly and Professional. The members of Staff I have had contact with namely Nazire have all been responsive to queries and request with prompt action taken for repairs as needed.

Additionally, communication from Chris Fitch advising of works being undertaken across the development have been helpful and clear.
I would highly recommend Fitch Taylor Johnson Residential.

Having only just switched to FTJ, they have already shown to be informative and extremely helpful.
So after a smooth transition, I look forward to working with you .

I approached FTJ after my neighbours and I won the right to manage the property that we have leasehold properties within.
From the very start, Lynne was clear and honest with what FTJ offer. Having spoken with a shortlist of 3 different managing agents, FTJ stood out for not only me but my neighbours that joined the meetings.
Lynne together with Sarah and the wider FTJ team have been a breath of fresh air versus the freeholder and their usual unethical management approach.
I cannot recommend FTJ enough. If you're looking for a reputable, knowledgeable and cool headed managing agent, give FTJ a chance to atleast have a chat.

We had done works at a building prior to Fitch Taylor Johnson taking over the property. Having been ignored by the previous managing agents and being told the building had no funds ( by the previous managing agents) Having been passed over to Chris Fitch and Sarah Adams they both swiftly assisted us and got our invoice paid. As a contractor we greatly appreciate the swift turn around and are grateful to them both for helping us on an issue we could not resolve with the previous managing agent for over 2 months.
Great service from Fitch Taylor Johnson and going beyond expectations to make sure that contractors are paid. We really appreciate it
From Multiprop Group Limited - Facilities Maintenance contractors

Sarah and Lynn have been absolutely amazing from start to finish on every single matter. What stood out most was how genuinely caring, supportive, and responsive they were throughout the whole process. No question was ever too much trouble, and they always took the time to keep me informed and put my mind at ease, even when I was panicking!
Their professionalism, knowledge, and kindness, made a real difference, and I felt completely supported every step of the way. Sarah and Lynn are a real credit to FTJ Management, and I can't thank them enough for all their help.
Highly recommend!

Great to deal with and very professional
5 star service

The team at FTJ Resdiential since taking over management haven been nothing but amazing - they are incredibly communicative and responsive and keeping us in the loop at all times. Even if they do not have the required answers instantly they still keep us informed and upated and are increidbly prompt when issue's do arise. Thank you FTJ Team.

Here at MP landscapes we have been working with FTJ as a garden maintenance contractor on some of their residential estates for the last few years. It's such a pleasure to work with a team that cares about the residents and the maintenance of the buildings. Its been a pleasure working with Leonie and Chris. Recommend FTJ services as a contractor and for residents.

The management team at Knole road bexhill undertook damp proof work outside and inside my flat, including redecoration. The whole process was extremely well managed with regular communication and a timetable that was flexible for my needs. The trades people were very nice, tidy and a pleasure to have in my home. That really did a fantastic job.

From our first exchanges with FTJ everything indicated a company aiming to provide a higher quality of service. There was an obvious attention to detail in their response to our tender document and evident staff expertise and knowledge to back it up.
We are already benefiting from more pro-active management and a can-do attitude. Things just seem to get done as one would hope and expect without having to constantly chase.
It is still early days but we are very happy with our decision to appoint FTJ as our Managing Agent.

I had a really great experience with Fitch Taylor Johnson. I met the property managers on-site and they were friendly and had a can do attitude to get issues resolved.

I've dealt with various members of FTJ, namely Lynne, Sarah, Chris and Alice. All have dealt with my queries in a timely and professional manner, and nothing has been too much trouble.
I wouldn't hesitate to recommend their services and look forward to continued service

Excellent service! FTJ (Chris, Sarah and Lyn) are amazing very professional, handling maintenance promptly and communicating clearly. I feel confident dealing with them, their proactive approach and very friendly. I strongly recommend this company. Thank you for all your help.